Entertainment Content Creator Jobs

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

• Partners with Creative and Technical Services in pre-opening period and ride test cycling as well as ongoing post-opening assessment for potential change/improvement items.
• Assists Talent Acquisition team for assurance most qualified candidates are hired/trained prior to grand opening and all training programs are maintained.
• Acts as EHS Safety Team representative for the Team Members.
• Supports artistic and thematic integrity of attractions.
• Ensures that collective bargaining agreements are upheld by partnering with HR and Labor Relations to maintain positive union relationships.
• Creates sustained partnership with Labor Support and Scheduling teams for Team Member schedules
• Maintain both labor and non-labor departmental budgets for Mario Kart™ and Land interactives. Develops operating budgets and adjusts as necessary to identify and control targets.
• Maintains the operational efficiency AHC/THC of attractions during park hours and seasonal/special events.
• Crisis management including Guests’ and Team Members Medical/Emergency situations.
• Supervises all hourly staff and provides direction, performance reviews, and coaching to Team Members.
• Creates and implements action plans for the department’s future success including training programs, workforce planning, and rewards and recognition programs.

Supports the Team Members and Guest satisfaction program initiatives

Qualifications

• Minimum 3-5 years of Attraction Management experience managing a team of 20+ Team Members.
• Must be available to work on weekends, holidays and nights as required.
• Must have excellent written and verbal skills
• Must be proficient in Microsoft Office programs
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols in select work settings or where jurisdictionally mandated.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Desired Characteristics

• Bachelor’s degree in Business, Operations, or Hospitality is highly preferred.
• Ride/Attraction opening experience preferred.
• Proven ability to work well under pressure, meeting tight deadlines, and managing multiple projects.
• Experience managing in a union environment.
• Proactive thinker/self-starter able to provide realistic solutions to challenging situations

 Strong guest service experience with conflict resolution.

 Strong interpersonal and organizational skills.

 Able to prioritize workload and have the ability to multi-task in a fast paced work environment.

 Demonstrates sound judgment and independent thinking as well as an ability to troubleshoot

 Detail-oriented and organized with the ability to work seamlessly within a broader team to achieve desired results.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

• Partners with Creative and Technical Services in pre-opening period and ride test cycling as well as ongoing post-opening assessment for potential change/improvement items.
• Assists Talent Acquisition team for assurance most qualified candidates are hired/trained prior to grand opening and all training programs are maintained.
• Acts as EHS Safety Team representative for the Team Members.
• Supports artistic and thematic integrity of attractions.
• Ensures that collective bargaining agreements are upheld by partnering with HR and Labor Relations to maintain positive union relationships.
• Creates sustained partnership with Labor Support and Scheduling teams for Team Member schedules
• Maintain both labor and non-labor departmental budgets for Mario Kart™ and Land interactives. Develops operating budgets and adjusts as necessary to identify and control targets.
• Maintains the operational efficiency AHC/THC of attractions during park hours and seasonal/special events.
• Crisis management including Guests’ and Team Members Medical/Emergency situations.
• Supervises all hourly staff and provides direction, performance reviews, and coaching to Team Members.
• Creates and implements action plans for the department’s future success including training programs, workforce planning, and rewards and recognition programs.
• Supports the Team Members and Guest satisfaction program initiatives

Qualifications

• Minimum 3-5 years of Attraction Management experience managing a team of 20+ Team Members.
• Must be available to work on weekends, holidays and nights as required.
• Must have excellent written and verbal skills
• Must be proficient in Microsoft Office programs
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols in select work settings or where jurisdictionally mandated.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Desired Characteristics

• Bachelor’s degree in Business, Operations, or Hospitality is highly preferred.
• Ride/Attraction opening experience preferred.
• Proven ability to work well under pressure, meeting tight deadlines, and managing multiple projects.
• Experience managing in a union environment.
• Proactive thinker/self-starter able to provide realistic solutions to challenging situations
• Strong guest service experience with conflict resolution.
• Strong interpersonal and organizational skills.
• Able to prioritize workload and have the ability to multi-task in a fast paced work environment.
• Demonstrates sound judgment and independent thinking as well as an ability to troubleshoot
• Detail-oriented and organized with the ability to work seamlessly within a broader team to achieve desired results.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Essential Functions

