Shoptology

Shoptology is a retail innovation kickstarter filled with innovators and creatives that act as a force accelerator and team extension for Fortune 500 brands and retailers.

Work on national brands and retailers activating insights through unexpected ideas that redefine retail and how brand companies tell their retail story. As a member of a core integrated creative team, you will build ideas across the retail ecosystem that impact the customer experience (CX) – including national campaigns, consumer marketing and communication, shopping reinvention, and digital, social and mobile experiences.

We believe working collaboratively makes better work. For you, that means owning your projects and working closely with your team to build ideas that bond with shoppers for the biggest brands and retailers in the world.

Are you a designer at heart with a passion for pushing the future of retail and consumer experiences? It’s fast, experimental, and open to your new ideas and influence.

• Use cutting edge design skills to create impactful designs, branding systems, presentations, rendering comps, and experiences across the communication ecosystem
• Basic proficiency with .gifs and visual animations
• Contribute to big idea thinking and execution across all campaign formats and mediums
• Understand UI/UX and its application across various communications
• Use innovative thinking to accelerate the retail readiness of our clients by proactively generating new ideas that push their business
• Work in partnership with copywriter and creative leadership to design concepts across all disciplines and integrate feedback from subject matter experts
• Collaborate with Strategy, Account and Ops
• Work across projects and with account coordinators to maintain project reviews and timelines, iterate on designs and flex your adaptability
• Present work with confidence to both internal stakeholders and client teams
• Bring your entrepreneurial energy to support the creative team on a daily basis

Desired Skills

• Freshly graduated to 3 years of agency experience including concepting and executing communication and branding campaigns
• Impeccable, modern design skills; fresh and disruptive work
• Delivering on time without breaking a sweat
• Full command over the Adobe suite, including InDesign, Photoshop, Illustrator; experience in XD, Premiere or Sketch a plus but not mandatory
• Advanced knowledge of Keynote/Google platform
• Basic animation skills, capable of designing .gifs and simple animation moves
• Accountability for work and productivity in a hybrid environment
• Presentation design skills in Google Slides, PowerPoint, and Keynote
• Graphic Design/Art degree required; Portfolio school or Bachelor Degree Preferred
• A self-starter who is excited to work in a fast-paced, hybrid agency work environment with good creative judgment and enthusiasm
• Can be part of a dynamic, growing creative team, no egos please

About Shoptology

Shoptology navigates the interconnected dynamics of seamless shopping to help businesses and brands get results. We grow brands by engineering experiences that accelerate retail results, charting new ground in the world of retail. We’re a collective of commerce experts geared to help our clients succeed in the modern frictionless retail landscape–offering sustained support from insights to execution.

Shoptology is an AdAge Best Places to Work agency and part of the Project Worldwide agency network. Project is an independent global network of wholly owned agencies with more than 2,000 full-time employees. Our agencies closely collaborate with one another on behalf of our clients’ products and services, inspiring people to participate and act.

Please attach a resume with your application.

Shoptology

As the name implies, this role is for the Account Director who has grown into a leadership position based on their ability to:

Externally:

• Develop trust and respect of a client or group of clients.
• This trust is based on the leaders intimate knowledge of their business and shopper marketing, but more over how that knowledge translates to wisdom that clients use (and actively seek out) to help grow their businesses.
• The leader is an invaluable part of the client’s day to day and long term business planning.

Internally:

• The Account Director is a connector and facilitator between key functions within Shoptology. They are the stewards of how we not only engage our resources but how to best inspire those resources to exceed client expectations.
• This leader is the critical liaison for company priorities translating to the balance of the team. Has the pulse on overall team health and recommends action plans to grow and improve where needed.
• They are the “clarifiers” of client needs and intent. They are the chief architect for the strategies necessary to deliver on these needs.

Focus: Growth/Deepening of client relationship for larger clients or groups of smaller businesses. Growth development of direct reports, steward of agency resources, improving the quality of the output.

Key Responsibilities Include:

• Financial oversight for annual forecasts, business planning and business performance.
• Pricing our work to maintain profitability and be market competitive for the value we bring.
• Primary communicator of news, information regarding the client’s business, it’s impact on their overall business and how these variables impact Shoptology and the marketplace.
• Working with the Creative Director and Planning Director, the Account Director is the owner of the creative output on their accounts.
• Growth of subordinates in the areas of: relationships (internal & external), shopper & communication knowledge, business stewardship, leadership skills
• Leading new business plans for existing and new client opportunities—linking to Sr. management and other resources for pitch delivery.
• Business development strategy and execution.

Should develop a working knowledge of:

• Agency financial model, client financial model, advanced communications, and shopper nuances.
• Shoptology’s core competencies and capabilities.

Should develop an advanced knowledge of:

• Intimate knowledge of not only the client’s business at a shopper level but and overall knowledge of the client’s brand and how shopper marketing needs to help deliver or enrich the overall brand promise.
• May be a “Subject Matter Expert” that can lend expertise to other teams as needs arise or play a commercial role in scaling our work in a specific area.

Qualifications:

• Bachelor’s degree
• 5+ years of experience
• Demonstrated ability to grow accounts and build client relationships
• Strong presentation skills
• Experience in managing people and teams
• Possess a creative mindset

About Shoptology:

Shoptology began in 2013 with the vision that retail (and retail marketing) was fundamentally changing. Our goal: build a new kind of company for where shopping is headed.

Some of the world’s largest consumer brands and retailers quickly took note of our perspective for how to win in the new marketplace. We helped pioneer disruptive ideas at retail, from test concepts to large scale rollouts impacting millions of shoppers.

We’ve built strong capabilities, specifically geared to retail innovation, in disciplines such as insights, strategy, business analysis, customer experience design, prototyping and testing.

Most importantly, through our collaboration, we’ve been a retail innovation kickstarter that’s helped our clients build their capabilities, too. Because we want to transform retail: for shoppers, for our clients, and the industry as a whole.

Shoptology is part of the employee owned Project: WorldWide. The network has 13 entities around the world including George P. Johnson, Partners + Napier, JUXT Interactive, G7 Entertainment Marketing, The Spinifex Group, Motive Group, Inc., ARGONAUT, and Raumtechnik.

Shoptology