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Skills
- Staff / Crew
Job Summary
The Senior Manager, Programmatic Account Management is responsible for leading the Programmatic Account Management and partnering with our National Programmatic Sales team to deliver the needs and deepen partnerships across agency hold co programmatic buying teams, large in-house brand direct teams, and independent agencies. This role is a coach/ player role; in addition to leading the team, the Senior Manager, Programmatic Account Management will manage a handful of accounts.
This key team member is integral to ensure advertisers and agencies have a positive customer experience and help fuel Spectrum Reach programmatic revenue growth through consultative and technical approach. This role requires experience leading a team, setting goals, and developing best practices within the account management discipline of a programmatic business (preferably streaming/ OTT/ CTV).
Major Duties And Responsibilities
Team Leader
- Manage and coach a small team (2+) of Account Managers
- Ensure team delivering a best-in-class customer experience
- Ensure all campaigns delivering to expectations of clients and sales teams
- Develop goals, tactics, and best practices for account management team
- Responsible for defining and allocating responsibilities among the team
- Partner with Sales team, and Partnerships teams to grow business and meet the needs of the marketplace
- X-functional collaboration and excellent relationships with product, yield, and ad ops
Key Account(s)
- Serve as lead Account Manager for handful of key account(s)
- Provide campaign management, customer support, and partner with sales lead on select account(s)
Campaign Management
- Develop optimal campaign lifecycle from deal creation to QBR
- Establish key benchmarks/ KPIs for accounts and deals for team to manage to
- Enhance documentation through lifecycle inclusive of deal intake/ specs form, troubleshoot questions, client check-ins
- Organize x-functional calls for AM team for kick off calls (for big or complex deals), challenging troubleshooting, etc.
Customer Support
- Develop client segmentation (e.g. Gold, Silver, Bronze) that will be used to inform LOE by account management team
- Establish cadence of client touch points and service level for each client segment
- Form client relationships with our largest accounts (e.g. Gold) to help your team deliver on client expectations
- Provide templates to your team for QBRs, check-ins, communication, etc.
Sales and X-Functional Partnerships
- Align goals with sales leaders and x-functional partners
- Collaborate with sales team on to manage pipeline, stakeholder mapping, cultivating new relationships, and deal flow
- Support team marketing/ sales material creation for agency/ client specific meetings
- Understand agency objectives and KPIs and translate that into programmatic deals that meet those needs
- Partner with Yield team to maximize inventory usage to ensure deal delivery and/ or help fill holes to maximize fill rate
- Stay ahead of the curve on marketplace trends relating to programmatic and CTV
Required Qualifications
Skills/Abilities and Knowledge
- People leader in account management role
- Knowledge of the programmatic ecosystem, and how Streaming/ OTT/ CTV is bought and sold
- Client segmentation and development of a level of service across multiple tiers of client segments
- Vision of what a good customer experience and lifecycle looks like for programmatic streaming
- Experience with PMP and PG deal types
- Experience with Salesforce, SSP Platforms (Magnite, Freewheel), and other Advertising software or technology
- Familiarity with and experience in programmatic; understanding of deal IDs, metrics, and optimization strategies
- Customer obsessed to insure excellent client experience and service pre, during, and post
- Demonstrated organizational skills and attention to detail
- Effective communication skills in a faced paced sales environment
- Collaborative mindset, ready to work with multiple cross-functional departments
- Must be an excellent problem solver with expertise in finding solutions with the help of others
- High level proficiency in MS Office, particularly excel as well as other data and analytics software
- Effective verbal, written, and interpersonal communications with overarching skill to translate data, information, and research into powerful points of view—ability to craft and tell a compelling story
- Familiarity with writing rationales and/or agency POVs (“point of views”)
- An analytical mindset that identifies solutions based in data
- Passionate about the convergence of entertainment, technology, and data that is fueling new opportunities for Spectrum Reach, advertisers, and Madison Avenue
- Comfortable with entrepreneurial speed and “pinch hitting” for different roles as we build
Education
- Bachelor’s degree (B. A.) from four-year College or University preferred or equivalent combination of education and experience
Related Work Experience
- 2-3 years’ of people leadership experience
- 5-8 years’ experience in programmatic account management experience
Preferred Qualifications
- Previous experience leading a team of account managers
- Experience working within a high growth newly formed programmatic business
- Previous experience in an Publisher, Ad Agency, SSP, DSP, Agency Trading Desk
- Hands on experience with SSP, DSPs, marketplaces (e.g. SpotX, TTD, Freewheel)
- Understanding of 3rd party ad servers, tags, and video ad serving concepts (e.g. VAST)
Spectrum Reach
About Us
FANCY SPRINKLES® is an omni-channel business, born online, aimed at disrupting the edible arts and baking industries. The company is the leading digital brand in the decorating food and beverage space, offering innovative products, tools, and content for bakers, edible artists, and entertainers alike. Additionally, as of Fall 2023, FANCY SPRINKLES® seeks to expand that footprint in physical stores, starting with its nation-wide retail launch in Walmart in over 3,200 stores!
Founded in 2016 by Lisa Osbourne (Lisa Stelly), FANCY SPRINKLES® produces products and kits to decorate food and beverages, including edible glitters, candy melts, artisanal sprinkles, coloring gels, and more. FANCY SPRINKLES® strives to unleash creative potential by fueling individuals to express themselves through products to empower imagination, push boundaries and make the world a more decorated place. Based in Los Angeles, CA and the Western Suburbs of Chicago, the company employs a highly diversified team of talented individuals across the US.
