VIP Experience & Engagement Manager

Makers Mark a Subsidiary of Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has evolved into the world’s third largest leading premium spirits company … where each employee is treated like family and trusted with legacy. With our greatest assets – our premium spirits and our people – we’re driving growth through impactful marketing, innovation and an entrepreneurial spirit. Beam Suntory is a place where you can come Unleash your Spirit by making an impact each and every day.

VIP Experience & Engagement Manager

The following position is open in Kentucky, United States.This position will be based at the distillery which is approximately 20 miles south of Bardstown, KY

What makes this a great opportunity?

Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has evolved into one of the leading premium spirits companies where each team member is trusted with a legacy. Maker’s Mark exemplifies Suntory’s values in staying true to the craft and heritage. With our greatest assets – our brands and our people are driving growth through impactful marketing, innovation and entrepreneurial spirit, while staying true to our heritage. Makers Mark is a place where you can come Unleash your Spirit by making an impact each and every day.

Role Responsibilities

• This role will work to deliver learning experiences that have a lasting, positive impact on the business
• You’ll collaborate cross-functionally across internal teams and external vendors/partners to implement best in class Trade and VIP hospitality experiences
• You will be the leader in delivering custom experiences for VIP and trade partners
• Executional excellence in the performance of these educational programs
• Aid in the training and continuing education of Bourbon Specialist Team
• Create and implement an enhanced customer experience from booking to departure
• Responsible for reviewing all incoming Trade/VIP requests and compiling background information to best tailor the experience to the group

Qualifications & Experience

• Minimum 5 years successful operations and marketing experience in the Spirits industry
• Highly energetic and motivating person – capable of building and championing Beam Suntory’s VIP hospitality vision
• Strong organizational and problem-solving skills with the ability to prioritize workload and manage multiple tasks
• Ability to work under pressure, balancing multiple projects in a fast-paced environment
• Extremely strong communication (written and oral)
• PC application proficiency in the areas of Microsoft Excel, Outlook, PPT and Word
• Understanding of spirits industry business acumen including knowledge of the three-tier system
• Proven self-starter with a track record of driving results
• Education- College Degree Required
• Physical Demands: While performing the duties of this job, the employee is required to:
• Work Environment: The employee will encounter the following environmental factors while performing the job:
• Inside and outside activity
• Excessive heat and humidity
• Slippery or uneven walking surfaces
• Working closely with others
• Working around machinery with moving parts

At Beam Suntory, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Beam Suntory is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.

Beam Suntory