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With $7 billion in assets, CrossFirst Bank serves the financial needs of businesses, professionals and their families in Kansas City, Wichita, Oklahoma City, Tulsa and Dallas. Founded in 2007, CrossFirst has consistently been recognized as one of the fastest-growing and best performing banks in the country while achieving and maintaining excellent asset quality and a reputation for business excellence.
Our commitment to our associates is as important as our commitment to our clients and community. It starts with serving people in extraordinary ways. We offer our employees a highly collaborative culture, exceptional career opportunities, outstanding compensation and benefits, and a commitment to associate professional development and personal growth.
Overview
The Director, Treasury Services effectively develops, manages and leads a team of Treasury Services Bankers. Increases Treasury Services account portfolio while referring prospective business and individual clients to internal business partners. Aggressively develops Treasury Services products and deposits through both independent outside sales calling efforts and networking, as well as following up on leads provided through Business Bankers.
Responsibilities
- Provide leadership and management to the Treasury Services team reflecting the Bank’s mission and Core Values.
- Drive new business development within the Treasury Services area.
- Provide strategic guidance on implementation and execution of team initiatives.
- Attract, recruit, train and retain a high performing team while demonstrating a Servant-Leader mindset.
- Foster a success and results oriented environment that safeguards accountability.
- Clearly communicate performance expectations to team members and address any deficiencies in a timely manner.
- Mentor and lead a high performing team utilizing Strengths Based Leadership objectives.
- Develop client relationship strategies to increase the Bank’s market share for products and services for Treasury Services clients.
- Meet or exceed all goals and targets related to the identification and acquisition of new clients.
- Structure products and service solutions to maximize opportunities for the Bank as well as meet individual client needs.
- Manage and ensure favorable relationships with all existing clients.
- Develop and maintain positive relationships with all business units.
- Provide services, support, coaching and advice to ensure the success of the individual client and, as relevant, their respective client companies.
- Work with the Treasury Services team to suggest new treasury products; including pricing based on analysis of client needs, problems or competition.
- Supervise, motivate and coach team members as well as develop them in all areas of job responsibilities.
- Ensure department activities comply with laws, regulations, industry best practices and Bank policies.
- Collaborate with Treasury and Business Bankers on implementation of all new accounts and services.
- Build relationships based on trust and strategic partnerships with business owners and other decision makers.
- Analyze, synthesize and communicate complex data, financial data and related issues in an accurate, objective and straightforward manner.
- Prioritize work flow and projects for self and team consistent with the Bank’s strategic and business plans.
- Monitor workflow and operational efficiencies in order to drive continual process improvement to streamline business processes, increase efficiencies and remove redundancies; develop and implement processes to manage the activities and operations of the Treasury team.
- Act as a resource for team members, Bankers and Assistants by demonstrating extensive knowledge about banking solutions and management objectives.
- Prepare and manage budget while controlling expenses effectively.
- Prepare management reports as requested.
- Develop and maintain written policies and procedures.
- Ensure the ongoing development of a favorable reputation for the Bank within all communities served.
- Interact with internal and external clients while providing extraordinary service.
- Develop and maintain trusted, positive relationships with other employees, clients and vendors.
- Represent the Bank and Treasury team in a highly professional manner.
- Complete job assignments in a professional, timely and efficient manner; organize and prioritize work.
- Maintain confidentiality; adhere to CrossFirst Bank policies and procedures; comply with laws, regulations and industry best practices.
- Reliable and predictable on-site attendance.
Qualifications
- Advanced knowledge of commercial bank products and services, with an emphasis on treasury management is required.
- Demonstrated success as a treasury sales or business development officer in a high performing commercial bank environment is required; familiarity with the local market and region is preferred.
- Exhibit strong interpersonal skills with the ability to cultivate long term relationships and influence others internally and externally.
- Bachelor’s degree or equivalent combination of education and/or work experience.
- A Certified Cash Management designation is highly preferred and expected within three years of hire.
The position will report to the Regional President CO & NM, Scott Page.
The pay range for this position in Colorado is typically $160,000 to $200,000 salaried. The actual pay will be based on various factors, including but not limited to work location, qualifications, and experience. The starting pay may be above or below the stated range. This role is eligible for one or more incentive plans based on company and individual performance.