In 2018, the company received its first institutional funding from Chicago-based investment management firm Sterling Partners/87. The capital supports the need to further build the team, expand infrastructure, and grow its product pipeline. Lisa Stelly continues to inspire and lead the company in her role as Chief Creative Officer, focusing on developing new products and categories, and creating content for a wide array of channels through which the brand connects with an expanding and highly discerning customer base.
About the Role
FANCY SPRINKLES® is seeking a National Account Manager who will be responsible for building and executing strategic sales plans for Walmart, a critical growth partner for Fancy Sprinkles. You will report directly into our Chief Commercial Officer. The primary focus areas include joint business plans (JBP’s), meeting and presenting to Walmart personnel, managing, and optimizing trade and marketing spend and communicating with internal sales functions, cross-functionally and with Fancy Sprinkles leadership team members. You will develop and implement three-year plans and strategies to deliver profitable, sustainable growth at Walmart.
The National Account Manager will enable Fancy Sprinkles to have an ‘always-on’ mindset with Walmart. You will be providing the Fancy Sprinkles leadership team with analytical insights, recommendations for revenue growth and strategies to continually improve profitability. The ideal candidate is a self-starter who has the ability to establish and develop customer relationships, is highly analytical, results driven and eager to work in a high-growth, fast-paced company.
This person will be expected to leverage data and insights for determining how to drive base and incremental sales. As the leader of the Walmart business relationship, you will effectively communicate the status of the business (monthly, quarterly, yearly) and drive the development of annual customer and internal annual operating plans. You will define short and long-term strategic goals, build key customer relationships, and identify and activate fact-based sales opportunities at Walmart.
What You’d Be Responsible For
- Responsible for driving the most significant value out of Fancy Sprinkles’ Walmart partnership by accurately forecast the business (demand planning), managing growth-oriented initiatives cross-functionally, and proactively alerting the team of major shifts in the business or potential variances.
- Develop analysis and insights to meet business priorities: innovation sell in, category reviews, new item tracking, and consumer insights.
- Become an expert on Fancy Sprinkles brand strategies and product portfolios (strategies, priorities, portfolios, etc.)
- Own the development and execution of all presentations for major customer meetings.
- Influence through fact-based recommendations and create and deliver strong presentations across functions and levels, internally and externally.
- Manage a Walmart dedicated broker resource.
- Partner with marketing and product team to create and deliver compelling brand / category stories to the customer to sell-in new opportunities and innovation.
- Collaborate cross functionally across Marketing, Sales, Creative, Supply Chain, Finance, and other key stakeholders.
- Collaborating on trade spend and co-marketing budgets.
What You Can Bring
- Bachelor’s degree (B. A.) from a four-year college or university required
- Minimum of 6+ years in a direct selling role within the Consumer-Packaged Goods industry
- Minimum of 2+ years of experience in a direct selling role working directly with Walmart
- Highly organized, motivated, and proactive in their approach. They will always operate as a positive, team-player with a can-do attitude, inspiring others to adapt to win
- Experienced in managing multiple projects simultaneously
- Demonstrate the ability to establish, develop, and maintain customer relationships and ability to network and forge alliances with internal and external stakeholders with emphasis on collaboration and alignment. Strong relationship management skills, across functions and levels, internally and externally
- Strong technical and analytical skills (ex; Nielsen, Retail Link, Luminate)
- Adept financial acumen around P&L management
- Expertise in Walmart merchandising strategies and execution
- Sam’s club experience is a plus
- Proven track record of success in meeting or exceeding revenue targets
- Excellent negotiation, presentation, and verbal/written communication skills
Location
- Ideally resides in Northwest Arkansas or within a short drive to NW AK
- Ability to travel to Chicago / LA quarterly
FANCY SPRINKLES
SkyBridge Luxury & Associates is seeking an outstanding Director of Sales to spearhead operations for a Luxury Resort located in the picturesque beach town of Huntington Beach. We’re in search of a dynamic leader with a strong background in luxury hospitality, equipped with a blend of creativity, strategic vision, and a dedication to delivering unmatched guest experiences. The ideal candidate will possess expertise in both group and leisure sales, a proven ability to drive revenue growth, and the skill to position a luxury resort as the ultimate destination. Join us in shaping the future of luxury hospitality in Huntington Beach!
Position Summary:
Creates an environment and culture of leaders with dynamic selling skills and a sense of customer urgency that meets the financial needs of the organization and surpasses customer expectations. Directs the day-to-day Sales Department to achieve the property mission and goals. Actively defines, refines, and continuously improves processes, systems, and performances to foster an environment of leadership, innovation, education, and growth for each team member.
Primary Responsibilities/Essential Functions:
1. Provide guidance and direction to ensure overall departmental success. Manages subordinate sales staff. Responsible for the overall direction, coordination, and evaluation of the Sales Department. Carries out supervisory responsibilities following the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems. Responsible for planning department goals and directing team members to achieve results.
2. Actively solicits new business opportunities through prospecting new customers and using network channels to open doors to new customers. Seeks methods to penetrate key business activities within the marketplace and finds profitable ways to bring this business to the hotel. Researches information on markets and trends and the clients supporting those markets locally. Develops and implements individual and department sales plans to successfully identify and close new/additional business. Participates in community and industry events to market the property.
3. Develop strategies for forecasting and analyzing sales needs and developing effective product responses, delivery systems, and methods for measuring and evaluating results. Develops, implements, and evaluates short and long-term tactics and programs focused on customer and market needs/conditions to ensure the achievement of revenue goals. Ensures accurate and current related sales/marketing data is readily available to support and document decision-making processes.
