How you’ll make a difference:
We seek a talented and detail-oriented team member to accurately and efficiently fulfill customer submitted artwork requests. As part of our Operations team, you value customer satisfaction and be able to translate this into all aspects of your role.Â
What you’ll do:
As an Expert Production Artist, you will contribute to a WOW! customer experience by efficiently and accurately preparing and redrawing customer artwork. To ensure a high-quality print, you will transform both uploaded and non-uploaded imagery into print-ready files and make adjustments to Custom Ink clipart files based on customer requests.
You communicate regularly with team members on specific orders, and maintain a high level of personal accuracy and quality of work. It will be essential for you to work cooperatively with other Ops Teams to ensure high customer satisfaction and team member satisfaction.
Further, you will contribute to the success of the Expert Production Art team by assisting in the ongoing efforts to improve art tools and processes. Additionally, during periods of decreased order volume, you may work on projects outside of orders or work to support other teams in orders.Â
How you’ll be measured:
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Work Quality – Maintain targeted expectations for execution and accuracy of work
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Productivity – Maintain targeted expectations for average number of orders completed per day
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Teamwork – Work jointly to enhance customer and teammate experience with Custom Ink
What we’re looking for:
Completion of customer art needs is critical to providing the best customer experience. Accordingly, a successful candidate will possess the following qualifications:
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Demonstrated high accuracy, quality of work, and an eye for design
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Proficiency in Adobe Illustrator (recent version experience preferred)
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Confidence in creating artwork using a mouse
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Strong familiarity with Mac OS
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Proven communication and social skills
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Ability to acquire and master knowledge of new interfaces and programs
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Adobe Photoshop experience, a plus
As with all roles at Custom Ink, you must also embody our company values – practicing the Golden Rule, taking Ownership, and driving and embracing Innovation.
Please submit a letter of interest with your application.
CustomInk, LLC (“”Custom Ink””) is an Equal Opportunity Employer. We celebrate diversity in all forms and are committed to maintaining a discrimination-free workplace that treats applicants and employees with dignity and respect. Our employment process is conducted without regard to race, color, religion, nationality or ethnic background, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, protected veteran status, genetic information, or other attributes protected by state, federal, and local law.
Custom Ink uses E-Verify to confirm the employment eligibility of all new team members. To learn more about E-Verify, including your rights and responsibilities, please click here.
Read about our commitment to the safety of our team members during COVID-19 here.
Custom Ink , LLC
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