E-Commerce Customer Service Intern – Fashion Operations
Job Description
A fashion brand is seeking an E-Commerce Customer Service Intern to support online order fulfillment and customer communication. This internship is ideal for detail-oriented individuals interested in fashion retail operations and digital commerce.
You’ll assist customers with inquiries, resolve shipping issues, and ensure a seamless online shopping experience.
Job Responsibilities
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Assist customers with packaging and shipping issues
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Respond to customer inquiries professionally
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Support order tracking and resolution processes
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Communicate with internal teams regarding order concerns
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Help maintain positive customer satisfaction
Requirements
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Strong communication and problem-solving skills
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Organized and detail-oriented
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Interest in e-commerce and retail operations
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Ability to handle customer inquiries professionally
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Team-oriented attitude
Compensation
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Hands-on experience in fashion e-commerce
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Professional development in customer service
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Exposure to online retail operations
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Resume-building internship credit
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