BC Emergency Health Services

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

Reporting to the Director, Transformation Projects, the Project Manager provides leadership and direction for clinical and operational aspects of the planning, evaluation, development of strategic initiatives. The Project Manager is responsible for providing leadership and planning support for a wide range of initiatives and projects directed at ensuring that the strategic goals, objectives and operational plans of the portfolio are carried out in an effective and efficient manner. The Project Manager will be required to develop networks and build alliances to influence at all levels of management and cross-functional areas, including but not limited to, clinical quality, planning, and operations.

What you’ll do

• Lead assigned projects related to the integration of operational and clinical areas including idea generating, planning, implementing, evaluating and ongoing monitoring.
• In partnership with stakeholders, provides coordination and project management within a strategic change context; oversees the development and implementation of plans; functions as a strategic resource for the operational and clinical teams to ensure that an optimal structure, design and implementation of the change(s) is/are in place to achieve desired outcomes and benefits. Coordinates and aligns teams with other operational and clinical initiatives to avoid duplication. Implements mitigation/resolution strategies.
• Provide clinical support to develop tools and templates for the team’s review; utilizes best practice literature, guidelines and stakeholder expertise to draft tools and templates; identifies areas for integration and takes initiative to ensure tools and templates are efficient and effective.
• Liaise with key support areas and stakeholders to ensure operational and clinical outcomes are achieved: negotiates/facilitates resolution of any impediments to progress and success.
• Apply change management principles to develop engagement strategies and action plans to maximize likelihood of sustained success beyond project completion. Builds relationships with stakeholders such as physicians to ensure input into clinical design and operational, processes and outcomes. Identifies and manages key stakeholder strategies and works closely with the team and PHSA Corporate Communications to develop communication strategies.
• Identify and establish appropriate team structure(s) and membership for initiatives including sponsorship, champion, clinical working, advisory or steering committee(s) and delivery and implementation teams.
• Assess and articulate the impact of initiatives from a systems perspective and manages the impacts and interdependencies with other initiatives happening within BCEHS and PHSA.
• Assist in the development of project documentation (e.g. clinical service delivery plans, proposals, charters, work plans, risk management, plans, communication plans, etc.).
• Partner with the programs and other departments in the development, maintenance and promotion of the operational and clinical teams’ goals and objectives.
• Develop and monitor project budgets within the context of operational demands and environmental and resource constraints and uses best practice methods to thoroughly monitor and adhere to allocated budgets. Responsibilities include reporting variance, planning and adjusting operations and/or staffing to meet projections and annual targets and preparing summaries.
• Provide supervisory guidance and direction to staff. Maintains accountability for personnel including hiring, termination, and handling discipline problems.

What you bring

A level of education, training and experience equivalent to a Master’s degree in health administration or other relevant clinical discipline, Planning or Business Administration and seven (7) years of recent, related clinical operations experience including planning, project management and/or organizational transformation.

Working knowledge of change and project management principles coupled with a strong understanding of the healthcare system and the clinical program that is being supported. Knowledge of other health care disciplines and their role in health care. Ability to motivate and influence leaders, physicians and staff at all levels to embrace and take action on transformation initiatives. Diplomatic negotiation and interpersonal skills and ability to influence without formal authority. Ability to provide leadership to a variety of project teams in an environment in which issues are constantly surfacing and priorities fluctuate routinely as new initiatives enter portfolio. Ability to work independently and as a member of multi-disciplinary teams. Ability to plan, organize and prioritize work. Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC’s Declaration on the Rights of Indigenous Peoples Act (2019).

Demonstrated analytical and creative problem-solving skills. Demonstrated oral, written and presentation skills. Proven ability to develop and maintain effective working relationships with others both internal and external to the organization. Demonstrated ability to facilitate and negotiate. Demonstrated ability to respond to the needs of stakeholders supported by an acute awareness of the impact of action. Demonstrated leadership skills with proven ability to bring about change in a proactive manner. Demonstrated ability to work effectively under pressure with changing priorities and deadlines. Proficiency in the use of a personal computer (PC) and applicable software applications including Microsoft project, excel, power point, access and word software.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Location: 302 – 2955 Virtual Way, Vancouver (Remote flexible)

Status: Regular full-time

Salary Range $80,935 – 101,168+/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan.

Closing date: Open until filled

Work Hours: 0830-1630 (Monday to Friday)

Reference number: 221205-PMSPI

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

BC Emergency Health Services