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Are you looking for a fun, fast paced leadership role in an entertainment retail environment where you are constantly on the go? Do you enjoy motivating and developing a team, while providing an exceptional customer experience? If so, Jordan’s Furniture has the career for you. We are currently looking for a manager to oversee our IMAX Theater and It Ropes Course in our Reading, Ma location!
Why you will love this job.
· Team atmosphere – We’re all family here!
· Fast paced environment – Your days will fly by.
· Career growth – The possibilities are endless.
· The best of both worlds – Work in an office position and in a retail environment to WOW our customers in person and over the phone
Why you will love Jordan’s Furniture.
· Great Benefits – medical, dental, vision and more!
· Unique Culture
· Employee Discount
· Fun… lots of fun in a culture where you are a priority
· Flexible work schedule
Responsibilities we need you to perform.
- Hiring, training, supervising, evaluating, coaching and motivating Guest Services Supervisors, and Representatives
- Assisting with coordinating the schedules and activities of Guest Services Representatives
- Managing and coordinating IMAX Theater and other special events (e.g., screenings, media previews, charity events)
- Greeting customers with enthusiasm
- Maintaining all safety certifications and providing ongoing education/training for staff
- Conducting inspections of Ropes course and equipment
- Providing courteous service/assistance to store and theater visitors including customer service situations
- Overseeing all areas associated with serving food and refreshments at the concession area (including cashiering)
- Ensuring ticketing and concession reporting systems are fully operational
- Verifying and reconciling electronic and manual sales transactions
Here’s what skills we need you to bring.
- 3-5 years of supervisory experience in a related area
- Exceptional customer service and interpersonal skills
- Ability to work up to heights of 40ft
- Excellent oral/written communication skills
- Experience working with equipment pertaining to ropes course and physically able to be on your feet 6-8 hours a day
Jordan’s Furniture is an Equal Opportunity Employer
Jordan’s Furniture