Log InSign Up
HomeChef du Déploiement des ressources – Service au client - Temporaire -...

Chef du Déploiement des ressources – Service au client – Temporaire – Customer Care Resource Deployment Manager – Temporary

$$$

Objectif

La personne qui occupe ce poste doit gérer, coordonner et soutenir le déploiement et l’administration des diverses ressources nécessaires, notamment en matière d’effectif, de finance et d’équipement, afin d’atteindre l’excellence opérationnelle et du service au niveau local.

Qualifications

•Habileté confirmée pour le travail sous pression et la gestion de situations stressantes, et habileté à maintenir une attitude souple

•Excellentes compétences en résolution de problèmes et habileté à trouver des options et à appliquer des solutions originales qui auront des répercussions positives sur les résultats

•Facilité à influencer, à convaincre et à élaborer des solutions mutuellement acceptables en cas de conflits

•Excellentes habiletés en matière d’organisation et de gestion du temps

•Capacité de travailler avec efficience sous une supervision minimale, et de prendre des décisions efficaces et novatrices

•Qualités de leadership qui permettent de gagner la confiance des employés et manifestation d’un bon jugement de leader

•Disponibilité à travailler selon un horaire variable, notamment la fin de semaine et les jours fériés

•Connaissance des Conventions collectives d’Unifor et d’IBT et de la gestion de personnel syndiqué

•Talent marqué pour la communication, en français et en anglais

•Excellentes compétences en informatique (Microsoft Excel, Word et PowerPoint, courrier électronique, Acrobat Reader, etc.)

•Expérience dans les aéroports ou les centres téléphoniques, un atout

•Expérience en gestion, un atout

•Connaissance de TotalView, d’ESS et d’ICBM, un atout

•Connaissance du CCV et d’ICBM

Poste critique pour l’exploitation : Oui

Veuillez consulter la page carrières d’Air Canada pour connaître tous les détails du poste.

Purpose

This role is responsible for managing, coordinating, and supporting the deployment and administration of the various resources required, including manpower, financial and equipment, to achieve operational and service excellence at the local level.

Qualification

•Recognized ability to work under pressure, handle stressful situations and maintain flexibility

•Excellent problem-solving skills: ability to generate options and apply creative solutions that have a positive impact on results.

•Ability to influence, convince and create mutually acceptable solutions in the context of conflicts

•Excellent organizational and time management skills.

•Perform efficiently under minimal guidance – making effective and innovative decisions

•Exhibit leadership qualities that elicit trust in employees and demonstrates good leadership judgment.

•Ability to work different shift patterns, including weekends and holidays.

•Knowledge of the UNIFOR, and IBT Collective Agreements and managing a unionized workforce

•Excellent communication skills in both French and English.

•Excellent PC skills (e.g. MS Excel, Word, PowerPoint, E-mail, Acrobat Reader)

•Call Centres experience is an asset

•Management experience is an asset

•Knowledge of Total View, ESS, ICBM is an asset

•Knowledge of VCC/ICBM

Operationally Critical Function: Yes

Please refer to the Air Canada Careers page for full job details.

Air Canada

Related jobs:

Job Type:
Other
Skills:
Acting

Casting Wheelchair User and Indigenous Individual for PSA Campaign

Job Description
A public service announcement campaign is seeking two featured roles to represent real stories with authenticity and impact. The project will film in Toronto and aims to cast individuals who embody the character of a teacher and a leader, highlighting inclusivity and diverse representation. This is a great opportunity to be featured in a meaningful, nationally seen campaign.