CrossFirst Bank offers competitive benefits to associates including annual incentive pay, 401(k) match, and Paid Time Off (paid holidays, vacation, sick, volunteer days, parental leave). We also offer a comprehensive insurance package which includes medical, dental, vision, and a generous employer contribution to health savings accounts. Additionally, we offer flexible spending accounts (dependent care, medical and Limited) and an Employee Assistance Program. CrossFirst supports individuals and families in need with our CrossFirst Giving program.
This position can also be located in Colorado Springs.
CrossFirst Bank is proud to be an Equal Opportunity Employer.
CrossFirst Bank
Creating A Healthier Way of Living
Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.
Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work https://www.rinnai.us/about/why-rinnai.
What does a Regional Service Manager do at Rinnai?
This position exists to develop and manage Rinnai’s field service network throughout the assigned region and to provide technical support, as needed, in resolving escalated product issues. The position will provide product training throughout the region and will support, as necessary, major product installs, ensuring proper sizing and installation for the project.
- This position will manage a territory that includes Southern California market: Los Angeles, Anaheim, Long Beach, and surrounding areas.
- Must be able to travel up to 75% within the territory.
- Salary Range: $96,403 – $119,553 base annually with 10% AIP Bonus.
What you will do:
RESPONSIBILITIES
- Establish an authorized service network within the region of responsibility for in home/onsite service of product manufactured and sold by Rinnai.
- Negotiation of all labor rates for authorized service agreements within the region of responsibility
- Monitor the quality of service being provided by authorized service agents and where necessary develop individual improvement programs for identified service agents not performing to required standards
- Provide ongoing technical training to areas Sales Representatives, customers, Installers, and authorized Service agents
- Provide support, as needed, in addressing and resolving escalated field product performance issues
- Provide support on major commercial product install projects ensuring proper sizing and correct installation of products used in the project.
- Provide developmental support to Rinnai’s Regional Service managers and off-site Technical Specialists located throughout North America.
- Serve as liaison between the field and Rinnai’s Engineering department in the identification of possible performance or quality issues and gathering of information in support of the same
- Provide support on major product install projects ensuring proper sizing and correct installation of products used in the project
- Interface with local code officials to address and work through identified code issues
- Represent Rinnai on off site visits and/or liability investigations as required.
- Maintain company provided tools, equipment and property.
- Ensure all activities involved in comply with established legislative laws and/or Company policies and procedures
REQUIREMENTS:
KNOWLEDGE
- Bachelor’s degree and/or equivalent experience in a related field of study such as electrical, electronics, plumbing systems, hydronics, and/or boiler systems. Engineering degree preferred.
- Plumbing/HVAC/Electrical or Gas License is required.
- Minimum 10 years troubleshooting experience with residential and commercial gas water heaters and boiler systems.
- Previous experience in training/teaching required.
- Minimum of 2 years’ experience in managing a territory preferred
SKILLS
- Must possess excellent communication skills, both written and verbal, with the ability to present in front of groups.
- Must be a self-starter with the ability to work both individually and in a team environment.
- Ability to multitask.
- High degree of technical and analytical skills.
- Ability to work with various levels of people, customers or teams.
- Knowledge in use of Word, Excel, Power Point and various web-based tools. Customer / Quality discipline
ABILITIES
- Ability to lift to 75 lbs.
- Ability to travel up to 75% and submit expenses for reimbursement weekly.
- Ability to safely operate company provided tools, equipment and property.
- Professional approach; confidence in dealing with people
- Commitment to achieving established business goals
- Strong technical / customer service orientation
- High level of personal integrity and honesty
- Team player, able to operate with a great deal of independence
Physical Requirements:
Physical Activities
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. Remaining in a stationary position, often standing, or sitting for prolonged periods. Moving about to accomplish tasks or moving from one worksite to another. Adjusting or moving objects up to 75lbs and repeating motions that may include the wrists, hands and/or fingers. Constantly communicating with others to exchange information. Operating motor vehicles or heavy equipment. Assessing the accuracy, neatness and thoroughness of the work assigned.
Environmental Conditions
Occasionally low and high temperatures. Outdoor elements such as precipitation and wind. Noisy environments. Hazardous conditions. Poor ventilation. Small and/or enclosed spaces. No adverse environmental conditions expected.
Physical Demands
Constant sedentary work that primarily involves sitting/standing. Occasionally, Light work that includes moving objects up to 20 pounds. Medium work that includes moving objects up to 50 pounds.
