Schulte Hospitality Group

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Schulte Hospitality Group is seeking a dynamic, service-oriented Sales Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What’s in it for you? When you join SHG you’ll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.

Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

Responsible for learning the hotel brand and strategy

Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience

Manage business travel accounts to maximize business potential

Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals

Be aware of departmental revenue and up sell at every possible opportunity

Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented maintain existing accounts with active trace/follow up system

Ensure accurate and complete use of the sales system per SOP including recording all bookings and lost business

Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions

Develops, maintains, and prospects a Target List of accounts and communicates updates to DOS

Assist with all group rooming list, daily inspection of guest folio, communication with front office on group arrival, communication with accounting regarding guest billing, communication with Revenue Management team on group room block.

Conduct pre- and post-conference meetings when it is agreeable with the client

Attends property specific receptions to generate leads and interact with customers

Organize and execute local area blitzes

Establishes relationships with local businesses and organizations and is an active member in local industry associations

Builds relationships with competitors in like roles to keep apprised of trends in the market and industry, and supply changes

Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures

Provide prompt and accurate responses to all client requests for proposals and information

Consistently meet or exceed sales goals including predetermined revenue and sales activity

Attends appropriate trade shows, organizes sales trips in local market and feeder cities as directed by the DOS

Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

Minimum of High School education, post-high school education preferred

Minimum of two (2) years in hotel service role or sales experience preferred

KNOWLEDGE, SKILLS AND ABILITIES

Outgoing personality

Always maintains a professional image through appearance and dress

Ability to work collaboratively with hotel service team in providing exceptional customer service

Clear, concise written and verbal communication skills

Demonstrate ability to achieve sales goals

Proactive sales approach; assertive and fast paced, driven to succeed

Excellent time management skills

Understands need time strategy as developed by Revenue Management

Must have flexible work hours that may include evenings, weekends, and holidays

PERKS/BENEFITS

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Track your daily income with updates after every shift you work

Transfer your earnings instantly or next day

Automatically save a portion of your paycheck

In addition to DailyPay, Schulte Hospitality Group offers a robust selection of perks/benefits that include, but aren’t limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment!

*Schulte Hospitality Group is an Equal Opportunity Employer.

Schulte Hospitality Group

Schulte Hospitality Group is growing in the Los Angeles market and is seeking a dynamic, service-oriented Catering Sales Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What’s in it for you? When you join SHG you’ll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

• Responsible for learning the hotel brand and strategy Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
• Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
• Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
• Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
• Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals Achieve all predetermined sales goals for revenue and sales activity
• Negotiate contracts according to company standards
• Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
• Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures Provide prompt and accurate responses to all client requests for proposals and information
• Consistently meet or exceed sales goals including predetermined revenue and sales activity
• Monitors local competitors and compares their operation with his/her operation
• Completes daily/weekly/monthly reports as directed by the DOS/GM
• Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
• Provide prompt and accurate responses to all client requests for proposals and information
• Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

• Minimum of High School education, post-high school education preferred
• Minimum of three (3) years in hotel or conference Catering/Sales

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to communicate effectively verbally and in writing
• Excellent listening and problem-solving skills
• Ability to exceed expectations of guests and team members
• Negotiating Skills
• Strong computer skills
• Must have flexible work hours that may include evenings, weekends, and holidays

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company’s Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer.

Schulte Hospitality Group

Waterstone Resort & Marina, managed by Schulte Companies is seeking a dynamic, service-oriented Conference Services Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

• Sets example through professional, friendly attitude towards clients and associates, timely response to clients and associates and observance of sales office standards
• Coordinates conference rooms and coordinate services for groups and organizations holding meetings, conventions, and other events at the hotel
• Organize banquet or catering services, reserve audio-visual equipment and plan any changes to the configuration of the event space
• Meet with representatives of groups and organizations to discuss what they have in mind for their meeting or special event
• Sign contractual agreements and usually keep records of all communications in writing
• Meet with the heads of other departments in the hotel to coordinate any planned events
• Monitor events and address unexpected problems as they arise to make sure that the functions go as planned
• Provide pricing and guidance recommendations to clients with approval by the Director of F&B or Chef as needed
• Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience
• Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
• Executes and supports the operational aspects of business booked (generating resumes, BEO’s, and customer correspondence)
• Work with sales managers to ensure understanding of sales strategy and effective implementation of the strategies for each segment to help upsell and maintain client loyalty
• Perform any other job-related duties as assigned

EDUCATION AND EXPERIENCE

• Minimum of High School education, post-high school education preferred
• Minimum of 3 years in progressive hotel sales with leadership responsibilities

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong analytical skills relative to impact on hotel revenues
• Ability to communicate effectively verbally and in writing
• Strong understanding of revenue management principles
• Ability to use reservation and revenue management systems to develop pricing and sales recommendations
• Must have flexible work hours that may include evenings, weekends, and holidays

What’s in it for you? When you join SHG you’ll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.

PERKS/BENEFITS – Schulte Companies offer a robust selection of perks/benefits for Full-Time employees that include, but aren’t limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment!

*Schulte Companies are Equal Opportunity Employers

Schulte Hospitality Group