Job Description

• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Company policies and procedures.
• With the direction of the Manager, execute strategic plans to optimize operational profits while maintaining quality, cleanliness and Guest Service standards.
• Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.
• Supervises all hourly staff, provides work direction, performance reviews, and coaching to the team.
• Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.
• Responsible for supervising employee’s workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations.
• Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.
• Maintain or exceed weekly budgeted variable operations result: cost of goods, variable labor, and safety. Adjust operations as necessary to budgets. Exceed annual cash flow trends.
• Shift supervision and responsibility of opening, mid and closing restaurant shifts.
• Maintain a clean, safe and professional work area.
• Ensure proper hiring, and training content is maintained.
• Ensure the workforce is trained and proficient at operating venue.
• Performs other duties as assigned.

This position is required to be performed full-time from an NBCUniversal-designated worksite.This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $23.50 – $24.50

Qualifications/Requirements

Qualifications

• High School diploma or GED required
• Minimum 2+ year’s Restaurant Management/Supervisory experience with experience managing high volume quick service or casual dining restaurants with a team of 15+ employees.
• Must have a flexible schedule to meet the needs of a 24/7 – 365 day operation, inclusive of weekends, holidays and nights.
• Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day.
• Must demonstrate good judgment and a strong sense of ethics in deciding how to respond to the guests concerns and issues while keeping company business models in mind.
• Must have excellent written and verbal skills to effectively communicate with all levels of the organization.
• Strong customer service, interpersonal and organizational skills
• Must be willing to work in Universal City, CA
• Must be willing to submit to a background investigation
• Must have unrestricted work authorization to work in the United States
• Must be 18+ years or older

Desired Characteristics

• Associate or Bachelor’s degree (or equivalent) in hospitality management or business administration preferred.
• Experienced in Quick Serve or Casual dining Restaurant experience preferred.
• Proficient in MS Word, Excel, and food related Point of Service & inventory systems.
• Able to provide creative solutions to guest situations.
• Previous experience with scheduling restaurant labor & staffing needs to operate an efficient business

Additional Requirements

• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world.

Summary

Job Description

The Front of House (FOH) Manager will be responsible for directing, managing, and successfully opening and operating a high-volume branded concept on CityWalk. As FOH Manager, the position will be a primary “go-to” for the FOH team and will be responsible for the functions and flow of the front of the house.

The FOH Manager is responsible for ensuring that customer service always meets the standard of excellence. While this position will report to the General Manager, this position is responsible for setting the expectation for all FOH team members to maximize productivity, guest returns and overall guest satisfaction. This individual must be able to work effectively with limited supervision and demonstrate leadership in order to motivate others.

Essential Functions

• Drive operating profit goals and sales
• Optimize profits by controlling food, beverage, and labor costs.
• Consistently achieve operational excellence
• Develop and retain exceptional talent
• Ensure compliance with all local, state, and federal laws regarding food quality, safety, labor, and employment
• Partner with Human Resources to train and develop restaurant leaders at every level
• Maintain or exceed weekly budgeted variable operation profit by controlling cost of goods & variable labor
• Communicate restaurant results to General Manger with recommendations for improvement
• Ensure high Team Member and Guest Engagement
• Promote company’s mission and values
• Ensure company policy and brand standards are followed
• Optimize profits by controlling food, beverage, and labor costs
• Prepare and present hourly team member reviews
• Complete all tasks assigned by General Manager on time

This position is required to be performed full-time from an NBCUniversal-designated worksite.