Benefits
Medical, Dental, Vision, and Prescription
Flexible Spending Account (FSA) options for
Medical and Dependent Care
Paid Time Off (PTO), Floating Holidays (FH)
Paid Holidays
401(k) Plan with Company Match
Company Paid Life Insurance
Voluntary Life Insurance
Short- and Long-Term Disability
Professional Development
Tuition Reimbursement
Annual Incentive Plan (AIP)
Referral Bonuses
Paid Volunteer Community Service Day
Tobacco and Drug-Free Campuses
Employee, family, and friend’s discount
Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Rinnai America Corporation
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency seeks a General Services Assistant to support a top-tier DC law firm. This will be a 100% in-person position in downtown DC helping to ensure the office is set up for meetings, fully stocked with supplies, and kept clean and running efficiently. This is a great opportunity for a candidate with facilities, restaurant, or hospitality experience looking for a long-term temporary role while they are searching for a permanent position. This opening is expected to last up to 6 months. Apply today!
Responsibilities Include:
- Identify and report any in-office maintenance needs
- Set up and tear down for in-office meetings and conferences
- Assist with office moves and furniture construction
- Maintain and replenish supplies
- Work with outside vendors on repairs
Qualifications Include:
- Previous general services or facilities experience
- Professional communication and interpersonal skills
- Excellent attention to detail and problem solving abilities
The Ford Agency is a recruiting firm based in Washington, D.C. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.
This is a temporary position. For immediate consideration, please send your resume to:
ATTN: General Services Assistant
To see more positions available through The Ford Agency, please check out our website at www.ford-agency.com
The Ford Agency
We have a very intriguing opportunity for a Transaction Coordinator in Raleigh, NC (North Carolina).
Our client is a leader in home building and land development with a primarily focus on land planning, development, and delivery of residential communities throughout the Southeast.
The Transaction Coordinator will be responsible for managing and monitoring potential land acquisitions, closing, and dispositions handling feasibility, due-diligence, market analysis, and closing management.
This key professional will play a critical role in facilitating and optimizing acquisition and disposition opportunities via responsive adaption to and capitalization of rapidly changing market conditions. This includes implementing and managing processes and procedure that increase efficiency and effectiveness of the land acquisition and disposition process.
Few key qualifications and experience:
- 3+ years experience in real estate disposition and/or transaction management specifically related to large tracts of land.
- 1+ years of working directly with land brokers a plus.
- Extensive understanding of all stages of the real estate acquisition and disposal process.
- Bachelor’s degree in Real Estate, Finance, Marketing, Communications, or related.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
Great team environment, compensation, and long-term opportunity for continued professional development and growth!
This is not an all-encompassing job description.
John Hughes Company
Description
A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager.
Primary Responsibility:
The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.
Direct Reports as assigned:
Customer Experience Lead(s) and / or Associates
All Store Leadership Team responsibilities include:
- Leading and demonstrating company values within the store.
- Delivering exceptional customer experiences in the role of the Customer Sales lead through coaching, zoning, team selling and personally selling.
- Conducting associate observations
- Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
- Linking results to behaviors and actions to drive top-line sales.
- Managing labor hours within the store to drive top line sales and profit.
- Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
- Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
- Demonstrating and leading company policy and procedures.
- Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, staffing & onboarding, and shipment processing.
Qualifications
- Passion for Victoria’s Secret Brand.
- Ability to improve customer satisfaction and drive customer loyalty.
- Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
- A sense of self-awareness with an interest in seeking feedback to improve and develop.
- Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
- Ability to monitor/track progress and incorporate feedback into decision-making.
- Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
- Experience with influencing cross-functional partners in informal and formal settings to get things done.
- Ability to work nights, weekends, and a flexible schedule.
- Ability to stand for long periods and frequently bend, kneel, and lift.
- Ability to use technology (headsets, mobile devices, computers).
- 3+ years of retail leadership experience preferred
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hires individuals authorized for employment in the United States.
Victoria’s Secret & Co.
