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E-commerce Customer Service

E-Commerce Customer Service Intern – Fashion Operations

Job Description
A fashion brand is seeking an E-Commerce Customer Service Intern to support online order fulfillment and customer communication. This internship is ideal for detail-oriented individuals interested in fashion retail operations and digital commerce.

You’ll assist customers with inquiries, resolve shipping issues, and ensure a seamless online shopping experience.

Job Responsibilities

  • Assist customers with packaging and shipping issues

  • Respond to customer inquiries professionally

  • Support order tracking and resolution processes

  • Communicate with internal teams regarding order concerns

  • Help maintain positive customer satisfaction

Requirements

  • Strong communication and problem-solving skills

  • Organized and detail-oriented

  • Interest in e-commerce and retail operations

  • Ability to handle customer inquiries professionally

  • Team-oriented attitude

Compensation

  • Hands-on experience in fashion e-commerce

  • Professional development in customer service

  • Exposure to online retail operations

  • Resume-building internship credit

Related jobs:

Social Media Intern

Job Description

A talent management team is seeking a Social Media Intern with a passion for fashion, social media, modeling, and current trends. This opportunity is ideal for a creative individual interested in developing hands-on experience with digital content, social platforms, and the modeling industry.

Job Responsibilities

  • Assist with creating and publishing social media content.
  • Support content development for TikTok, Instagram, and Pinterest.
  • Create graphics and digital content using Adobe, Canva, and editing tools.
  • Research current fashion, modeling, and social media trends.
  • Collaborate with the team on creative ideas and digital campaigns.
  • Help maintain a consistent and engaging online presence.

Requirements

  • Strong interest in fashion, social media, modeling, and trends.
  • Familiarity with Adobe, Canva, and editing tools.
  • Knowledge of TikTok, Instagram, and Pinterest.
  • Creative and collaborative mindset.
  • Strong awareness of current trends and fashion.
  • Interest or experience in the modeling industry is preferred.

Compensation

  • Compensation details will be discussed.

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Expiration date:
03-11-2026

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