Responsibilities Include

• Create and execute plans for department sales, profit, and team development
• Organize marketing activities and promotional events
• Maintain high standards of quality control, hygiene, and health and safety
• Hire and train FOH team and cross-train as necessary
• Maintain inventory levels and conduct full inventories
• Assist the Kitchen Manager with menu changes and adjustments
• Respond personally to guest questions and complaints
• Chemical safety comprehension
• Analyze financial reports to quickly identify and address trends and issues in area performance, including cost of goods, variable labor, and profitability
• Exceed annual operating profit targets

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $65,000 – $80,000 (bonus eligible)

Qualifications

Requirements:

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Essential Functions

Job Description

• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Union guidelines, as well as Company policies and procedures.
• With the direction of the Restaurant Managers, execute strategic plans to optimize operational profits while maintaining quality, cleanliness and Guest Service standards.
• Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.
• Supervises all hourly staff and Seasonal Supervisory staff, provides work direction, performance reviews, and coaching to team
• Ensures company compliance with Union contracts regarding employee work conditions, maintaining discipline and replacing open shifts
• Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.
• Responsible for supervising employee’s workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations.
• Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.
• Maintain or exceed weekly budgeted variable operations result: cost of goods, variable labor, and safety. Adjust operations as necessary to budgets. Exceed annual cash flow trends.
• Maintain a clean, safe and professional work area.
• Ensure proper hiring, and training content are maintained.
• Ensure the workforce is trained and proficient at operating venues.
• Performs other duties as assigned.

This position is required to be performed full-time from an NBCUniversal-designated worksite.This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $23.50 – $24.50

Qualifications/Requirements

Qualifications

• High School diploma or GED required
• Minimum 3+ year’s quick service food management experience with multiple large high-volume food service operations and managing a team of 20+ employees.
• Working knowledge of Microsoft Office programs such as Word, Excel, and PowerPoint
• Excellent written and verbal communication skills to effectively communicate with all levels of the organization
• Ability to work rotating schedules, holidays, weekends and nights
• Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day

Desired Characteristics

• Associate or Bachelor’s degree (or equivalent) in hospitality management or business administration preferred.
• Experienced in Quick Food Service
• Must be able to express ideas clearly and logically and should love to write. Must demonstrate good judgment
• and a strong sense of ethics in deciding how to respond to the guests concerns and issues while keeping company business models in mind
• Must have excellent written and verbal skills to effectively communicate with all levels of the organization
• Must be proficient in MS Word, Excel, food related Point of Service system (i.e. EATEC & Clarity)
• Strong customer service, interpersonal and organizational skills
• Able to provide creative solutions to guest situations
• Ability to work in a high paced, repetitive teamwork environment
• Theme park experience preferred
• Experience managing in a union environment
• Strong interpersonal and analytical skills
• Quick thinker with the ability to make sound decisions
• Able to manage effectively under deadlines
• Previous experience with creating and managing budgets.

Additional Requirements

• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Essential Functions

• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Company policies and procedures.
• With the direction of the Manager, execute strategic plans to optimize operational profits while maintaining quality, cleanliness and Guest Service standards.
• Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.
• Supervises all hourly staff, provides work direction, performance reviews, and coaching to the team.
• Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.
• Responsible for supervising employee’s workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations.
• Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.
• Maintain or exceed weekly budgeted variable operations result: cost of goods, variable labor, and safety. Adjust operations as necessary to budgets. Exceed annual cash flow trends.
• Shift supervision and responsibility of opening, mid and closing restaurant shifts.
• Maintain a clean, safe and professional work area.
• Ensure proper hiring, and training content is maintained.
• Ensure the workforce is trained and proficient at operating venue.
• Performs other duties as assigned.