ABOUT POET
At POET, it is our mission to be good stewards of the Earth by converting renewable resources to energy and other valuable goods as effectively as humanly possible. For over thirty years our drive and passion to change the world has enabled us to become the largest producer and marketer of bioethanol and leader in bio-based products in the world. Beyond our world-class culture, POET team members enjoy competitive pay and benefits including;
- Attractive Relocation Assistance and Bonus Programs for qualifying positions and/or locations
- Competitive pay, including shift premium pay for qualifying positions
- Quarterly Profit-Sharing Bonuses, and Bi-Annual Incentive Bonuses
- Individual and family plans for health, dental, & vision insurance, including a generous employer Health Savings Account contribution
- Paid Parental Leave
- A multifaceted wellness program encompassing the whole person – mentally, physically, and spiritually
- Onsite fitness centers or fitness reimbursements
- 401K with company match
- Paid time off and paid holidays
- Tuition reimbursement
- Excellent work-life balance with a ‘family-first’ culture
- Discounted home and auto insurance
JOB SUMMARY
This role leads POET’s payroll, benefits, HRIS, compensation process, compliance, and shared services functions to make this all happen. POET prides itself on creating a family-like world-class team member experience. As the Director of People and Culture Operations, you will lead a team of people dedicated to making the moments that matter to our team members memorable and exciting. This role starts every day thinking about how they can improve the experience journey, make our team more effective and efficient, and make POET a most attractive place to work.
AREAS OF FOCUS IN HR: This role leads POET’s payroll, benefits, HRIS, compensation process, compliance, and shared services functions to make this all happen.
WORK LOCATION: This role would be onsite as it’s a leadership role on the People & Culture Leadership Team at POET Headquarters.
DURING A TYPICAL DAY
- Direct, develop, and coach team members to high performance and reaching their full potential.
- Develop and execute a comprehensive HR operations strategy that supports POET’s overall business strategy. Identify and implement innovative solutions to improve HR processes, workflows, policies, and systems to enhance efficiency, effectiveness, and team member experience. Implement tools and technologies to automate and standardize HR processes where applicable.
- Oversee the selection, implementation, and maintenance of HR information systems, including HRIS, payroll, timekeeping, compensation, and other related systems. Continuously evaluate and enhance system capabilities to streamline HR processes and improve data accuracy and reporting.
- Work closely with other leaders to ensure that the HRIS system is fully integrated with other HR programs, including talent acquisition, learning management, and compensation.
- Manage the implementation of new HRIS modules and upgrades, including the design and testing of new functionality, data conversions, and system integrations.
- Ensure compliance with applicable labor laws, regulations, and internal policies. Develop, review, and update HR policies and procedures to ensure legal compliance and alignment with industry best practices.
- Reviewing and analyzing business metrics including data on retention and team member experience to recommend systemic improvements.
- Oversee a competitive total rewards program to attract and retain highly motivated people. Ensure the benefits program is well communicated to current and prospective team members.
- Ensure that our base compensation and incentive programs are market competitive and aligned with business strategies.
- Oversee activities of payroll to ensure accurate and timely payment, taxes, and reporting. Ensure compliance with payroll laws and regulations at the local, state, and federal level. Serves as POET’s payroll liaison for external requests as well as internal stakeholders.
- Manage Shared Services by establishing, communicating, and monitoring customer service processes. Evaluate efficiency of internal Shared Services processes and make suggested improvements based on data. Ensure Personnel Records are accurate and current. Manage workflow, work schedules, and assignments to ensure efficient operation and a high-quality team member experience.
- Conduct periodic audits to ensure compliance with HR policies, procedures, and regulatory requirements. Partner with internal and external stakeholders to address and resolve any compliance issues or discrepancies.
- Since we’re all about teamwork and getting the job done, your skill may be put to a lot of other uses!
STRENGTHS OF A SUCCESSFUL CANDIDATE
- You have a Bachelor’s degree in Human Resources, Business, Finance, Psychology, or another related field.
- SHRM-CP or SHRM-SCP (preferred) certified. Certified Payroll Professional (preferred).
- You have 10+ years of experience, including leading payroll, benefits, and other HR professionals. It is strongly preferred that have led an HR Shared Services function.
- You have broad knowledge of HR policies, practices, disciplines, and the full employee lifecycle.
- You have extensive knowledge of an HRIS (UKG or Workday preferred).
- You are highly self-aware and are well-adjusted, you have command over intense situations.
- You have grit and resilience, the ability to persevere and rally teams to achieve extraordinary results.
- You are a change agent, you can anticipate, mobilize, and lead through change.
- You have strong communication skills, both written and verbal, that appeal to a wide range of audiences, from the front line to executives.
- You develop team members by encouraging individual initiative to achieve personal and organizational goals.
- You can manage conflict for positive outcomes and are able to navigate ambiguous situations.