4. Plans, manages and evaluates all financial aspects of the sales efforts throughout the property to ensure cost-effectiveness and optimal utilization of resources. Supports all staff’s direct sales efforts including sales trips, off-property functions, and customer entertainment.
5. Participates in the hiring process by interviewing potential team members and selecting those that best meet staffing needs. Participates in management training. Follows all Human Resources policies. Ensures staff receives any
required training or attends mandatory meetings.
6. Prepares annual budget. Achieves budgeted revenues, controls expenses, and maximizes profitability within assigned areas. Utilizes corporate-approved computer programs to analyze forecasts, cost, and revenue reports. Makes decisions and takes action based on that information to maximize profitability.
7. Ensures guests receive outstanding, consistent, exceptional service by working with other departments to communicate guest expectations and ensure expectations are met or exceeded. Seeks opportunities to improve satisfaction and immediately handles any guest concerns or complaints.
8. Reporting to work as scheduled (on time and regularly) is an essential function of the job.
Qualifications (relevant experience, education, and training):
1. High school diploma or general education degree (GED), or equivalent combination of education and experience. Bachelor’s degree in Hospitality Management desired.
2. Five or more years of related and progressive sales experience in a similar organization. Two years as a supervisor/manager in a similar setting desired.
3. Possess solid knowledge of hotel service standards, guest relations, and etiquette. Ability and experience in successfully leading and coordinating staff in a high-volume, time-sensitive environment. Requires ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of guest satisfaction.
4. Ability to develop and maintain effective sale processes designed to attain maximum revenue while ensuring adherence to established operating criteria.
5. Completes all required training as scheduled.
6. Strong knowledge of sales techniques with strong skills and ability to negotiate and close sales.
7. Requires ability to determine the needs of customers and persuasively present sales options through verbal face-to-face and telephone interactions. Must be able to create and effectively provide sales presentations and materials to potential customers. Contacts sometimes contain confidential/sensitive information so require the ability to use discretion. Must demonstrate a positive attitude and professional demeanor.
8. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts.
The position requires working from a property location a minimum of 4 days a week.
SkyBridge Luxury & Associates
We are searching for a dynamic Director of Sales & Marketing for the iconic Queen Mary in Long Beach, California. There’s no other place quite like it. The Queen Mary has a rich past as both one of the finest luxury cruise liners ever built, ferrying Hollywood elite and famous political figures from England to New York, and a naval troop ship carrying military during World War II. Today, permanently docked in Long Beach and listed on the National Register of Historic Places, the Queen Mary is one of Los Angeles’ major attractions, drawing visitors from around the world.
The crew that serves the Queen Mary is passionate about its legacy, its preservation, and ensuring visitors of every kind are able to experience the full grandeur of the ship’s legendary history, amenities and facilities. Associates are proud of their tenure – many with a decade or more years serving the Queen. And once you experience the Queen Mary’s proud heritage, we’re sure you’ll understand why.
The Director of Sales & Marketing-Full Service has direct oversight of planning and managing the overall sales and marketing for a Full Service hotel. The intention is to achieve optimal occupancy growth in existing accounts and generating new business all to maximize total revenue and meet/exceed hotel profit objectives. This role will oversee day-to-day operations of the hotel sales division including but not limited to direct sales efforts follow-up and proper sales administration and training. This role will ultimately recommend the sales forecast marketing advertising sales plans programs and annual budget for no more than one Full Service hotel; manages within approved plans and budgets. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.
QUALIFICATIONS:
- At least 6 years of progressive hotel sales experience preferred; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and at least 4 years of related experience.
- Must have a valid driver’s license in the applicable state.
- Must possess highly developed verbal & written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
- Must have thorough experience with professional selling skills: opening probing supporting closing
- Shows strong analytical skills and strategic vision in establishing appropriate sales deployment
- Must be proficient in general computer knowledge especially Microsoft Office products
- Must be able to work independently and simultaneously manage multiple tasks
- Strong organization and presentation skills
- Demonstrated ability to effectively interact and manage people of diverse socioeconomic cultural disability and ethnic backgrounds while solving complex problems and creating a productive sales team
- Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession.
- Must work well in stressful high pressure situations; maintain composure and objectivity under pressure.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
JOB RESPONSIBILITIES:
- Coordinate all group transient and catering sales solicitations and bookings to maximize overall revenue.
- Develop recommend implement and manage the division’s annual budget and the advertising public relations marketing and sales plans and programs for the hotel to maximize rate occupancy and food & beverage opportunities thus ensuring the hotel meets/exceeds management and owner revenue/profit goals and expectations.
- Proactively conduct outside sales calls conduct sales tours and entertain clients.
- Understand the content reflected in contracts and how to negotiate terms therein.
- Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.
- Monitor production of all top accounts and evaluate trends within your market.
- Adheres to Aimbridge Hospitality’s established regulations company standards sales standards and sales metrics related.
- Comply with attainment of individual goals as well as team goals and budgeted metrics.
- Train all members of the hotel staff on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue.
- With input and guidance from the GM and/or Corporate HR manage Human Resources in the division in order to attract retain and motivate the employees; hire train develop empower coach and counsel conduct performance and salary reviews resolve problems provide open communication vehicles discipline and terminate as appropriate.
- Supervise Catering & Event Management Team (as applicable) to ensure that the Catering Food & Beverage and Meeting Room rental budgets are met or exceeded.
- Develop a full working knowledge of the operations and policies of the hotel including Sales Food and Beverage Front Office and Reservations.
- Maintain strong visibility in local community and industry organizations.
- Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management providing training on a rotational basis.
- Maintains professional working relationship and promote open lines of communication relationships to achieve initiatives with respective marketing partner(s) and other internal departments (i.e. Second Wave Aimbridge Digital or Branded field marketing).
