Fresenius Medical Care North America

***PLEASE NOTE***

This is a Hybrid position (working remotely and in-office as directed) located in Lawrence, MA. The preferred candidates would reside within “normal commuting distance” to our corporate office in Lawrence.

PURPOSE AND SCOPE

The Healthcare Professional Marketing Manager works on the planning and implementation of plans and projects that support the Fresenius Medical Care marketing function. Responsible for developing insightful creative briefs, partnering with internal and external partners to create and design marketing materials, leverages communication channels to communicate the brand messaging to our core target audiences. Adheres to the Fresenius Medical Care Compliance Program, including following all regulatory, divisional, business unit and department policy requirements.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Collaborates with Marketing leaders to ensure consistent and current messaging of the Fresenius Medical Care brands.
• Participates in the development of annual brand/segment marketing plan that reflects current consumer insights, future trends, and delivers against business objectives.
• Partners with cross functional groups to work collaboratively across Marketing and Communications on campaigns that drive overall brand health, including increasing perception and awareness.
• Drives cross functional execution of brand programs to drive increased awareness and brand engagement.
• Tracks, monitors, and reports brand health metrics and recommends corrective measures if necessary.
• Develops a solid understanding of consumer insights regarding target audiences (Patient journey across continuum of care, HCP interactions with patients, staff points of influence.)
• Manages communication development process through management of budget, timeline, and project management for self and affiliated agencies.
• Takes initiative and action to respond, resolve and follow up regarding service issues with all internal and external clients and vendor partners in a timely manner.
• Oversees day to day operations of marketing programs including vendor management, internal and external communications, event coordination, and materials production.
• Understands and adeptly utilizes FMCNA marketing and communications technology stack (Veeva, Workfront, CE)
• Creates, monitors and can train others in ways of working including marketing policies, procedures, and processes.
• Ensures that After Action Reviews (AARs) are carried out for all key campaigns or activities
• Assists with various projects as assigned by direct supervisor.
• Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Day to day work includes desk and personal computer work coupled with collaboration, coordination and communication with fellow marketing and communication team members, subject matter experts, and other cross functional business functions.

SUPERVISION

• Potential to manage a summer intern

EDUCATION

• Bachelor’s Degree within Marketing or related field; advance degree desirable.

EXPERIENCE AND REQUIRED SKILLS

• 4+ years related experience in marketing, preferable in the health care sector.
• Skilled at conceptualizing and reviewing creative materials to meet business needs.
• Strong organizational, communication (oral and written), and leadership skills.
• Team player with ability to work collaboratively with other internal and external partners.
• Proven ability to manage multiple priorities and projects simultaneously.
• Strong decision-making skills and a willingness to adapt with change.
• Proven ability to creatively apply brand style and tone across breath of marketing assets.
• Demonstrated understanding of the marketing channels of communication, both traditional and digital.
• Strong computer skills required with sound knowledge of Microsoft Office Applications: PowerPoint, Word, Excel, Teams.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Fresenius Medical Care North America

PLEASE NOTE

• We are seeking candidates with associate level/3-5 years experience working as a Project Manager in New and Sustaining Product Development in the Medical Device industry or an alike regulated industry.

• This is a Hybrid position (working both in-office and remotely) located in Lawrence, MA. The Hybrid work schedule requires the Project Manager to be physically working in the office multiple days a week.

• Technical Project Managers that have worked in the Medical Device industry, Med Tech, or Connected Health may be considered. Candidates that have worked in New Product Development Manufacturing or Engineering in the Medical Device industry may be considered.

Position Summary

We are seeking exceptionally talented and motivated individuals to join our growing Project Management team. Working with team members from many different locations across the globe, the PMO is part of a Product Division that fosters a dynamic, innovative and entrepreneurial environment focused on leveraging cutting-edge technology to develop industry-leading medical device products.

The Project Management team is responsible for the cross-functional management of selected critical product development programs and projects. This group of program and project management professionals ensures the successful definition, development and delivery of projects, adhering to critical processes, standards, and best practices, in order to provide on time delivery and significant value to our partners and clients.

Responsibilities

• As a project manager, you will be the key point of contact for all project and/or program related activities.
• Leads, manages, coordinates, and reports on multiple projects.
• Assembles and drives cross-functional project teams, identifies resources needed, and develops detailed project plans and schedules to ensure on-time completion of projects.
• Communicates frequently with team members and senior business stakeholders regarding project status and identifies and resolves project problems, issues and risks.
• Initiates action to identify and resolve project problems/issues and reports on mitigating steps and actions taken to ensure timely deliverables, project success and quality.
• Provides weekly status reports highlighting accomplishments, plans and issues to project team members and senior management.
• Develops and promotes best practice process and/or methodology improvements and efficiencies across the organization.
• Cultivates inter-departmental relationships with all stakeholders.
• Assemble and drive large cross-functional project teams, identify resources required, and develop detailed cross-functional project plans to ensure the on-time completion and launch of projects, which not only focus on delivering the technical components of the project but also the business readiness activities required to prepare our internal business groups and external customers for the project deliverables.
• Work collaboratively with your peers and managers within the Global Project Management Office to develop methods for continuously improving productivity and efficiency within the organization.
• Facilitate decision making between project team members.
• Escalation involvement around technical and non-technical issues that related to the project.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

Education

• Bachelor’s Degree required; Advanced Degree desirable

Qualifications

• 3-5+ years of project management experience in a regulated manufacturing environment.
• Demonstrated ability to work across multiple job levels to achieve results
• Demonstrated experience managing a project team of 3 or more people with a preference of managing across multiple locations.
• Proven ability to manage multiple projects simultaneously in a deadline driven process.
• Consistent success in driving teams to meet aggressive deadlines.
• Experience in New Product Introduction lifecycles that include physical hardware as well as embedded or application software.
• Demonstrated use of sound and proven project management practices and tools, including excellent MS Office skills.
• Demonstrated ability to identify and implement process improvements to deliver projects more efficiently.
• Proven experience managing expectations and managing cross-functional teams.
• Excellent interpersonal, written and oral communication skills with all levels of the organization.
• Outstanding time management and organization skills.
• Confident team leader and consensus builder with strong motivational skills.
• Adept in problem solving and resolving conflict.
• Able to manage internal customer relationships and expectations, through negotiation and partnering.
• Able to cultivate strong inter- and intra-departmental relationships that promote a positive, execution-focused work environment.
• Ability to understand technical vision and communicate it to both technical and non-technical partners.
• Experience in an ISO environment and an FDA regulated environment is a plus.
• PMP certification is a plus.
• Medical Device development and manufacturing is a plus.
• Basic understanding of Design Controls and Operations (GMP, Process Validation etc.) is a plus.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity.

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Fresenius Medical Care North America