Open Jobs:
We are looking for a skilled Luxury Retail Marketing Manager to manage our organization’s advertising initiatives. To be successful as in this role, you should be able to work well in a team environment, have the ability to collaborate with managers and owners, designers, writers, etc. This candidate should have excellent communication and leadership skills and a great understanding of digital, public relations, social media and traditional marketing for the Chicagoland area.
Responsibilities:
- Cultivate employees within the marketing department into one team, even though team members have their own specific marketing specialties.
- Oversee annual marketing planning strategies to present and execute fiscal year marketing plans.
- Comfortable working with multiple brands and creating a marketing plan for each brand, while ultimately keeping on target with Razny Jewelers’ annual marketing plans
- Manage all projects under the marketing department to ensure that annual plans are executed, and all deadlines are met by members of the department.
- Serve as the direct manager to employees within the Marketing Department
- Monitor the performance of marketing campaigns to ensure they are meeting goals such as generating new leads or traffic.
- Report to Owners, where efforts on all key performance indicators should be focused based on market research, including both paid and organic efforts.
- Develop and implement new marketing strategies based on current market trends.
- Collaborate with other members of the marketing team to discuss strategies for media channels, blogs, and other online platforms.
- Create and manage the budget for the entire marketing department.
- This will include reporting why the annual budget should be split into specific areas of the marketing department.
- Work with the marketing leaders to understand the needs of the budget and their plans for deployment.
- Analyze data and making strategic recommendations for improving digital marketing efforts.
- Oversee the reconciling of all invoices and co-op submission to both the Owners and accounting department in a timely manner.
- Act as the project leader for all events, executive visits and charity functions.
- Supervise client gifting endeavors.
Requirements:
- 10 – 15 years of experience in the luxury marketing and advertising space
- 10 years of experience managing direct reports
- This includes managing an office calendar for all members of the department.
- Able to work with colleagues at all levels to develop marketing goals and evaluate results
- Must be comfortable setting priority lists for department and employees based on project deadlines
- Must also feel comfortable pivoting, last minute, if the Razny Family decides to change directives.
- Excellent communication and problem-solving skills.
- Experience working with both traditional and digital marketing
- Proficient in Excel and Google Products such Google Ads and Analytics
- Must be able to work in our Highland Park location Monday – Friday with flexibility for events on the weekends and evenings both in-store and remotely.
Razny Jewelers
Job Responsibilities
- Accept watches and jewelry for repair and services
- Evaluate items’ condition and clearly identify necessary repairs
- Communicate instructions for servicing and enter information clearly into the POS system
- Responsible for merchandise transfers
- Assist sales team with customer orders
- Assist customers with concerns
- Facilitate delivery of merchandise to customers
Requirements
- Previous customer service experience
- Experience in a luxury retail environment strongly preferred
- Ability to maintain composure in high pressure, fast-paced environment
- Good listener and communicator
- Organized and good at multi-tasking
- Comfortable at handling phone calls and in person correspondence
- Professional and welcoming presentation
- Demonstrates attention to detail and has a sense of urgency
- A passion for the jewelry industry
Razny Jewelers