- Travel on a weekly basis as required.
- Act as directed on behalf of the General Manager in his/her absence; performing any other duties as requested by management.
Evolution Hospitality
Come Join Our Team!
Currently, we are looking for a top-performing Hotel Sales Manager.
Do you enjoy cold calling, driving sales, and witnessing the fruits of your labor? Courtyard Memphis looking for a Hotel Sales Coordinator looking for their next step, or a Sales Manager to assist the hotel in reaching its sales targets. The Hotel Sales Manager or Sales Coordinator looking for the next step to be in charge of developing our sales strategy and goals, training and assessing our sales force, collaborating with sales managers, and ensuring that we create a new and recurring business from various hotel sectors. The ideal Hotel Sales Manager is a leader, innovator, and hard worker who brings 2+ years of hotel sales experience to the role.
Located in the heart of East Memphis, the Courtyard Memphis East/Bill Morris Parkway is the perfect base to conduct your business in Memphis. Our hotel is minutes from Route 385 and I-240. Ideal for business and leisure travelers, we are conveniently located near Memphis Airport, FedEx Headquarters, and International Paper. Unpack and unwind in spacious hotel accommodations with modern essentials, free Wi-Fi, mini-fridge, microwave, and HDTVs with Internet TV where guests can access apps like Hulu and Netflix. Start your day with a Starbucks® coffee and delectable breakfast options at The Bistro; perfect to sip, munch, and mingle. After a full day of business or exploration, work out in our hotel fitness center and take a refreshing swim in our sparkling outdoor pool. We offer a flexible event venue at our hotel in East Memphis, plus we have ample room for bus parking. Our convenient location puts the airport and downtown Memphis attractions well within your reach, for a hotel that works the way you do.
Come Check Us Out:
https://www.marriott.com/en-us/hotels/memlx-courtyard-memphis-east-bill-morris-parkway/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0
What is in it for YOU?
All Associates:
- SAME DAY PAY Access your pay as you’ve earned it! No cost to you!
- Vacation/ Personal days and holiday pay
- Access PerksDiscounts on Travel, Hotels, Food, Entertainment, Shopping, and more!
- Brand Travel Discounts for Travel and Food & Beverage
- Online Training Courses
- Referral Program and Bonus
- Direct Deposit
- Employee Assistance Program
- Associate of the Month/Associate of the Year/Service Awards
Full-Time Associates:
- Medical, Dental, Vision BENEFITS BEGIN DAY ONE!
- Free Basic Life and basic Accidental Insurance
- Voluntary Life Insurance Products for Self, Spouse, and Dependents
- Day Care Flex Spending account
- Flexible Health Care Spending Account
- Wellness Program- For those who have Medical on our Anthem plan
- 401K with a Company match!
- Jury Duty Leave
- Bereavement Leave
Some Key Areas of Responsibility for the Hotel Sales Manager include:
- Coordination with the management team and department heads in designing and implementing sales strategies to achieve high occupancy and profitability
- Analyze market data and use it to develop methods for meeting financial targets, designing marketing plan deliverables, and developing an annual sales forecast
- Establish strategies to assist the sales team in meeting and exceeding monthly room booking goals that are aligned with overall hotel and revenue management objectives
- Solicit new guests with targeted outbound sales initiatives, such as personal calls to your network and phone solicitations to local professionals, travel agencies, and other groups that will generate new revenue
- Organize meetings with department heads, report on sales activity for the previous and upcoming weeks, and produce a monthly expense report for all hotel sales-related expenses
Requirements for the Hotel Sales Manager:
- A high school diploma or equivalent (GED) and a bachelor’s degree in a relevant field required
- 2+ years of experience in sales, preferably in the hospitality field, is required
- Proven track record of sales success in lead generation and closing skills
- Previous hospitality industry experience preferred but not required
- Excellent leadership skills, analytical skills, and communication skills
- Basic computer skills, including Microsoft Office
As a Company, we believe the true success of our operation rests with the associates who bring life to the brick-and-mortar. A great hotel or club is created by great people who perform their jobs to the best of their ability and are always friendly and helpful to the guests. Our associates’ attitude is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests.
With our commitment to an inclusive workplace, Commonwealth Hotels is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates’ unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
EOE/Drug-Free Workplace.
Courtyard by Marriott Memphis
Work today, get paid today! Schulte Hospitality Group believes you should be in control of your income, that’s why we’re proud to partner with DailyPay, giving you access to your money when and where you need it!
Schulte Hospitality Group is seeking a dynamic, service-oriented Sales Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What’s in it for you? When you join SHG you’ll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.
Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Responsible for learning the hotel brand and strategy
Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
Manage business travel accounts to maximize business potential
Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals
Be aware of departmental revenue and up sell at every possible opportunity
Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented maintain existing accounts with active trace/follow up system
Ensure accurate and complete use of the sales system per SOP including recording all bookings and lost business
Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
Develops, maintains, and prospects a Target List of accounts and communicates updates to DOS
Assist with all group rooming list, daily inspection of guest folio, communication with front office on group arrival, communication with accounting regarding guest billing, communication with Revenue Management team on group room block.
