Flagship Manager

At Paradies Lagardère, our mission is to maintain first-class standards that exceed the expectations of the customers and business partners we serve. Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests on multiple levels. From an inspiring restaurant design or live entertainment that captures a travellers’ attention, to the top-notch quality of our culinary offerings and the exceptional hospitality delivered by our teams, we focus on more than just restaurant operations. We specialize in experiences.

The Flagship General Manager is truly a partner, as they invest in the platform for which they are ultimately responsible. Whether leading on-trend national brands, or iconic concepts from the local community, you will create and deliver first-class experiences for the traveling public. You demonstrate a passion for the Guests’ overall experience, through the selection, development, and motivation of associates. Your commitment to running an efficient and profitable food and beverage operation is evident by maintaining the highest standards and unwavering support for the entire staff.

In joining our team, you commit to supporting this mission, by delivering our service standards, at all times, and holding all team members to the same. Providing a safe work environment of trust and respect free of harassment is expected.

Key Responsibilities

All Paradies Lagardère positions, including the Flagship General Manager, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members, at all times. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), and recognize and satisfy all restaurant guests.

The Flagship General Manager will provide 100% support and commitment to achieving the company’s strategic goals including profitable growth, guest satisfaction and associate engagement. The Flagship General Manager is responsible for directing, planning, and managing a multi-unit airport concession platform which is comprised of a diverse mix of full service and quick serve concepts. Building positive relationships with local airport management, brand partners, joint ventures, and key company business partners is critical in this role. The Flagship General Manager is committed to develop and mentor the Management Team as well as the hourly employees, acting as a role model and a teacher. Functions include, but are not limited to the following areas:

Qualifications

• Minimum of five years of retail management experience.
• Belief and support of The Paradies Lagardère Mission Statement and Core Values
• Ability to manage results in a team environment.
• Ability to work flexible hours in a 7/365 work environment.
• Ability to lead diverse teams across multiple retail locations.
• Detail oriented, highly organized, acute attention to detail.
• Belief and support of The Paradies Lagardère Mission Statement and Core Values
• Ability to manage results in a team environment.
• Ability to work flexible hours in a 7/365 work environment.

Paradies Lagardère