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TSR Consulting Services, Inc.

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Our client, a leading pharmaceutical company, is hiring a Communications Manager on a long-term contracting basis.

Work Location: Phoenix, AZ

On-Site

Pay: $55 – $60/hr

*W2 Position Only*

Summary:

This position will be responsible for the development and execution of innovative integrated communications strategies and programs to support local initiatives. A self-motivated and talented communications lead who will drive internal and external communications for Phoenix office including building external engagement within the Phoenix community to support site operations, corporate social responsibility, and a brand as employer-of-choice. The person will be in charge of producing high-quality content and managing local employee events that engage employees and deliver a consolidated change management plan and support culture change initiatives at the site. The role will stay attuned to current operational and project activities and adjusts communication strategy and plan to address changes and emerging issues. The person will also be responsible for building Phoenix office brand recognition in the wider talent marketplace.

Responsibilities:

  • Develop and implement effective communication strategies and action plans that helps build and drive employee engagement. Components include but are not limited to employee events, business objectives, communication objectives, strategy, tactics, audience segmentation, key messages, measurement, and time & event schedule, surveys & questionnaires, newsletters, and other communications channels.
  • Lead and design employee events and communication forums in partnership with the Phoenix Leadership Team, presenting and moderating at these various local employee communications and events, e.g. Town Halls
  • Serve as Change & Communications Lead for Phoenix Site Expansion Program to ensure an integrated change management plan that enables change readiness and drives engagement
  • Serve as a “change agent” for the continued education with key stakeholders on Change Management processes and Organizational Culture, best practices, templates, and guidelines.
  • Establishes metrics for measuring effectiveness of global campaigns implemented locally as well as local campaigns, leveraging them to drive continuous improvement.
  • Support local roll-out and translation of enterprise-wide initiatives/communications such as corporate values, pulse surveys, total rewards communications, employee giving, etc.; pulls through all communications related to the people strategy and culture.
  • Partner with GPS Corporate Affairs to ensure consistent and compelling local messages and strategies are aligned with them, and ensure recognition and showcasing of the Phoenix site as the GPS and enterprise level to build internal awareness and branding
  • Build relationships and collaborate with Phoenix LT, business partners and cross-functional leadership in the development of communications strategies for key initiatives.
  • Maintain an integrated calendar of communications considering cadence, timing and tone, creating clarity in our communications channels for the site.
  • Supports issues management and policy communications related to employee communications as needed, responding in a timely manner
  • Develop BMS Phoenix brand awareness in the wider talent marketplace by understanding workforce sentiment and impact of external forces; aligns communications accordingly, e.g. LinkedIn communications.
  • Monitors and analyzes the local industry as it relates to the role to ensure effective and appropriate communications strategies are being utilized in the market.
  • Build and maintain understanding of core business functions to manage strategic and tactical initiatives.
  • Manage cross-functional projects to support business strategies and execution, develop and implement successful strategies to support uninterrupted product supply
  • Writes, edits, manages and/or translates creation of local communications.

Qualifications:

  • Strong creating writing and messaging skills
  • Verbal communication skills
  • Must be self-directed and takes initiative

TSR Consulting Services, Inc.

Our client, a leading entertainment and media company, is hiring a Project Manager, Live Streaming Operations, for a long term contract role.

Location: Burbank, CA (hybrid onsite)

Job Type: Contract, W2

Duration: 1 year, potential for conversion to FTE

Role Details: We are seeking a Technical Project Manager to join our PMO team on the Video Operations team. Our ideal candidate keeps their eyes on the delivery goal while coaching their team across multiple groups. The candidate also has experience in live streaming operations support, knowledge of Video CMSs and video streaming technologies (such as DRM), and leads all aspects of tracking projects from start to finish. The role knows what it takes to run complex projects, involving multiple partners and a diverse team of collaborators.

Your Day To Day:

? Coach, facilitate, and maintain a steady and beneficial Agile process methodologies for the teams, driving process and transparency.

? Communicate with the business around team’s velocity and project health while supporting the PMO in reporting on all teams’ status.

? Prepare, scope and lead discrete live events, live linear channels & sports league launches. Including, but not limited to fielding intake information, documentation, risk mitigation and resource management as needed for cross-team events/leagues/channels.

? Help to resolve urgent issues and remove impediments for the team.

? Work with teams in different time zones, from the U.S., Brazil, LatAm, and Australia. Therefore, needs to be flexible with a work shift schedule.

? Providing PMO support related to all discrete live events driving live streaming on the Global Paramount + platform, including league/event page launches.

? Drive process improvements and initiatives through multiple internal stakeholders.

? Coordinate with domestic and international stakeholders on all launches, refreshes and end of season protocols.

? Liaise with stakeholders on any ad hoc requests pertaining to different entry points for discrete live events across the Global Paramount+ platform.

? Work cross-functionally with domestic and international Paramount+ design, curation, live operations, programming, marketing, quality assurance and client teams to submit tickets for live event launches, and ad hoc as needed.

? Manage and enhance all project trackers and documentation surrounding discrete live events.

? Additional other duties and responsibilities, as assigned. Qualifications: What you bring to the team:

You have –

? 3+ years multi-project management experience in a technical (SDLC) environment

?Experienced with a live site CMS, CDN, streaming technologies, live stream operations, or live signal transmissions.

? Understanding of video technology stacks, including but not limited to, ingestion, video encoding/packaging, DRM, Ad insertion, Signal Acquisition

? Deep knowledge of agile and traditional frameworks

? Extensive experience in road-mapping, planning and scheduling.

? Proficiency in tools: Airtable, Jira, Confluence, Google Suite, Slack

? Good interpersonal skills with the ability to communicate ideas in a fast-paced creative environment and possess the ability to lead calls/meetings.

? Bachelor’s degree or equivalent experience

You might also have –

? SAFe Agilist certification in addition to ScrumMaster

? Expert Admin JIRA user

? Experience with Content Management Systems, Subscription or Membership sites, Publishing Systems, Digital Media sites development, video

? Knowledge of advertising concepts (traditional and/or online)

? Knowledge of responsive design experience on Mobile, Desktop and Large TV screens

? Basic proficiency with standard development software

Pay rate is $40-50 per hour W2

TSR Consulting Services, Inc.

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