Universal Creative

At Universal Creative, we design, develop and deliver the most compelling entertainment experiences imaginable to drive growth for Universal Parks & Resorts worldwide. Our innovative attractions, immersive theme parks and world-class resorts fuse art and technology to create new standards in the themed entertainment industry.

Our Team Members are the driving force behind Universal Creative. With their diverse skills and forward-thinking ideas, our team pushes us beyond the boundaries of what’s possible to achieve the extraordinary. Together, we’re creating a Universe of fun, always ensuring the next thing we do is better than the last thing we did.

JOB SUMMARY: Please note: previous experience as an Art Director or Creative Director in a theme park – overseeing the installation of a highly media based and interactive environment is strongly preferred. Based on the needs of assigned project, responsible for the creation and/or development and execution of creative content, direction, quality, and overall guest experience for assigned project(s). Responsibilities include; establishing the creative “story”, collaboration with the IP holder, and directing project deliverables, process and resources to establish and define the project’s creative intent. Collaborates with the Art Director, Show Producer and project team to develop and direct creative and design intent to meet project creative, business, technical, and operational objectives.

MAJOR RESPONSIBILITIES:

• Leads and directs effort to conceive, develop and define all creative aspects of assigned project that affect guest experience. (Often includes leading and encouraging early efforts to creatively explore multiple options in order to arrive at best project direction.)
• Oversees and directs the execution of all applicable project elements to ensure guest experience intent and overall quality.
• Acts as “vision-keeper” for the project team. Communicates, inspires, and maintains project intent among all team-members. Drives the story for the project and evolves as necessary to maintain the creative intent and deliver the intended experience.
• Collaborates with Show Producer to maintain the desired creative intent. Responsible for driving the creative design through all phases of the project.
• Creates and presents project materials to internal and external audiences to advocate and communicate project concept, content and status.
• Works with the Show Producer to identify and procure talent and resources necessary to complete the project.
• Acts as project liaison as needed with internal and external partners, licensors, and intellectual property owners.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities. 
• Performs other duties as assigned.
  

ADDITIONAL INFORMATION: Responsible for directing teams of creative project personnel such as writers, artists, directors, scenic designers, media producers, programmers, graphic designers, etc. Also responsible for identifying and directing appropriate outside vendors and consultants. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

SCOPE: Responsibilities include; establishing the creative “story”, collaboration with the IP holder, and directing project deliverables. Responsible for overseeing and driving the full creative experience, responsible for presenting the overall vision, layout, and story.

EDUCATION: High school degree or GED is required. Technical school is preferred. Associate’s degree (AA) in Theater, Art, Film, or Architecture is required. Bachelor’s degree in Theater, Art, Film, or Architecture is required. Master’s degree in Theater, Art, Film, or Architecture is strongly preferred.

EXPERIENCE: Designing experience-based entertainment for world-class theme parks or related industries; must have 10-15 years art direction or production design and field experience based on Universal Creative standards or equivalent combination of education and experience. Ability to communicate complex artistic ideas through a combination of written and visual and materials required; or equivalent combination of education and experience. Excellent communication and collaboration skills.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal elements and all related indicia TM & © 2023 Universal Studios. © 2023 Universal Orlando. All rights reserved. EOE

Universal Creative

At Universal Creative, we design, develop and deliver the most compelling entertainment experiences imaginable to drive growth for Universal Parks & Resorts worldwide. Our innovative attractions, immersive theme parks and world-class resorts fuse art and technology to create new standards in the themed entertainment industry.

Our Team Members are the driving force behind Universal Creative. With their diverse skills and forward-thinking ideas, our team pushes us beyond the boundaries of what’s possible to achieve the extraordinary. Together, we’re creating a Universe of fun, always ensuring the next thing we do is better than the last thing we did.

JOB SUMMARY: Responsible for the development and management of all assigned project-related aesthetic, show, and guest-experience elements. The Show Producer defines and ensures compliance with Creative goals and intent; informing and advising Senior Management of Project status and Issues. Acts as the Creative Lead on assigned projects, supervising any assigned staff and workloads and determines strategies ensuring the successful completion of all tasks and/or assignments through all aspects of design and production from original concept through final installation. The Show Producer shall be responsible for ensuring conformance with any and all 3^rd party Intellectual Properties from a creative standpoint.

MAJOR RESPONSIBILITIES:

