Our client is a Creative Communications agency working with some of the world’s biggest brands
They develop campaigns that are at the cutting edge of culture. Clients range across Sports, Music, Fashion & Lifestyle. The agency is looking for an exceptional Community Manager to join the growing team.
You will be passionate and enthusiastic, with an appetite to sink your teeth into a role where you can flex your creative and strategic muscles. You’ll be part of a community manager duo and will have a real opportunity to collaborate and shape the outputs of the day-to-day account. You’ll know TikTok to Discord!
The Role
The eyes and ears of the community, you’ll be the human lens across the brands. You’ll be on hand to ensure they deliver community driven content calendars and remain proactive and responsive across channels. You’ll work with the social content creator and strategist and proactively look for ways to take things further. You will have a proven track record as a community/ social media manager and love getting under the skin of a brand.
- Overall social media community management monitoring of social pages including stakeholder escalation.
- Ideation and development of the social media calendar with support from the social content creator and in-house studio and project manager.
- Collaborate on influencer content ideas.
- Connect with global in-house support for translations etc.
- Live on the ground coverage and publishing with support from the social content creator.
- Support the strategist with weekly, monthly and quarterly reporting.
Skills
- Channel moderation, escalation, and engagement.
- Content calendar development
- Pro-active/ reactive content ideas
- Good social copywriter for both paid and organic
- Understanding of social platforms such as YouTube, Discord, TikTok, Twitter, BeReal, Instagram, Twitch
- Comfortable working across live events
- Have best in class platform knowledge
- Passionate about communities and storytelling
- Compile design briefs and briefings
- Creative thinker
- Understanding of basic social metrics and reporting
- Comfortable being client facing with support from wider accounts team
Christopher Keats Media Limited
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