This position is required to be performed full-time from an NBCUniversal-designated worksite.This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $80,000 – $85,000 (bonus eligible)

Qualifications

Qualifications/Requirements

• High School diploma or GED required
• Minimum 2+ year’s Restaurant Management/Supervisory experience with experience managing high volume quick service or casual dining restaurants with a team of 15+ employees.
• Must have a flexible schedule to meet the needs of a 24/7 – 365 day operation, inclusive of weekends, holidays and nights.
• Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day.
• Must demonstrate good judgment and a strong sense of ethics in deciding how to respond to the guests concerns and issues while keeping company business models in mind.
• Must have excellent written and verbal skills to effectively communicate with all levels of the organization.
• Strong customer service, interpersonal and organizational skills
• Must be willing to work in Universal City, CA
• Must be willing to submit to a background investigation
• Must have unrestricted work authorization to work in the United States
• Must be 18+ years or older

Desired Characteristics

• Associate or Bachelor’s degree (or equivalent) in hospitality management or business administration preferred.
• Experienced in Quick Serve or Casual dining Restaurant experience preferred.
• Proficient in MS Word, Excel, and food related Point of Service & inventory systems.
• Able to provide creative solutions to guest situations.
• Previous experience with scheduling restaurant labor & staffing needs to operate an efficient business

Additional Requirements

• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBC Sports

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

• Coordinates and assigns technicians to set up, install, repair, and maintain all equipment and venue technical processes.
• Ensures ride and attraction readiness to open on time.
• Ensures equipment is maintained in accordance with USH Policies, practices and standards.
• Conducts regularly scheduled shift meetings with the Technicians:
• Direct and confirm work assignments & emphasis to address issues.
• Review and communicate safety requirements and practices. Ensure training assignments are completed.
• Share relevant business, guest, and employee news.
• Recognize positive behaviors.
• Give timely and constructive feedback to improve performance.
• Provides technical guidance and mentoring as required to Technicians within the day-to-day maintenance activities in the field. Builds strong team cohesion and motivation within the Technical Services Team.
• Confirms maintenance activities are executed professionally.
• Responds to major ride issues immediately. Escalate communications to the appropriate leaders when there is a significant safety issue, delay, failure, or incident. Determine root cause of issues. Develop and manage timely solutions. Communicates significant expenses and risk.
• Ensures the proper completion of documentation, including Work Orders, Payroll Approvals, Compliance, EHS Action Findings, Injury and Illness Reports, Equipment Readiness Reports, LOTO Verification, Housekeeping Inspections, etc.
• Oversees technical interaction with Non-ride Personnel, Vendors, Sub-contractors, Engineers, and other relevant 3rd person parties involved with Show and Ride systems. Insures a clear line of communication regarding any maintenance activities.
• Advises, coordinates, and is accountable to the Senior Manager, Rides, Director of Rides & Transportation and Director of Engineering regarding the status and engineering quality of ride and attraction systems including areas of risk or potential future risks.
• Confirms appropriate labor levels with Managers and Sr. Managers. Addresses unplanned overtime & meal penalties.
• Ensures that collective bargaining agreements are upheld by partnering with HR and Labor Relations to maintain positive union relationships.
• Plans and implements action plans for the department’s future success including training programs, workforce planning, and rewards and recognition program.
• Ensures employees understand and follow all company policies and procedures. Observes employee conduct and communicates to the Managers/Sr. Managers both positive and negative behaviors.
• Model a positive work approach with our employees, partners, and clients.

This position is required to be performed full-time from an NBCUniversal-designated worksite. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $64,480 – $70,000

Qualifications

• Bachelor’s degree in Business, Engineering or related field; or equivalent combination of education and experience required.
• 3-5 Years technical and Trade experience
• 1-3 years of operations management/team leadership experience; or equivalent combination of education and experience. Recent graduates in a technical degree encouraged to apply.
• Ability & willingness to work overtime, weekends and holidays with short notice.
• Must have strong leadership, organizational and problem-solving skills.
• Proficiency in Microsoft Word, Excel, Outlook and PowerPoint

Desired Characteristics

• Excellent organizational, verbal and written communication skills
• Demonstrated ability to work with all levels of employees and management, strong team player and willingness to give assistance to co-workers in other areas.
• Strong interpersonal and analytical skills
• Strong time management skills
• Demonstrated ability to work independently under pressure; proactive thinker/self-starter
• Ability to multi-task and be flexible is essential for success
• Theme Park Operations knowledge and experience
• Experience managing in a union environment

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

As an Attractions Assistant Manager (Pets), you will be responsible for assisting the Attractions Manager with maintaining strategic and daily operation plans that support overall Guest and Team Member satisfaction of the attractions.

