Social Media Manager

We are Buttermilk, a global and fast-growing social agency. Our mission is to set the gold standard in creator marketing. 

We are looking for a highly creative Social Media Manager to deliver best-in-class social media content & strategy for our clients, spanning beauty, fashion, food & drink and travel. 

As a Social Media Manager, you play a key role within Buttermilk’s delivery team (reporting to a Senior Account Manager). You will be responsible for ideating & creating content for our client’s social media channels.

You will have a minimum of three years of experience in social media, be a natural content creator and have an eye for what exceptional social strategy looks like. You will be able to plan and capture content natively with ease, be able to work with production teams on shoots (when required) and have graphic design experience. You should also have excellent copywriting skills and confidently be able to switch between multiple client’s tone of voice to deliver engaging and on brand copy.

Ideally, you will have experience working with influencers and a solid understanding of paid social.

Your day-to-day responsibilities would include:

• Ideating engaging social content ideas based on our client’s objectives & challenges, injecting creativity & social first insight.
• Leading both client and internal social media ideation sessions, collaborating with the wider strategy & account management teams 
• Contributing to content calendar creation inc. graphic design, video editing and native content capture for video platforms like TikTok/Instagram Reels and for text-first platforms like Twitter and Facebook
• Being reactive with content ideas throughout the month alongside planned social content
• Scheduling social content for best performance plus some manual on-platform posting
• Organising additional content creation via content creators and/or our partner production studio 
• Updating and assisting with presenting weekly & monthly social reports to clients
• Attending industry workshops + training sessions, reading wider industry material/insights, taking notes + reporting back to the team
• Supporting the wider team on creative research and campaign brainstorming
• Support growth team with strategy for new business proposals 
• Support with influencer outreach and management (only when additional support is required)

Must Haves:

• 3 years experience in social media, agency experience preferred
• Knowledge of all social media channels (Facebook, Instagram, Twitter, TikTok, LinkedIn, Snapchat, Pinterest etc.). 
• Keen grasp and understanding of pop culture and social media trends
• Experience in using social media management platforms (such as Sprout or AgoraPulse)
• Skilled in Adobe (Photoshop, Lightroom, Illustrator, Premiere Pro) and Canva. 
• Experience using social insight tools such as Hootsuite, Buffer, Google Analytics, Klear would be a bonus.

What we offer:

• 25 Days Holiday excluding bank holidays
• Hybrid Work Environment (with option to go to office 5 days a week)
• Office in the heart of Shoreditch
• Company Wellness Plan – Monthly credit can be used against anything that contributes to your wellbeing 
• Regular work socials / away days
• Early friday finish (2pm)

Buttermilk Agency