Comcast Employee nearly shot after woman is upset over unexpected service fees.
A woman pulled a gun on a Comcast employee over unanticipated fees. Gloria Baca-Lucero was charged with aggravated assault with a deadly weapon on Monday and booked into jail.
Gloria Baca-Lucero, 48, was charged with aggravated assault with a deadly weapon Monday and booked into jail. She was released later that day.
Police say a Comcast serviceman went to do work in Baca-Lucero’s house near San Pedro and San Antonio in the Northeast Heights on Monday, according to the complaint. Baca-Lucero said she thought the work would be free, but the worker told her there would be a fee. She called customer service, and someone on that line also told her she had to pay. [Albuquerque Journal]
According to reports, Baca-Lucero stole one of the worker’s tool bags as he was loading them into his truck and then ran after her into her house. When the employee followed her back in to get them, she “pulled out a black handgun from her pocket” and pointed it at him.
Cable fees can get you pretty damn upset. But, it is no excuse for you to pull a gun on someone. But, at the same extent Comcast could do a better job with their customer service.
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