Tech Mahindra (formerly Mahindra Satyam)

Customer Delivery Manager

Austin, TX

Responsibilities:

• Ensures financial project performance through oversight of key performance metrics (revenue, direct costs, time-sheet costs, utilization and realization
• Develop specialist expertise in aligned specialist areas, applying them across LSM and SO
• Work with sales and proposals to ensure rapid, seamless, tailored responses to opportunities
• Actively contribute at meetings with internal and external stakeholders
• Facilitate sales activities, and sales presentations (capabilities, bid defenses) and proposal development (strategy, costs and text), as needed
• Incorporate strategic options when defining project/program scope and processes with customer
• Develop customer relationship, into partnership mode
• Oversee client and internal audits and inspections for assigned projects, participating as required
• Work Closely with Customer from getting the business to On-Boarding.

Tech Mahindra (formerly Mahindra Satyam)