MNK Group

Position Overview:

The Sales Manager for our client plays a vital role in driving revenue growth and enhancing guest experiences for their portfolio of Buffalo based properties. This position entails developing and executing effective sales strategies, cultivating relationships with clients, and collaborating with the team to meet revenue targets and exceed guest expectations.

Key Responsibilities:

1. Sales Strategy Development: Develop comprehensive sales strategies aligned with the hotel’s business goals to maximize revenue generation from various market segments.
2. Client Relationship Management: Build and maintain strong relationships with corporate clients, travel agencies, event planners, and other potential business partners to secure repeat business and drive referrals.
3. Revenue Generation: Identify opportunities for revenue growth by proactively promoting hotel services, rooms, event spaces, and packages to potential clients. Effectively negotiate and close deals to meet or exceed revenue targets.
4. Market Analysis: Stay informed about market trends, competitor activities, and customer preferences to adjust strategies and maintain a competitive edge in the market.
5. Team Collaboration: Collaborate with other departments, such as marketing, operations, and event planning, to ensure seamless coordination and execution of events, promotions, and guest experiences.
6. Reporting and Analysis: Maintain accurate records of sales activities, client interactions, and revenue data. Generate regular reports to evaluate performance and identify areas for improvement.
7. Networking and Outreach: Attend industry events, trade shows, and networking functions to expand the hotel’s presence and identify potential business opportunities.
8. Sales Training: Train and mentor the sales team, providing guidance on effective selling techniques, customer relationship management, and market insights.
9. Budget Management: Work within allocated budgets for sales activities, travel, and client entertainment while maximizing return on investment.

Qualifications and Skills:

• Bachelor’s degree in Business Administration, Hospitality, or related field (preferred).
• Proven track record in hotel sales, with a strong understanding of the hospitality industry.
• Exceptional interpersonal and communication skills to build and maintain positive relationships with clients and team members.
• Strong negotiation and presentation skills.
• Analytical mindset to assess market trends and sales performance.
• Proficiency in sales management software and Microsoft Office suite.
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
• Leadership qualities to guide and motivate the sales team.
• Flexibility to travel as needed for client meetings, industry events, and training.

As a Sales Manager for our hotel, you will have the opportunity to drive revenue growth, shape guest experiences, and contribute to the overall success of the business. Your strategic thinking, interpersonal finesse, and dedication to achieving targets will play a pivotal role in our ongoing success.

MNK Group