Conduct pre- and post-conference meetings when it is agreeable with the client
Attends property specific receptions to generate leads and interact with customers
Organize and execute local area blitzes
Establishes relationships with local businesses and organizations and is an active member in local industry associations
Builds relationships with competitors in like roles to keep apprised of trends in the market and industry, and supply changes
Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
Provide prompt and accurate responses to all client requests for proposals and information
Consistently meet or exceed sales goals including predetermined revenue and sales activity
Attends appropriate trade shows, organizes sales trips in local market and feeder cities as directed by the DOS
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of High School education, post-high school education preferred
Minimum of two (2) years in hotel service role or sales experience preferred
KNOWLEDGE, SKILLS AND ABILITIES
Outgoing personality
Always maintains a professional image through appearance and dress
Ability to work collaboratively with hotel service team in providing exceptional customer service
Clear, concise written and verbal communication skills
Demonstrate ability to achieve sales goals
Proactive sales approach; assertive and fast paced, driven to succeed
Excellent time management skills
Understands need time strategy as developed by Revenue Management
Must have flexible work hours that may include evenings, weekends, and holidays
PERKS/BENEFITS
Work Today, Get Paid today with DailyPay!
Track your daily income with updates after every shift you work
Transfer your earnings instantly or next day
Automatically save a portion of your paycheck
In addition to DailyPay, Schulte Hospitality Group offers a robust selection of perks/benefits that include, but aren’t limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment!
*Schulte Hospitality Group is an Equal Opportunity Employer.
Schulte Hospitality Group
JOB SUMMARY
The Market Manager is responsible for directing, motivating, developing capabilities, and managing wholesalers to achieve company targets and objectives. Specifically, the Market Manager will be responsible for the execution of sales and brand strategies with assigned wholesalers, while ensuring corporate brand standards are maintained at all times. As a brewery representative, the Market Manager is expected to be an authority on product knowledge, brand positioning and programming in the marketplace.
STATUS: Full Time
DEPARTMENT: Sales
GEOGRAPHY: Cleveland, OH
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
- Increase effective product placement and share of marketplace within the distribution network
- Inventory management to ensure product availability within assigned market
- Budget and revenue management to ensure profitability targets are met or exceeded
- Optimize deployment of point of sale resources to grow distribution, display, and share of mind in the market (including on-time ordering of all TM & chain program POS).
- Review wholesaler inventory levels weekly to ensure proper days on hand. Communicate gaps and opportunities to ensure product availability.
- Manage wholesaler ordering, confirmation, and tracking. Oversee all FOB and PTR (QD’s) for all brands and any price increases or post schedules in market. Keeping in mind gross contribution and the effect on quarterly goals.
- Provide direction to wholesaler to ensure execution of relevant chain and trade programming across market.
- Plan work week and month to include work-with days with wholesalers to execute ABP and foster trust
- Conduct market surveys and analyze VIP and IRI to identify opportunities, measure execution, and hold wholesalers accountable (Pareto with Purpose, Pics of Success, Provide Market Recaps). Make sure PTC is correct at retail level (shelf tags, display POS with price, pricing gaps vs. competition pricing index).
- Set up and/or attend promotional events to aid in the growth of FIFCO USA brands i.e. beer festivals, on premise promotions, off premise samplings, tournaments, crew drives, etc.
- Directly engage key accounts to build relationships and execution in the market (Call Frequency i.e. Retail Entertainment).
- Incentive (MBO) management – Externally work with wholesalers to set up sales incentives and retailers (where legal) as necessary to bring added value to brands and programming. Keeping within a budgeted amount to assure results and rate of sale for return on investment. Internally manage FIFCO incentives directed towards driving sales and fulfilling programming (include chain team for options)
- Build Annual Business Plan, align wholesalers and relevant chain accounts with annual region and company objectives and execution needed.
- Monthly business reviews with manager and wholesalers. Sales performance review monthly to identify gaps and plan to grow sales. Update, plan and drive execution against the Annual Business Plan with wholesalers. (Include NA)
- Track launches of brands and programs (new POD’s / INBI) to gain focus and performance using VIP (National Chain Tracker and Goals)
- Track and manage budget spending, field activation, travel, tactical, and sponsorships to ensure return on investment
- Use CRM tool on market days and follow procedures to log trade marketing and display activity for account calls (highlight cadence for NA/DM joint calls, capabilities for recaps – buyer, MPPM, market visit)
- Present in front of wholesalers, retailers (Indy vs. chain based opportunity), and sales teams – build (FIFCO USA standards) Power Point presentations, analyze VIP and IRI data to show gaps and areas for growth, showcase programs, new items and focus on SKUs to be able to ask for the sale and execution (ensure local FIFCO USA team is aligned and working towards same goal)
- Evaluate quarterly/trimester goals, make plan to achieve goals through preparation, incentives, market days, and communication (including national accounts)
- Timely submission of expenses and wholesaler invoicing; troubleshoot invoicing questions or issues
- Actively exhibit a commitment to support a diverse and inclusive work environment
- Other duties as assigned
EDUCATION, SKILLS & EXPERIENCE
- Bachelor’s Degree or equivalent experience
- Minimum 3 years management experience including people and wholesaler management, with at least 1 year of budget management experience
- Intermediate knowledge of MS Excel, Word & PowerPoint
- Valid driver’s license
- Strong communication and relationship building skills with the ability to influence others
PHYSICAL REQUIREMENTS
- Moving self in different positions to accomplish tasks in various environments including tight and confined spaces
- Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like
- Repeating motions that may include the wrists, hands and/or fingers
- Operating motor vehicles or heavy equipment
- Moving about to accomplish tasks or moving from one worksite to another
- Communicating with others to exchange information
- Assessing the accuracy, neatness and thoroughness of the work assigned
- Light work that includes moving objects up to 25 pounds
PERKS
- Generous Benefits with options to fit your life
- Blue4U Discounts
- Sales Bonus opportunities
- Retirement Options with employer contributions
- 10 paid holidays per year
- Car Benefit
- Technology Reimbursements
- Generous Paid Time Off
- Culture of pride and community involvement
In the spirit of pay transparency, we are excited to share the base salary range for this position is $81,000 -$123,000, not including benefits or potential bonuses. If you are hired at FIFCO USA, your base salary will be determined based on factors such as individual skills, qualifications, experience, and geographic location. In addition, we also believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to enable future & continued salary growth. We also offer a generous benefits package!