Job Responsibilities

  • Portray the role of a teacher or leader in a scripted PSA campaign

  • Participate in casting recall, wardrobe fitting, and scheduled shoot days

  • Deliver lines naturally and authentically on camera

  • Engage in direction from production during all stages of filming

Requirements

  • Wheelchair User: Any gender, age 25–45, to play the role of a teacher

  • Indigenous Individual: Any gender, age 30–60, to play the role of a leader

  • Must be a Canadian citizen or permanent resident

  • Available for recall (Zoom for wheelchair users), wardrobe fitting, and shoot dates

  • Non-union performers are welcome

Compensation

  • Approx. $3,500 per person based on edit inclusion and usage

  • ACTRA commercial campaign

  • Usage includes all lifts and broadcast coverage

  • Some roles may require multiple shoot days

$$$
Job Type:
Other
Skills:
Modeling

Young Girls Needed for Body Diversity Campaign

Job Description
A national commercial campaign is seeking young girls who proudly reflect body diversity to be featured in an empowering media project. This opportunity aims to spotlight real, confident youth who represent authentic beauty and self-esteem. This is a non-union shoot and selected talent will receive compensation for participation in a high-profile production.

Job Responsibilities

  • Appear on camera as part of a youth-focused body diversity campaign

  • Participate in photo and video content that promotes self-confidence and authenticity

  • Collaborate with production on shoot day and provide parent/guardian support throughout

  • Submit introductory materials and media as part of the casting process

Requirements

  • Girls of all ethnicities and backgrounds who celebrate body diversity

  • Must not be a member of ACTRA

  • Must be a resident of Ontario

  • Cannot have experience as a professional model, actor, pageant contestant, or reality TV participant

  • Parent or guardian must provide consent and contact details

  • Submission includes photos, a brief video answering questions, and confirmation details

Compensation

  • Pay ranges from $1800 to $4500+ depending on role and participation

  • Compensation includes companion duos featured in the campaign

  • Gain national exposure in a high-impact media campaign

  • One-day shoot, with dates to be confirmed within the specified window

$$

Job Description
A part-time opportunity is open for a confident, dynamic female host to be the face and voice of an on-camera podcast and social media interview series. This freelance role is perfect for someone passionate about media, storytelling, and engaging audiences through digital content. Whether you’re local or remote, if you love connecting with people on camera and want to grow with a creative team, this role is for you.

Job Responsibilities

  • Host on-camera podcast episodes and social media interviews

  • Represent the brand with a confident, relatable on-screen presence

  • Collaborate regularly with the creative team for filming and content planning

  • Maintain consistent presence on camera across content formats

Requirements

  • Strong communication and on-camera delivery skills

  • Hosting or social media experience is preferred

  • Must be available to film regularly and participate in content growth

  • Ability to submit a 1–2 minute video introduction and relevant clips

Compensation

  • Freelance, part-time role with ongoing collaboration

  • Creative freedom in a growing media environment

  • Remote flexibility or Vancouver-based production

$$$
Job Type:
Other
Skills:
Modeling

Real People and Families for Brand Print Campaign

Job Description
A new brand print campaign is seeking real people—not professional models—for a heartfelt and diverse advertising shoot. The campaign highlights genuine lifestyles across Canada, celebrating people from both urban and rural backgrounds. All relationships, identities, and ages are welcome to apply for this inclusive casting. This is an opportunity to be part of a professional photoshoot that reflects the rich diversity of Canadian life.

Job Responsibilities

  • Participate in a professional print campaign shoot

  • Represent authentic connections such as friends, families, couples, or coworkers

  • Pose naturally and interact with others during lifestyle-based photography setups

  • Follow creative direction from the campaign’s team

Requirements

  • Open to all genders, ethnicities, and ages

  • Must be based in Vancouver, Squamish, Whistler, Tofino, Bowen Island, or Vancouver Island

  • Comfortable in front of the camera (no modeling experience required)

  • Seeking singles, couples, parents with babies, grandparents with grandkids, friends, or coworkers

Compensation

  • Adults: $300 (half-day, 5 hours) + $2500 usage (3 years across print, web, social, and brochures)

  • Children under 10: $300 (half-day, 5 hours) + $1500 usage

  • Total potential compensation: $2800 per person

$$$
Job Type:
Other
Skills:
Acting

Indian Individuals and Families for Commercial Shoot

Job Description
A global commercial campaign is seeking Indian individuals and families based in the Greater Toronto Area to be featured in a heartwarming and travel-filled commercial shoot. This project, for a major oil and gas company, will take place in Mexico City and offers a fun, all-expenses-paid experience with generous compensation for each selected participant.

