Key Takeaways
- USAA is casting real USAA members for an on-camera testimonial commercial
- Open to performers who can speak naturally and confidently about real customer experience
- Casting is handled by Burton & Robinson Agency in San Antonio, Texas
- Must be conflict-free in insurance, banking/credit cards, and life insurance categories
- Paid role (rate shared if selected)
A new USAA commercial casting call is now seeking real USAA members to appear on camera and share authentic testimonials about their experience with USAA’s services. If you’ve had a positive experience with USAA and can speak comfortably on camera, this is the kind of commercial opportunity that prioritizes real stories over acting credits—making it especially appealing to both working actors and real people talent.
This guide breaks down what the role is, how casting typically works for testimonial commercials, and what to include in your submission to stand out.
What Is This USAA Commercial About?
This project is a testimonial-style commercial featuring real USAA members speaking directly about their personal experience. Instead of scripted dialogue, testimonial commercials aim for believable, conversational delivery—think of it as telling a story you’d share with a friend, just with a camera and a director helping shape the message.
USAA is known for serving military members and their families, so authenticity and trust are central to the brand. That’s why this casting is specifically for people who are already USAA customers.
Who Is in the Cast of This USAA Commercial?
No cast has been announced yet. This is an open casting call, so talent will be selected from submitted applications.
The role is built around you—your real experience, your real voice, and your ability to communicate clearly on camera. Production is looking for people who can deliver a warm, natural testimonial that feels genuine rather than “performed.”
Who Is Handling Casting for This Project?
Casting for this project is being managed by Burton & Robinson Agency in San Antonio, Texas.
They’ll be the team reviewing submissions, coordinating auditions or interviews (if needed), and sharing production details with selected talent.
How Does the Casting Process Work for This USAA Commercial?
Testimonial commercial casting usually moves fast and often looks like this:
- Submit your application
- Confirm you are a current USAA member
- Provide basic details and any requested media (photo, short intro video if requested)
- Casting review
- They’re evaluating how naturally you speak, your on-camera comfort, and your story
- Interview / audition (if requested)
- Often a short self-tape or live interview where you answer prompts about your experience
- Booking + paperwork
- You’ll receive shoot dates, usage details, and compensation terms if selected
Because this is a real customer testimonial, being truthful, specific, and comfortable talking matters more than acting technique.
Where Is This USAA Commercial Filmed?
The listing location is San Antonio, Texas. This suggests the shoot may be based in that area or casting is being coordinated locally. If you’re local to San Antonio (or can work there), you’re in a strong position.
When Does Filming Start?
Exact filming dates aren’t listed. Since the casting call was posted recently, it’s smart to assume production is actively scheduling and may book quickly once they find the right voices.
If you apply, keep an eye on messages and be ready to confirm availability promptly.
Where Can You Find USAA Casting Calls and Auditions?
You can find this casting call on Project Casting by searching the job title:
“USAA Commercial Casting Call for Real USAA Members”
(If you paste the Project Casting job link you want used, I’ll insert it exactly in this section.)
Best Audition Tips for Landing a Role on This USAA Commercial
1) Tell real details (specific beats win)
Instead of “USAA is great,” share a quick moment that shows why:
- What service did you use (auto, renters, banking, etc.)?
- What happened?
- What was the outcome?
- How did it make you feel?
2) Keep your delivery conversational
Avoid sounding like you’re reading copy. Practice speaking it out loud like you’re talking to a friend.
3) Make your story easy to follow
A simple structure works best:
- Problem → USAA helped → Result
Short, clear, and human.
4) Watch conflicts carefully
This casting requires you to be conflict-free in:
- P&C insurance (home, renters, auto)
- Banking (including credit cards)
- Life insurance
If you’ve appeared in ads for competing categories recently, it could affect eligibility.
5) Record a strong self-tape if requested
If they ask for video:
- Use natural light, quiet space, eye-level framing
- Speak clearly and smile naturally
- Keep it honest, not overly polished
Quick Role Snapshot
- Project type: Commercial testimonial
- Role: Real USAA member providing on-camera testimonial
- Location: San Antonio, Texas
- Key requirement: Must be a current USAA member + conflict-free in competing categories
- Pay: Paid (details shared upon selection)
How to apply?
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