*Drug Testing Statement: After a conditional offer of employment, a covered employer may require job applicant to submit a drug test.*
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, genetics, national origin, disability, or status as a protected veteran.
ALERT: Fraudulent Online Employment Scams
Always beware of online scams involving job offers! FIFCO USA does not make employment offers via social media or private messaging. Unfortunately, scammers have tried to collect and steal personal and confidential data by impersonating company employees. To protect yourself, never share your personal information through an insecure source online. FIFCO USA will never request any form of payment or payment information during the employment process.
For more information on this topic and helpful fraud prevention tips, please visit the FBI website at fbi.gov.
FIFCO USA
We are seeking an Area Director of Sales to bring passionate leadership & mentorship to the thriving sales team at the aloft & the Fairfield Inn LAX! This is a fantastic opportunity to join the Aimbridge Family and build upon the successes of two incredible properties! Work Hard, Play Hard at the newly renovated aloft! Both properties have excellent base business and are reaching for the stars with the help of their talented revenue leader! If all of that doesn’t have you clicking “apply” yet, where else can you take your daily lunch break on the beach! Don’t miss out on this amazing opportunity to make a name for yourself with a company that can offer phenomenal career and personal growth. Take control of your future and act now, you won’t regret it.
The salary for this role is $120K+ with a 40% quarterly bonus potential! Your future starts now! If you have the passion and drive, Aimbridge will get you where you want to go and help you reach places in your career you might have never imagined were possible. With Aimbridge, you’re working with the best of the best! It’s a mark of distinction. Our diverse business is full of energy, excitement, and rapid growth—just like a career with Aimbridge! Join a team where every day brings new opportunities to help create memorable experiences, ways to succeed, and great people to inspire you. We are a place to GROW, a place to BELONG, and a place to SUCCEED! That is #theAimbridgeWAY! #AimbridgeHospitality #theAimbridgeWAY #WeAreAimbridge
The Area Director of Sales is responsible for planning and managing the overall sales and marketing operation for the Fairfield inn LAX & the aloft LAX in El Segundo. This role has the responsibility to achieve optimal occupancy and ADR growth, to maximize total revenue while meeting/exceeding hotel profit objectives for this collection of hotels. This individual will oversee operations of the hotel sales department including but not limited to; direct sales, follow-up sales, administration, hiring of staff, training, managing, and coaching. Additional responsibilities include sales and marketing budget, forecast, advertising, marketing, and business plans; manages within approved plans and budgets.
QUALIFICATIONS:
- At least 4 years of progressive hotel sales experience preferred; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and at least 4 years of related experience.
- Prior Director of Sales experience selling in an airport market w/ LAX experience preferred.
- Must have a valid driver’s license in the applicable state.
- Must possess highly developed verbal & written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
- Must have thorough experience with professional selling skills: opening probing supporting closing
- Shows strong analytical skills and strategic vision in establishing appropriate sales deployment
- Must be proficient in general computer knowledge especially Microsoft Office products
- Must be able to work independently and simultaneously manage multiple tasks
- Strong organization and presentation skills
- Demonstrated ability to effectively interact and manage people of diverse socioeconomic cultural disability and ethnic backgrounds while solving complex problems and creating a productive sales team
- Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession.
- Must work well in stressful high pressure situations; maintain composure and objectivity under pressure.
- Must be able to work with and understand financial information and data and basic arithmetic functions
RESPONSIBILITIES:
- Coordinate all group transient and catering sales solicitations and bookings to maximize overall revenue.
- Coordinate sales automation efforts ensuring a region sales database is developed and managed for various email campaigns and customer solicitation efforts to maximize overall revenue.
- Develop recommend implement and manage the division’s annual budget and the advertising public relations marketing and sales plans and programs for the hotel to maximize rate occupancy and food & beverage opportunities thus ensuring the hotel meets/exceeds management and owner revenue/profit goals and expectations.
- Initiate and develop sales trips to key feeder markets / cities with a focus on identifying accounts that can directly benefit revenue performance targets at all hotels located within the cluster. In addition work directly with property based Directors of Sales to help with coordination of on property direct sales efforts.
- Proactively conduct outside sales calls conduct sales tours and entertain clients.
- Understand the content reflected in contracts and how to negotiate terms therein.
- Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.
- Monitor production of all top accounts and evaluate trends within your market.
- Conducts on property visits to hotels within assigned collection to assess strength of sales leadership strategic culture and adherence to Aimbridge Hospitality’s established regulations company standards sales standards and sales metrics.
- Comply with attainment of individual goals as well as team goals and budgeted metrics.
- Train all members of the hotel staff on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue.
- With input and guidance from the GM and/or Corporate HR manage Human Resources in the division in order to attract retain and motivate the employees; hire train develop empower coach and counsel conduct performance and salary reviews resolve problems provide open communication vehicles discipline and terminate as appropriate.
- Develop a full working knowledge of the operations and policies of the hotel including Sales Food and Beverage Front Office and Reservations.
- Maintain strong visibility in local community and industry organizations.
- Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management providing training on a rotational basis.
- Maintains professional working relationship and promote open lines of communication across your collection of hotels to achieve initiatives with respective marketing partner(s) and other internal departments (i.e. Second Wave Aimbridge Digital or Branded field marketing).