Job Responsibilities

  • Participate in a professionally produced commercial shoot

  • Appear on camera as part of a real family or individual lifestyle moment

  • Travel with production team and be available for filming in Mexico City

  • Follow direction on set to capture natural and engaging performances

Requirements

  • Open to Indian individuals and families living in the GTA

  • Adults/parents ages 35–45

  • Children ages 10–14

  • Must hold valid travel documents and be available for travel

  • Must be comfortable being filmed for commercial use

Compensation

  • $2,100 to $6,600+ per participant

  • All travel expenses paid including flights, hotel, and per diem

$$$
Job Type:
Other
Skills:
Acting

Chinese Individuals and Families for Commercial Shoot

Job Description
An exciting opportunity is open for Chinese individuals and families in the Greater Toronto Area to be featured in a fun, heartwarming commercial for a global oil and gas company. Selected participants will travel to Mexico City for the shoot and enjoy a memorable filming experience while representing real families in a vibrant and authentic way.

Job Responsibilities

  • Appear in a commercial representing everyday family life

  • Follow on-set direction while participating in scripted scenes

  • Be comfortable on camera as a family or individual in lifestyle-focused content

  • Travel with the production team for the shoot in Mexico City

Requirements

  • Open to Chinese individuals and families living in the Greater Toronto Area

  • Adults/parents ages 35–45

  • Kids ages 10–14

  • Must be available to travel for the duration of the shoot

  • Must have valid travel documents

Compensation

  • Each participant will be paid between $2,100 and $6,600+

  • All travel expenses covered

$$

Female Golfers for On-Camera Role

Job Description
A production is seeking female performers with a passion for golf to appear in an upcoming shoot. Talent will be featured in realistic golf course scenes and must bring their own golf attire and personal golf bags. This role is ideal for women who play or understand the sport and are comfortable being active on uneven terrain for long periods.

Job Responsibilities

  • Appear as a golfer in various on-camera scenes

  • Wear authentic golf attire and carry your own golf gear

  • Walk and stand on natural golf terrain during filming

  • Follow direction from production for blocking and performance

Requirements

  • Female-presenting talent, ages 30 to 75

  • Must be local to the Victoria, BC area

  • Must own and bring personal golf attire and golf bag

  • Comfortable standing and walking for extended periods on uneven surfaces

Compensation

  • Paid opportunity (rate provided upon selection)

  • One-day shoot with standard production hours

$$

Production Crew for Feature Film “Scary Movie 6”

Job Description
A new installment in the iconic comedy-horror franchise is now hiring crew for multiple departments. This is a great opportunity to work behind the scenes on a major feature film. The production team is assembling a strong, collaborative crew and is actively accepting resumes for a wide range of roles. If you’re an experienced film professional or ready to level up your production career, this is your chance to contribute to a high-profile project.

Job Responsibilities

  • Support day-to-day operations within your assigned department

  • Collaborate with department heads and team members to ensure production runs smoothly

  • Adhere to set schedules, safety protocols, and creative guidelines

  • Maintain professionalism in a fast-paced film environment

Requirements

  • Must have relevant experience in your desired department (grip, lighting, sound, art, production, etc.)

  • Must be organized, punctual, and work well in a team

  • Open to crew applicants from all production levels, including union and non-union talent

  • Must submit a resume with the specific crew position noted in the subject line

Compensation

  • Competitive industry-standard pay based on position and experience

  • Paid crew roles with potential for future project consideration

Chicken Shop Staff for On-Camera Shoot

Job Description
A vibrant new casting is calling all London-based chicken shop employees with standout personalities. If you’ve got charm, charisma, and confidence on camera, this is your shot to be featured in an exciting upcoming video shoot. Whether you’re known for your banter, your customer service flair, or your quick wit, this casting wants the real personalities that make a shop memorable.