• The Show Producer is the Responsible Individual to ensure the Project’s Creative Design Intent is successfully achieved in all guest-experience related aspects of the Project. As part of the Project’s leadership team, the Show Producer is responsible to partner with the team to develop, review and manage scopes, contract documents, cost estimates, schedules, strategies and work plans to align with achieving the Project’s creative intent.
• Assures guest-experience and creative design intent is properly designed, developed, articulated and documented. Manages and interfaces with appropriate internal and external resources through every phase of design, production and installation to ensure Creative Intent Documentation (artwork, models, design packages, treatments etc.) is properly developed and that Attraction Scopes, Close-out Documentation and Quality Standards consistently align with the Project’s creative intent.
• Develops and manages work plans, estimates, schedules and tasks for all creative design and art direction activities in support of the overall Project goals and strategies. Ensure appropriate level and number of design, art direction and specialist resources are assigned as needed throughout the project.
• Develops and manages strategic sourcing and staffing plans to support show development and production efforts. Makes employment decisions, including hiring, terminating and promotional recommendations. Evaluates subordinate personnel on creative, technical, leadership and interpersonal skills. Negotiates and procures outside resources as necessary. Ensures that staffing and resources are contracted and approved to deliver project deliverables in accordance with and approved project budgets and schedules.
• Manages, interprets, communicates and presents Project concept and design intent development to a variety of audiences throughout the Project process.
• Ensures conformance with, and acquires creative approvals from, 3^rd Party Licensors as required, to provide design direction that is in conformance with any and all 3^rd Party brand standards.
• Develops, manages and reports status on design and production budgets schedules.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities. 
• Performs other duties as assigned.
  

ADDITIONAL INFORMATION: Travel is required depending upon Project needs. Role requires a high degree of collaboration and teamwork with Internal and External Partners. Requires highly effective communication skills. Requires a positive “can-do” attitude. Must be a problem solver. Should be able to thrive under pressure in a challenging work environment. Directly supervises efforts of staff and sub-contractors assembled to support specific project-related tasks. Number and types of staff will vary dependent upon the Project. All staff and sub-contractors are assigned under the Creative Studio or the Project Creative Design Team.

QUALIFICATIONS: Well developed design, production and management portfolio. Knowledge of design management, work planning, budgeting, scheduling, bid package preparation and variety of vendors. Knowledge of theme park technologies including ride, A/V, robotics, engineering, and various show systems. Knowledge of theme park related architectural, project management, organizational, and production/construction practices. Demonstrates ability to lead creative and technical teams on attraction projects, instill a spirit of teamwork and promote staff development. Makes independent choices free from immediate supervision. Possesses solid aesthetic sensibilities and storytelling skills to support the creative process and to facilitate positive and productive communication between all disciplines.

SCOPE: Non-routine; general policies applied to frequently changing situations. Influences decisions of moderate nature requiring high degree of tact, diplomacy, and maturity. 

EDUCATION: Bachelor’s degree in Theatrical Arts, Theme Park Associated Design or related field is preferred.

EXPERIENCE: Required 3-5 Years: experience in theme park design and design management. Required 5-7 Years: experience in theatrical, theme park or other media related design/production field; or equivalent combination of education and experience. Required: experience as an Associate Show Producer for theme park attraction projects in Design through Installation.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal elements and all related indicia TM & © 2023 Universal Studios. © 2023 Universal Orlando. All rights reserved. EOE

Universal Creative

At Universal Creative, we design, develop and deliver the most compelling entertainment experiences imaginable to drive growth for Universal Parks & Resorts worldwide. Our innovative attractions, immersive theme parks and world-class resorts fuse art and technology to create new standards in the themed entertainment industry.

Our Team Members are the driving force behind Universal Creative. With their diverse skills and forward-thinking ideas, our team pushes us beyond the boundaries of what’s possible to achieve the extraordinary. Together, we’re creating a Universe of fun, always ensuring the next thing we do is better than the last thing we did.

JOB SUMMARY: Provides technical management, inclusive of budget and schedule, for an attraction or attractions under an area of responsibility. Responsible for the successful specification, bid/award, design, production, installation, and acceptance testing of Show Control Systems. Ideal candidate will have experience collaborating from all levels of the organization.

MAJOR RESPONSIBILITIES:

• Manages in-field installation, test and adjustment of show control systems to ensure compliance with contract specifications. Works with Facility & Construction team and vendors to ensure a clear line of communication regarding installation, test, and adjust activities.
• Reviews designs and documentation from vendors, ensuring compliance with contractual requirements and specifications. Oversees vendor’s mock-up, prototype, and acceptance testing efforts to ensure final installed systems meet scope of work and contract specifications.
• Creates scope of work documentation and awards contracts to vendors based on quantitative requirements derived from interpreting creative intent and employing Universal Specifications.
• Leads design and production reviews at vendor locations, ensuring product quality, specification conformance, and schedule accuracy.
• Develops and oversees project schedules and budgetary demands. Produces scopes of work and manages vendor progress from design through installation, ensuring alignment with schedule and budget.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities. 
• Performs other duties as assigned.

ADDITIONAL INFORMATION: Navigator and Siemens experience required. 3+ Years: Projects experience within the controls engineering. Any experience in Theme park development, construction, show and ride systems design or fabrication is preferred. 

EDUCATION: Bachelor’s Degree in applicable technical field required (examples include, but are not limited to, electrical engineering, computer science, computer programming, software engineering, mechatronics) or equivalent demonstrated skill and experience; Advanced Degree preferred

EXPERIENCE: 3-5 years experience in direct theme park-specific technical/engineering roles supporting show control equipment required (examples include, but are not limited to, ladder logic, variable frequency drives, motion control systems, control theory) or similar experience in related technical field.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal elements and all related indicia TM & © 2023 Universal Studios. © 2023 Universal Orlando. All rights reserved. EOE

Universal Creative