- Travel on a weekly basis as required.
- Act as directed on behalf of the General Manager in his/her absence; performing any other duties as requested by management.
Aimbridge Hospitality
Are you interested in joining a company that was recently certified as a “Great Place to Work” for the third year in a row? If so, please read on…
Do you like a challenge and enjoy meeting new people? Have talent for growing a territory? Do you have a real passion for closing a sale? If this describes you, we would love to talk with you! Join the L & S team as a Territory Manager!
You will be responsible for representing us to clients by conveying a positive professional image, leading, and growing sales within a territory, while striving to reach personal and companywide sales goals. We are looking for a person to be a driver in growing our market presence and building positive, meaningful relationships with current and new clients, all while having some fun with your clients, too!
JOB FUNCTION:
Collaborate with customers and L&S resources to understand and solve customer challenges. Generate and successfully manage sales and revenue to meet forecast goals in the assigned territory of North Dakota, South Dakota and Western Minnesota.
ESSENTIAL FUNCTIONS:
- Call on existing and new industrial, utility and OEM customers
- Create, manage, maintain, and enhance relationships with key personnel at accounts
- Maintain business at existing customers
- Prospecting and promotion of L&S products and services
- Use L&S sales process to identify and prioritize pursuit of competitively held business
- Leverage relationships to identify and understand customers problems, current situation and goals
- Understand customers decision making process and award criteria
- Determine competitors and the customers perspective of them
- Identify any challenges we face
- Collaborate with customers and L&S resources to determine solutions to solve customer problems and meet their goals
- Identify applicable L&S value propositions to differentiate L&S
- Create and execute a plan to WIN to achieve budget
- Work diligently with customers and L&S resources to differentiate L&S and close orders
- Participate in the L&S customer feedback process to ensure customer satisfaction
- Work with customers and L&S operations to manage through technical and commercial challenges
- Create customer loyalty
- Monitor competitive activity within the territory
- Monitor competitive activity within the territory
- Provide weekly activity and expense reports
- Create annual sales plan and forecast quarterly sales for assigned territory
ADDITIONAL RESPONSIBILITIES:
Trade-show planning and attendance
- Coordinate customer outings and entertainment
- Additional duties as assigned by the Regional Sales Manager
QUALIFICATIONS:
- 2 or 4 year technical or business degree preferred, with 5+ years of experience successfully selling:
- Services such as Repair of Electric Motors, Generators and Rotating Apparatus; On-Site Services; Power Services; Reliability / Predictive Maintenance Services; Control Panels
- Products such as Electric Motors, AC and DC Drives, Soft Starters, Industrial Controls, Power Distribution Equipment, Excitation Systems, Gearing and Power Transmission Equipment
- Above average communication skills, ability to work effectively with team members and customers
- Energetic, self-motivated, results orientated
- Proficient in using Microsoft Office and remote PC
- Ability to convey a positive and professional image
To give you a better idea about this role and what it means to our company, here’s what you will need in order to be successful in this role:
- You are a self-starter and are able to retain and grow sales at existing customers as well as identify, qualify, convert and develop new accounts
- You are proactive, persuasive and have effective verbal and written communication skills
- You have the desire to collaborate with customer and company resources to understand and solve customer challenges as well as execute on plans and achieve goals
- You excel at promoting a company’s image, products, and services. Strive to provide the best service to clients along with building trust and respect with our clients
- You are able to use L&S Electric’s sales process and leverage company resources to target, pursue and WIN competitively held business
- You have the discipline to furnish weekly call reports and to obtain and share Customer feedback via established QMS process
- You are determined to be knowledgeable about your territory, have a leg up on your competition, and know the best pricing strategy for your territory because you have prior experience with industrial sales
- You understand the importance of maintaining client information through Customer Relationship Management (CRM) software and providing updates and reports to upper management by utilizing Microsoft Word and Excel
- You love tradeshows and other customer events and are happy to provide assistance and planning
- You have experience or are willing to learn about electric motors, drives, controls, switchgear, motor repair services, power services, control panels and/or predictive maintenance programs in order for you to become a phenomenal salesperson
- A 2- or 4-year business or technical degree with 5+ years of experience preferred
- Valid Driver’s License with a clean driving record; able to be insured
- You are willing and able to pass a background check and pre-employment drug test
- Able to work for any employer in the United States
What you will receive:
We offer a competitive benefits package to include:
- Health, Vison, and Dental Insurance
- Flexible spending accounts – medical and dependent care
- Health Savings Accounts (HSA)
- Company paid Short Term Disability
- Variety of other ancillary benefits
- 401 (k) with Company Match
- Employee Assistance Program
- Paid Time Off and Paid Holidays
- Paid Volunteer Time
- Safety Shoes and Glasses Programs
- Wellness Initiatives
About L & S Electric, Inc.
We are a 3rd generation, family-run company focused on delivering results to customers who produce power or use it to drive their business. Our roots date back to the 1950’s in a small electric motor repair shop in Central Wisconsin.
Today, the services and products we provide at L&S have become substantially more diverse compared to our humble beginnings. L&S repair facilities service over 10,000 pieces of equipment each year in industries ranging from industrial customers to power producers to transportation, and everything in between.
At L&S, we proactively support our customer’s equipment through predictive and preventative maintenance. Our power service team stretches across the US and services and maintains our customer’s critical power distribution equipment. We are one of the US’s largest distributors of electric motors, drives and power distribution, and related equipment. And our Power Control Solutions team designs and manufactures integrated solutions for power producers worldwide.
Although we have grown, our focus has not changed. We are driven to have a team that is passionate about providing quality products and services to our customers, with legendary service.