- You are adaptable and open-minded to flourish in an entrepreneurial environment.
- You are dedicated to honesty, confidentiality, and ethical behavior in all business matters and assignments.
- You have a demonstrated ability to analyze data and make data-based decisions to improve HR outcomes. You consistently deliver distinctive value for your customers.
- You are curious with a passion to learn and change the world – Never Satisfied.
GROWTH OPPORTUNITIES WITHIN POET
At POET we believe in developing our team members to their highest potential and recognizing contributions that add value to the organization. Each new team member’s position and compensation are carefully determined by considering their unique qualifications and skillset.
WORK ENVIRONMENT
- At POET we believe in the power of human connection, this role is most effective in the community at the office.
- Culture is king at POET. We’re all on the same team. We always communicate. And we park our egos at the door. These aren’t just slogans on our walls. It’s the way we do things at POET.
- Up to 10% travel will be part of the norm for this position. At times overnight travel may be required.
- This position operates in an office environment working at a personal computer where you may sit or stand.
#payroll #operations #humanresources #totalrewards #workday #UKG #operationsleader #HRleader
POET
RHM Staffing Solutions
For the past 7+ years, RHM Staffing Solutions has been providing the highest quality professionals to a wide range of clients in the manufacturing, distribution, and industrial sectors. RHM Staffing Solutions delivers exceptional recruiting solutions for contract, contract-to-hire, and permanent placement.
JOIN THE RHM TEAM!
Office Coordinator/Customer Service Associate:
• Collection of timecards on a weekly basis and submittal of hours to payroll team.
• Addendum master checklist
• Attend daily office meetings with prepared updates and announcements.
• Onboard new clients and input data into CRM.
• Update and maintain client master lists.
• Evaluate and process workers’ compensation claims.
• Oversee and submit contractor holiday pay and PTO.
• Schedule drug screenings and conduct background checks.
• Process all I-9 documentation.
• Conduct and audit contractor unemployment claims on a weekly basis.
• New hire desk set up for internal employees.
• DBO/CSM/AE Requests as assigned.
Qualifications:
• 0-2 Years of Work Experience
• Ability to work in a fast-paced environment
• Background in customer service is a plus
• Bachelor’s degree preferred
RHM Staffing Solutions does not discriminate in employment on the basis of to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
RHM Staffing Solutions
RHM Staffing Solutions
For the past 7+ years, RHM Staffing Solutions has been providing the highest quality professionals to a wide range of clients in the manufacturing, distribution, and industrial sectors. RHM Staffing Solutions delivers exceptional recruiting solutions for contract, contract-to-hire, and permanent placement.
JOIN THE RHM TEAM!
Office Coordinator/Customer Service Associate:
• Collection of timecards on a weekly basis and submittal of hours to payroll team.
• Addendum master checklist
• Attend daily office meetings with prepared updates and announcements.
• Onboard new clients and input data into CRM.
• Update and maintain client master lists.
• Evaluate and process workers’ compensation claims.
• Oversee and submit contractor holiday pay and PTO.
• Schedule drug screenings and conduct background checks.
• Process all I-9 documentation.
• Conduct and audit contractor unemployment claims on a weekly basis.
• New hire desk set up for internal employees.
• DBO/CSM/AE Requests as assigned.
Qualifications:
• 0-2 Years of Work Experience
• Ability to work in a fast-paced environment
• Background in customer service is a plus
• Bachelor’s degree preferred
RHM Staffing Solutions does not discriminate in employment on the basis of to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
RHM Staffing Solutions
The Tenant Services Coordinator individual will be the primary point-of-contact with tenants and key external vendors to execute a wide variety of initiatives including amenities, tenant events, vendor outreach and civic partnerships. The role is in Cherry Creek. Lots of marketing and event planning. 100% IN OFFICE
The main responsibility of Tenant Services Coordinator is developing and maintaining strong working relationships with the tenants, including but not limited to, ensuring that tenant issues and needs are responded to and resolved by the appropriate individual, department, or service.
The Tenant Services Coordinator is responsible for the development, coordination and implementation of tenant special events including ideation, marketing material, event logistics, management of event performance, and corresponding post-event breakdown and reporting.
Duties/Responsibilities:
Customer Service and Communication
• Serve as liaison between Property Management team and the tenants.
• Take a leadership role in communicating to/from tenants, vendors, the management team, community representatives, etc.
