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Relate Search has partnered with a growing Consumer Products Organization on their search for an high performing Customer Service Leader. The ideal candidate would have experience in the consumer goods space, with management experience preferred, but not required.
Responsibilities
- Build and Coach a Customer Service team that provides an amazing experience for our Clients
- Strengthen and maintain internal and external relationships within the organization to solve problems and increase efficiency across the department
- Oversee the Customer Service function in all aspects of Communication, Conflict Resolution and Department Building
Qualifications
- 3+ years’ of customer service experience (managerial experience preferred but not required)
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
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