Learn More About L&S:
L & S Electric, Inc.
Are you interested in joining a company that was recently certified as a “Great Place to Work” for the second year in a row? If so, please read on…
Do you like a challenge and enjoy meeting new people? Have talent for growing a territory? Do you have a real passion for closing a sale? If this describes you, we would love to talk with you! Join the L & S team as a Territory Manager!
You will be responsible for representing us to clients by conveying a positive professional image, leading, and growing sales within a territory, while striving to reach personal and companywide sales goals. We are looking for a person to be a driver in growing our market presence and building positive, meaningful relationships with current and new clients, all while having some fun with your clients, too!
JOB FUNCTION:
Collaborate with customers and L&S resources to understand and solve customer challenges. Generate and successfully manage sales and revenue to meet forecast goals in the assigned territory of Oshkosh and Fond du Lac, plus the Plymouth and Sheboygan areas.
ESSENTIAL FUNCTIONS:
- Call on existing and new industrial, utility and OEM customers
- Create, manage, maintain, and enhance relationships with key personnel at accounts
- Maintain business at existing customers
- Prospecting and promotion of L&S products and services
- Use L&S sales process to identify and prioritize pursuit of competitively held business
- Leverage relationships to identify and understand customers problems, current situation and goals
- Understand customers decision making process and award criteria
- Determine competitors and the customers perspective of them
- Identify any challenges we face
- Collaborate with customers and L&S resources to determine solutions to solve customer problems and meet their goals
- Identify applicable L&S value propositions to differentiate L&S
- Create and execute a plan to WIN
- Work diligently with customers and L&S resources to differentiate L&S and close orders
- Participate in the L&S customer feedback process to ensure customer satisfaction
- Work with customers and L&S operations to manage through technical and commercial challenges
- Create customer loyalty
- Monitor competitive activity within the territory
- Monitor competitive activity within the territory
- Provide weekly activity and expense reports
- Create annual sales plan and forecast quarterly sales for assigned territory
ADDITIONAL RESPONSIBILITIES:
- Trade-show planning and attendance
- Coordinate customer outings and entertainment
- Additional duties as assigned by the Regional Sales Manager
QUALIFICATIONS:
- 2 or 4 year technical or business degree preferred, with 5+ years of experience successfully selling:
- Services such as Repair of Electric Motors, Generators and Rotating Apparatus; On-Site Services; Power Services; Reliability / Predictive Maintenance Services; Control Panels
- Products such as Electric Motors, AC and DC Drives, Soft Starters, Industrial Controls, Power Distribution Equipment, Excitation Systems, Gearing and Power Transmission Equipment
- Above average communication skills, ability to work effectively with team members and customers
- Energetic, self-motivated, results orientated
- Proficient in using Microsoft Office and remote PC
- Ability to convey a positive and professional image
To give you a better idea about this role and what it means to our company, here’s what you will need in order to be successful in this role:
- You are a self-starter and are able to retain and grow sales at existing customers as well as identify, qualify, convert and develop new accounts
- You are proactive, persuasive and have effective verbal and written communication skills
- You have the desire to collaborate with customer and company resources to understand and solve customer challenges as well as execute on plans and achieve goals
- You excel at promoting a company’s image, products, and services. Strive to provide the best service to clients along with building trust and respect with our clients
- You are able to use L&S Electric’s sales process and leverage company resources to target, pursue and WIN competitively held business
- You have the discipline to furnish weekly call reports and to obtain and share Customer feedback via established QMS process
- You are determined to be knowledgeable about your territory, have a leg up on your competition, and know the best pricing strategy for your territory because you have prior experience with industrial sales
- You understand the importance of maintaining client information through Customer Relationship Management (CRM) software and providing updates and reports to upper management by utilizing Microsoft Word and Excel
- You love tradeshows and other customer events and are happy to provide assistance and planning
- You have experience or are willing to learn about electric motors, drives, controls, switchgear, motor repair services, power services, control panels and/or predictive maintenance programs in order for you to become a phenomenal salesperson
- A 2- or 4-year business or technical degree with 5+ years of experience preferred
- Valid Driver’s License with a clean driving record; able to be insured
- You are willing and able to pass a background check and pre-employment drug test
- Able to work for any employer in the United States
What you will receive:
We offer a competitive benefits package to include:
- Health, Vison, and Dental Insurance
- Flexible spending accounts – medical and dependent care
- Health Savings Accounts (HSA)
- Company paid Short Term Disability
- Variety of other ancillary benefits
- 401 (k) with Company Match
- Employee Assistance Program
- Paid Time Off and Paid Holidays
- Paid Volunteer Time
- Safety Shoes and Glasses Programs
- Wellness Initiatives
About L & S Electric, Inc.
We are a 3rd generation, family-run company focused on delivering results to customers who produce power or use it to drive their business. Our roots date back to the 1950’s in a small electric motor repair shop in Central Wisconsin.
Today, the services and products we provide at L&S have become substantially more diverse compared to our humble beginnings. L&S repair facilities service over 10,000 pieces of equipment each year in industries ranging from industrial customers to power producers to transportation, and everything in between.
At L&S, we proactively support our customer’s equipment through predictive and preventative maintenance. Our power service team stretches across the US and services and maintains our customer’s critical power distribution equipment. We are one of the US’s largest distributors of electric motors, drives and power distribution, and related equipment. And our Power Control Solutions team designs and manufactures integrated solutions for power producers worldwide.
Although we have grown, our focus has not changed. We are driven to have a team that is passionate about providing quality products and services to our customers, with legendary service.
Learn More About L&S:
L & S Electric, Inc.