Mystic Lake Casino Hotel

Come join our premier casino resort and entertainment destination as our Director of Slots! In this role you will be directly responsible for the strategy, management and performance of the Mystic Lake slot department to maximize the revenue and overall profitability through an integrated understanding of the market and guest gaming preferences. Enjoy weekly pay, 401k match starting day one, and health benefits.

Job Overview: Reporting to VP of Operations and General Manager of Mystic Lake Casino, The Director of Slots is responsible for defining and executing the positioning and revenue generation strategy for the Slot Department. Responsible for slot operations team, slot machines, signage, secured and unsecured parts inventory, slot system network, slot data system, slot focused data analytics and a slot technical team to support this equipment.

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs, and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning, and tuition reimbursement.

Who We Are: Mystic Lake Casino Hotel® and Little Six Casino® are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). SMSC has a diverse collection of enterprises on its lands in Prior Lake and Shakopee, Minnesota. From Mystic Lake Casino Hotel, Little Six Casino, and Mystic Lake Center® to natural grocery stores and fitness centers, our enterprises help drive the local economy.

SMSC has donated more than $350 million to organizations and causes and has contributed millions more to regional governments and infrastructure such as roads, water and sewer systems, and emergency services. The SMSC is the largest philanthropic benefactor for Indian Country nationally and one of the largest charitable givers in Minnesota.

We are committed to inspiring possibilities, fostering meaningful connections and creating memorable experiences for our guests. We welcome all voices and encourage innovation. We’re always looking for talented people to join our community. You’ll be part of a fun, connected team that values your skills and supports you as you grow. Stay connected with us at mysticlake.com/careers.

Job Duties:

• Plans, organizes, directs and oversees the daily operations of slot operations and slot technical functions to deliver an industry leading guest experience.
• Responsible for cultivating an environment of engagement with the team that includes hiring the right people, listening, training, developing, coaching, and performance management.
• Analyzes guest preferences, supporting marketing data along with existing slot machine performance and/or new game capital investments to deliver a optimal game mix, manufacturer mix, paytable experience and machine location to maximize long term profitability. Researches and recommends new game format and technology applications for future deployment within the SMSC Gaming Enterprise.
• Works collaboratively with cross functional teams that support the Slot Department in terms of revenue generation (marketing), asset protection (compliance), technology application (IT) and team development (HR) to maximize the performance of the slot department.
• Maintains regulatory compliance, asset control, and asset protection through the creation, monitoring, and enforcement of policies and departmental procedures. Reviews department activities to find an effective balance to minimize asset risks while maximize revenue opportunities.
• Develops strategic direction and business plan, implements, and manages to enterprise and department goals, objectives, policies, and procedures.
• Analyzes financial and market position to better align human, capital, and operational resource allocations.
• Responsible for managing vendor relationships including negotiating best price value of goods and services.

Job Requirements:

Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectation of this job:

• Bachelor’s degree in business or related field.
• Twelve plus years progressive slot leadership experience that may also include progressive marketing leadership experience.
• Five plus years of progressive leadership responsibilities leading large teams of people.
• Three plus years of casino marketing experience preferred.
• Proven analytical skills that includes more complex data and statistical analysis methods.
• Demonstrated ability to analyze, interpret and act upon financial data.
• Demonstrated strong verbal and written communication skills.
• Proficiency in basic office software, slot on-line data systems, database software.
• Proven people leader with success building and leading high performing teams. Act as a leader of change and innovation across the business.
• Skilled in proactively assessing organizational performance and aligning solutions with strategic and cultural initiatives.
• Demonstrated success of strong relationship management and team building skills, with ability to influence leaders and team members at all levels within the greater organization. Experience with change management and rolling out small- and large-scale initiatives.
• Outstanding written, verbal, interpersonal, coaching and presentation skills with the ability to tailor messaging to the audience, including presentation and influencing skills with audiences that range from Slot Service Specialists to Board Members.
• Strong collaborator who influences effectively with a variety of internal and external stakeholders at all levels.

Mystic Lake Casino Hotel