Job Responsibilities

  • Appear on-camera as part of a scripted or unscripted shoot

  • Interact naturally in a real shop environment

  • Represent the lively spirit of everyday chicken shop culture

  • Follow basic production direction during filming

Requirements

  • Must be based in London

  • Must currently or previously have worked in a chicken shop or fast-food role

  • Must have a bold, engaging personality and feel comfortable on camera

  • Available for one filming day

Compensation

  • Flat rate of £350 for the shoot

  • Opportunity to be featured in branded video content

$$
Job Type:
Actor
Skills:
Acting

Female Actor to Portray Nautilus Owner in Lincoln Navigator Commercial

Job Description
A national Lincoln Navigator commercial is seeking an Afro-descendant female actor to portray a friendly and festive cocoa customer/vehicle owner. This on-camera principal role embodies warmth, charm, and a joyful holiday spirit. The character is approachable and memorable, the kind of person who makes a lasting impression with just a smile or kind gesture.

Job Responsibilities

  • Portray a cocoa customer in a cozy, holiday-themed commercial scene

  • Bring a naturally likable, welcoming energy to screen presence

  • Follow creative direction to convey warmth and personality

  • Attend self-tape submission, callbacks, and on-location filming in Montreal

Requirements

  • Female actor

  • Afro-descendant

  • Age range: 30–40

  • Must have a friendly, grounded presence and expressive, kind eyes

  • ACTRA talent preferred; must be available for fitting and shoot

Compensation

  • Paid under ACTRA commercial rates

  • Behind-the-scenes usage may result in additional contract

  • Travel expenses covered if applicable

$$
Job Type:
Actor
Skills:
Acting

Male Actor to Portray Bell Ringer in Lincoln Navigator Commercial

Job Description
A national commercial for Lincoln Navigator is casting a male actor to portray a charming and sincere bell ringer or donation collector. This on-camera principal role will showcase a warm, trustworthy presence with a face full of character and a spirit that still sparkles with life. The performance should feel familiar and comforting, evoking the nostalgic warmth of the holiday season.

Job Responsibilities

  • Portray a donation collector in a festive holiday setting

  • Deliver a non-verbal but expressive performance with authenticity and warmth

  • Participate in self-tape submission, callbacks, and filming in Montreal

  • Work collaboratively with the creative team to fulfill the character’s emotional tone

Requirements

  • Male actor

  • Mixed ethnicity

  • Age range: 65–75

  • Must convey sincerity, approachability, and gentle charm

  • ACTRA talent preferred; must be available for all required dates in Montreal

Compensation

  • Paid under ACTRA commercial rates

  • Additional contract possible if selected for behind-the-scenes footage

  • Travel and lodging provided if needed

$$
Job Type:
Actor
Skills:
Acting

Male Actor to Portray Father in Lincoln Navigator Commercial

Job Description
A national commercial for Lincoln Navigator is seeking a Caucasian male actor to portray a warm, supportive father figure. This on-camera principal role will feature a grounded, heartfelt character with a relatable presence. The ideal talent embodies quiet strength, trustworthiness, and authenticity — the kind of dad who carries snacks, shows up early, and listens. Filming will take place in Montreal with ACTRA coverage and potential SAG rates for U.S. use.

Job Responsibilities

  • Portray the character of Miles, a sincere and grounded father

  • Deliver subtle, expressive performance for a lifestyle automotive commercial

  • Work collaboratively with production during self-tape, callbacks, and shoot

  • Be available for wardrobe fitting and shoot date as scheduled

Requirements

  • Male actor

  • Caucasian

  • Age range: 40–50

  • Should appear genuine, charismatic, and naturally likable

  • Must be ACTRA or eligible for ACTRA (SAG-AFTRA consideration for U.S. coverage)

  • Must be available for callback, fitting, and shoot dates in Montreal

Compensation

  • Paid role under ACTRA commercial rates

  • Additional compensation if behind-the-scenes footage is selected

  • One-day shoot guarantee

Share this job:

Job overview

Location:
Job type:
Ethnicity:
Body type:
Expiration date:
06-02-2023

Job skills

Are you ready to get discovered?

Gain access to thousands of jobs and appear higher in the search results now!