DispatchHealth

As our Creative Director, you’ll lead creative strategy, project management, and execution to support our brand and around key company goals and initiatives. You’ll lead a creative team of two and will be responsible for organization-wide projects including marketing collateral, re-branding initiatives, digital, web, social, sales-enablement, and internal. Your inquisitive, forward-thinking, and adaptive traits will help us flex in the right areas while optimizing for scale and growth.

**This is a hybrid role located in Denver, CO**

What You’ll Do

• Lead a team of mid-senior level graphic designers and work closely with our Sr. Director of Brand Strategy to prioritize initiatives that support business growth objectives
• Manage creative team project workflow and streamline processes around intake, resource management, tracking and accountability
• Work with growth marketing, communications, sales, and corporate teams to produce fresh and effective ideas for company branding, collateral, campaigns, and communications
• Report to and work closely with our Sr. Director of Brand Strategy to prioritize initiatives and creative tactics throughout the organization
• Collaborate with stakeholders cross-departmentally to achieve a cohesive brand look and feel, and to ensure maximum revenue impact
• Introducing and applying art direction to the visual elements of creative projects
• Work closely with key stakeholders to ensure quality directions between copy, brand strategy, and design and act as our brand guardian by owning and protecting our brand identity system across all touchpoints to ensure brand consistency.
• Manage creative team project workflow and oversee multiple projects at a time, including day-to-day production design, in order to meet or exceed deadlines
• Maintain and organized system of assets and upload files to relevant management systems
• Collaborate on and craft compelling presentation decks and B2B assets for multiple client verticals, including payers, health systems, senior living, brokers, and more
• Review and approve projects to ensure successful delivery, free of errors and inconsistencies

Who You Are

• You are a natural team leader with an ability to inspire and hold yourself (and your team) accountable
• You understand that brand is more than a logo and advocate/educate on adoption of brand principles
• You’re multifaceted in creative and marketing channels and are proficient in web, print, video, and digital Adobe CS programs
• You are articulate and have strong verbal communication skills
• You have a compassionate yet progressive approach to your creative work and truly believe in transforming the way of life for DispatchHealth’s customers
• You can effortlessly balance design fundamentals with data-driven decision making
• You practice design thinking and understand fundamentals of strong user experience design
• You possess the ability to provide well-articulated and concise constructive feedback and art direction that yields better creative outcomes
• You have a gift for translating technical concepts into digestible data visualizations that engage your audience and can support complex narratives with compelling and emotional visuals
• You humbly balance different points of view with insightful and creative solutions and can manage competing priorities
• You’re a self-starter with a high level of initiative and follow-through
• You have a background in tech or the healthcare industry
• You are still mourning the death of Milton Glaser

Requirements

• 8-12 years of professional design experience with on a tech or healthcare in-house brand team
• A comprehensive understanding of design concepts including typography, layout, color theory and design trends with the ability to implement from vision to final product across both print and digital media
• Proven ability to build and lead a team, collaborate cross-functionally and confidently communicate with executive leadership
• Experience in responsive web design/web CMS layouts and wireframing
• A great work ethic and ability to work both independently and as part of a larger direction.
• Experience in the healthcare industry preferred
• Strong project management skills; you are disciplined to meet deadlines, stay organized, receive, and give thoughtful and constructive feedback to achieve results
• A proven ability to incorporate strategy into action across multiple marketing platforms.
• A strong portfolio showing off your work, design-thinking, and experience is a must
• Excellent communication skills
• Bachelor’s Degree in graphic design or similar
• Proficient in Adobe CC and can navigate and/or easily adapt to Microsoft platforms
• General knowledge of HTML and CSS
• After Effects and video editing a plus
• Experience with Pardot/Marketing Cloud a plus

Who We Are

DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare. A rapidly scaling Denver, Colo., startup, we provide right-sized healthcare through the power of technology, convenience, and service. DispatchHealth is creating an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient’s care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need. Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes. DispatchHealth brings together experienced professionals with proven success in medicine, engineering and operations and a passion for transforming the healthcare landscape.

DispatchHealth is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age, or veteran status. DispatchHealth offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family, and short-term disability leave.

Do you want to be part of and thrive in a fast-paced, growth-stage, entrepreneurial technology, and healthcare delivery company?

Are you willing to roll up your sleeves and do what needs to be done?

Are you passionate about transforming healthcare through technology innovation, service and quality care delivered to patients?

Our Mission

We deliver trusted, compassionate care to all in the comfort of home.

Our Vision

Building the world’s largest in-home care system.

Our Values are embodied in The DispatchWay

• Courage to advocate for our patients and each other
• Innovation to trailblaze a new path for healthcare
• Integrity to create a respectful and inclusive environment
• Compassion to provide quality, safe and excellent care

DispatchHealth