• Obtain customized tenant information for points of contact for birthdays, tenant anniversaries, etc.; manage tenant appreciation gifts and recognition.
• Distribute Welcome Packages for new tenants, to include a pre-determined welcome gift and tenant handbook.
• Distribute frequent tenant correspondence on the upcoming week’s events and activities.
• Liaison with community businesses to develop discount programs with exclusive offerings for tenants.
• Distribute flyers to tenants regarding upcoming activities and events.
• Greet tenants upon arrival daily from 8am – 9am as they enter the building
• Ensure the amenity guide/brochure is consistently up to date, accessible from the property website, and available in hard copy at the tenant experience desk.
• Organize annual meetings with individual tenants to discuss concerns and suggestions that can benefit the organization’s experience.
• Create and manage a tenant contact list, circulating a tenant contact form annually to ensure all information remains accurate.
• Work with Company’s Director of ESG to support company health & wellness initiatives; execute and communicate these initiatives at the property-level.
• Seek community outreach opportunities for tenants to engage with such as annual Toys for Tots holiday drives.
Event Planning
• Provide ideas, programming, and associated budget numbers for consideration (with the Property Manager) to establish a matrix of events and value-add services, etc. specific to the building’s tenant mix
• Keep record of all tenant events and event attendance and feedback.
Marketing Materials
• Assist with organizing and distributing a monthly newsletter using a Company-provided template and highlighting amenities, tenant discounts, and building events.
• Manage Property website, ensuring website and documents within Angus stay updated.
• Create and distribute news and events.
• Create and maintain the Company-provided tenant handbook and amenity guide brochure which outlines the contacts, communication tools, maps, Environmental Health initiatives, services, discounts, and amenities offered exclusively to tenants.
• Design flyers and graphics for upcoming events/promotions.
Qualifications:
• Minimum of 1-2 years of Marketing or customer service experience.
• Proficient in Social Media, Mailchimp, Canvas and Power point.
• Social Media Experience: Facebook and Instagram business accounts.
• Ability to work independently, taking ownership over projects.
• Encompasses impeccable time management and prioritization skills.
• Strong overall computer skills.
• Skilled communicator with great interpersonal skills and the ability to build and manage relationships.
• Excellent writing and grammar skills.
• Experience working in an account service or customer experience environment
• Must successfully complete a pre-employment background screening
• MUST HAVE 2 + YEARS COMMERCIAL REAL ESTATE BACKGROUND.
PAID PARKING! 100% in office- lots of marketing and event planning!
Local candidates only! 100% in office – 2+ years experience. Great position!
Prestige Staffing, Inc.
We are searching for a customer service rep who will provide world class service to best customers on earth. You will receive requests and inquiries from our customers and sales personnel. In this role you will provide information and price quotations to our customers and sales personnel. You will also processes sales orders and returns and coordinate with other departments through to completion. This role is key to our success. We are growing and looking for someone join us on our journey!
Description
Essential Functions:
- Receives order requests for: price quotations, confirmations, follow-ups and purchase orders. Processes all orders, returns, credits, additional billing and changes or cancellations directly from the customer / sales personnel using SAP
- Responds immediately to Customer inquiries/information needs and provides positive, courteous service to Customer/Sales Personnel. Answer questions regarding product line, pricing, and deliveries. Provides proof of deliveries by request and samples of product
- Works with Merchandising to expedite or insure timely delivery of scheduled shipments: maintains close liaison with other departments to carry order through to completion
- Works with the appropriate internal department’s on inquiries, quotes, returns, credits, stock counts, credit card orders, COD orders and re-deliveries from vendor
- Reports all errors or any other pertinent customer concerns to Manager of Inside Client Relations
- Keeps lines of communication open with Manager/Sales Personnel
- Looks for opportunity to add on to client orders, promos, close out items. Suggestive selling to customers
- Keep up to date information on customers
- Assist in maintaining assigned Sales Personnel’s unshipped/unbilled report
Qualifications
- two years of customer service experience or equivalent combination of formal education/training and experience in the industrial packaging or related industry
- inside sales experience would also be considered
- Familiarity with call center and customer service in industrial packaging distribution
- Experience with SAP a plus
- Working knowledge CRM management systems
- Thorough knowledge of outbound calling techniques and customer service measurements of success
- Demonstrated ability to communicate effectively both verbally and in writing
- Background with distribution methods, process improvement programs and procedures
Ernest Packaging Solutions