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Position: Digital Event Producer
Location: Bristol, UK
Reporting to: Technical Studio Manager
Salary: Up to £50,000 (DOE)
Job Description
As the Digital Events Producer, you will manage all digital event production from start to finish for our custom built internal studio. Digital events include summits, virtual conferences, webinar presentations, and large virtual conferences. Our platform currently uses Zoom
This is a key role for the company as you will be responsible for scheduling and production of a wide range of events and managing both live streams and on demand content. You will collaborate with internal divisions to schedule events and finalize details. You will work with a variety of different internal and external stakeholders to optimize speaker preparation and performance. You will ensure a positive experience for attendees and execute seamless online productions as well maintain communication during our shows with the master of ceremonies.
You will evaluate changes to virtual platforms and accounts and recommend improvements to the digital event planning process. Finally, you will track, measure, and report on event metrics to the internal stakeholders and other colleagues.
Duties & Responsibilities
· Manage the show’s Zoom account, including creating links for multiple shows
· Own all workflow steps for digital events, including scheduling, rehearsals, live presentations, and recording files.
· Be the link between event managers, master of ceremonies and studio technical teams to ensure correct management of content and external stakeholders
· Ensure that the most efficient processes and best practices are being used to organize and deliver top quality virtual events to audiences. Maintain and develop documentation and virtual guides for internal use.
· Serve as the main point of contact for digital events and communicate regularly with division contacts to finalize details and answer questions. Effectively communicate the digital event process, workflow and updates to stakeholders by setting expectations and following up.
· Be the subject matter expert on inhouse virtual event technology in order to make recommendations for event managers to improve show content based on event technology capabilities.
· Maintain a consistent attendee communications cadence around event status and event messages.
· Manage the speaker onboarding process, including deliverables and deadlines. Provide speakers and stakeholders with an understanding of the technical requirements needed to create their virtual events and provide training to clients as needed.
· Coordinate all show run-throughs, rehearsals, and pre-event checks.
· Organize, prepare and upload even content for the virtual environment. Ensure presentation compliance with best practices and provide quality assurance for presentations. Oversee and provide solutions on for improved graphics, presentations, video technique, technical elements, etc.).
· Attend digital events, acting as producer and work alongside Showcaller during show execution
· Manage in ear communication to master of ceremonies during digital event.
· Manage transfer of web and video assets to internal stake holders for distribution
· Continually monitor event performance, identifying improvements if needed. Track project performance, specifically to analyze trends in digital events, and report back to Marketing Managers on a quarterly basis
Key Competencies
· Thorough understanding of virtual event technology (Zoom) and digital event production from start to finish.
· Strong project management capabilities, including how to make good decisions with limited information available and how to adeptly pivot due to shifting priorities.
· An independent work ethic combined with a collaborative approach to problem solving.
· Understanding of studio technical terms and green screen environments advantageous
· Great customer service attitude and the ability to stay calm under pressure.
· Strong organizational and communication skills.
· Outstanding attention to detail, organization, and deadlines.
· Ability to set realistic expectations with colleagues and to seek creative approaches/solutions for their needs.
· Excellent time-management skills, with the ability to manage multiple clients and projects simultaneously.
Mandatory Qualifications
· Minimum of two to three years of experience producing and delivering digital events, including managing project timelines and production schedules
· Prior experience with Zoom Meetings and Webinars platform
· Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint).
· Familiarity with project management software such as Monday.com
GDS Group