Open Jobs:
A vibrant, dynamic, and successful entertainment business is looking for an experienced CRM Manager to lead customer engagement and experience and drive customer growth.
You will create a CRM strategy working closely with internal teams that is highly personalised and with real-time decisioning.
You will be hands-on and define, manage, and report on CRM objectives, tracking customer acquisition, conversion, retention, and lifetime value.
Experience in managing and segmenting customer data and creating meaningful, compelling customer journeys and experiences.
You will have experience in managing large-scale and complex CRM activity across the full marketing mix.
You will also manage, mentor, and guide a junior CRM executive.
If you have a passion for film, and entertainment and looking for a challenge then this is the role for you.
This role is office based for 4 days a week (SW London) with a day at home. Fantastic office and benefits on offer.
Direct Recruitment