Job Summary

• Helps ensure Artistic and Thematic integrity of attraction.
• Assist the Manager and Talent Acquisition in hiring, training and development of B192 Attractions team members.
• Responsible for managing all Team Members by setting work expectations and leadership standards.
• Offer consistent and timely feedback to hourly staff to ensure effective communication between management and staff.
• Develop and implement programs to improve guest and Team Member satisfaction.
• Ensure appropriate and timely investigation and response to guest and Team Member concerns.
• Maintains the operational efficiency of attraction during park hours and seasonal/special events.
• Oversee Team Member reviews and counseling to ensure all guidelines and policies are followed.
• Encourages Team Member development and participate in Team Member interviews for Premium roles.
• Serve as designated duty manager for the daily area operation, weekly as scheduled.
• Assists in creating, maintaining and supporting the labor, Training, and non-labor budgets.
• Review and approve all hourly staff time and attendance forms for accuracy.
• Provide daily summary of day-to-day operations.
• Work closely with Technical Services on venue repairs and upkeep.
• Oversee operational compliance, safety, and Training requirements.
• Ensures that collective bargaining agreements are upheld by partnering with HR and Labor Relations to maintain positive union relationships.

This position is required to be performed full-time from an NBCUniversal-designated worksite.This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $64,480 – $70,000

Qualifications

• High school education required.
• Minimum 3 years of operations management experience in theme park or hospitality industry, including experience in guest service preferred.
• Must be available to work on weekends, holidays and nights as required.
• Need to be a quick thinker with the ability to make sound decisions.
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols in select work settings or where jurisdictionally mandated.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Desired Characteristics

• Two or four year college degree preferred, or equivalent work experiences required.
• Experience working in and managing in a union environment.
• Excellent written and oral communication skills to effectively communicate with all levels of the organization.
• Thorough knowledge of MS Excel, Work and PowerPoint.
• Strong interpersonal and analytical skills.
• Proven ability to anticipate needs and initiate action to correct.

Additional Requirements

• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world.

Summary

Job Description

Responsible for daily supervision of the operation of quick service branded venue. Ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.

Essential Functions

• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Union guidelines, as well as Company policies and procedures.
• With the direction of the venue Manager, execute strategic plans to optimize operational profits while maintaining quality, cleanliness, safety and Guest Service standards.
• Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.
• Supervises all hourly staff, provides work direction, performance reviews, and coaching to team
• Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.
• Responsible for supervising employee’s workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations.
• Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.
• Maintain or exceed weekly budgeted variable operations result: cost of goods and variable labor. Adjust operations as necessary to budgets.
• Maintain a clean, safe and professional work area.
• Ensure proper hiring, and training content are maintained.
• Ensure the workforce is trained and proficient at operating venues.
• Performs other duties as assigned.

This position is required to be performed full-time from an NBCUniversal-designated worksite.This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $23.50 – $24.50 (SIC eligible)

Qualifications/Requirements

Qualifications

• High School diploma or GED required
• Minimum 2+ year’s quick service food management experience with managing large high-volume food service operations and managing a team of 10+ employees.
• Working knowledge of Microsoft Office programs such as Word, Excel, and PowerPoint
• Excellent written and verbal communication skills to effectively communicate with all levels of the organization
• Ability to work rotating schedules, holidays, weekends and nights
• Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day

Desired Characteristics

• Associate or Bachelor’s degree (or equivalent) in hospitality management or business administration preferred.
• Experienced in Quick Food Service
• Ability to express ideas clearly and logically and should love to write. Must demonstrate good judgment
• and a strong sense of ethics in deciding how to respond to the guests concerns and issues while keeping company business models in mind
• Strong customer service, interpersonal and organizational skills
• Able to provide creative solutions to guest situations
• Ability to work in a high paced, repetitive teamwork environment
• Strong interpersonal and analytical skills
• Quick thinker with the ability to make sound decisions
• Able to manage effectively under deadlines

Additional Requirements

• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

NBCUniversal’s Studio Operations group within the Operations & Technology Services organization has an opening for an experienced Vice President of Production Services Operations. Reporting to the SVP of Studio Services, the VP of Production Services Operations has full P&L responsibility and leads the development strategies for delivering best-in-class production services to all internal NBC Universal productions and third-party clientele. Those services include Set Lighting, Grip, Administration, and Transportation teams.

The position is responsible for providing the vision, leadership, and a collaborative execution of strategies, policies, and goals in alignment with those of NBCUniversal and the Operations & Technology Services leadership. Immediate emphasis will be around driving the development and implementation of a Studio Services strategy focused on leveraging data and insights to identify efficiencies and opportunities to enhance our client’s experience, and long-term initiatives that contribute to the advancement of our organization and financial health.

Responsibilities Include, But Are Not Limited To

• In Partnership with the SVP of Studio Services, help define and implement the operational strategy, structure, and processes for Studio Services.
• Develop an analytical culture using historical and current operational data to drive predictive analytics for the business.
• Enable more disciplined management of service, cost performance, and optimization initiatives through the design and development of reporting and analytics.
• Own and define the key performance indicators (KPIs) and diagnostics to measure performance against the Studio Services strategy.
• Implement processes and systems that generate higher productivity, and measure gaps between actual and desired levels of process capability, employee performance, service levels, and other key business outcomes.
• Lead and oversee the daily operations of Universal’s offsite Production Support operations in Los Angeles, New York, Illinois, New Mexico, and Georgia.
• Work with the Market Development Team to manage the annual budgeting process and P&L responsibilities.
• Coordinate divisional support needs with HR, finance, and support service business.
• Demonstrate a strong understanding of the financial expectations and requirements put forth from a production point of view.
• Ensure that capital strategies and processes are in place to meet business objectives and operational needs.
• Influence direction amongst multiple operations with the goal of providing exceptional production service support.
• Work with internal teams to launch new products to the rental market.
• Partner with the Market Development Team to build global growth strategies in high-volume markets.
• Collaborate with production, studio services, and other supporting departments to establish plans that will best allocate resources.
• High degree of interactions with departmental heads, including matters of accounting, facility management, and other departments.
• Deals with contractual issues as it relates to the jobs that are taking place, such as deal memorandum and pricing, which ultimately helps drive met the goals of long-range plans.

Required Qualifications

Qualifications

• Minimum 10 years of senior management expertise overseeing production studio services, or supply chain operations, or logistic experience managing large-scale multisite operations.
• Experience with complex operational, process, and performance improvement projects, including process mapping and process re-design.
• Demonstrated leadership in building a culture of continuous improvement for process and operations, and a track record of successfully managing large teams across locations.
• A strong understanding of working in a union environment, including contract knowledge.

Desired Characteristics

• Ability to maximize productivity and wiliness to think outside the box and challenge the status quo, while also evaluating permissibility under industry contract agreements.
• Ability to thrive in an ambiguous, entrepreneurial, and subjective environment that balances operational efficiency and data analysis with high-quality standards and a sense of urgency.
• Experience working with all levels of personnel (executive level, managers, operational supervisors, and crew).
• Financial acumen and capital planning capabilities, including experience in developing, implementing, and reporting on multiple operational and capital budget plans.
• A strong ability to oversee and manage P&L statements across multiple operations.
• Ability to identify training needs and develop programs to increase operation capabilities and expand the interchangeability of employees across all operations within Studio Services.
• Technologically savvy, collaborative, confident leader, familiarity with multiple computer production operating systems.
• Effective oral and written communication skills with the ability to tailor communication style based on the audience.

Salary Range: $190,000 – $250,000; bonus and long-term incentive eligible

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal