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Product Director, Legal, Safety, and Risk (IT)

2 days week onsite – NYC Office

Summary

The Product Director – Legal, Safety, and Risk Product Line is responsible for developing and maintaining applications and infrastructure for the applicable departments. Essentially, the incumbent owns the product life cycle for a business solution supporting the Legal, Safety, and Risk business verticals.

The Product Director is responsible for one or more teams led by Product Managers (L-4 Level Managers), and their delivery teams each are responsible for one or more application-based and infrastructure-based products. The Product Director will lead their product lines in agile transformation and drive the digital agenda and roadmaps for application and infrastructure products related to Legal, Safety, and Risk business lines.

This position will manage a team of product managers and agile coaches responsible for defining the launch of new products and services, developing technical roadmaps for existing products, and delivering product features in an agile environment.

The Product Director is responsible for managing, staffing, and supervising the assigned products within the designated product lines.

Responsibilities:

• The Product Director will play a critical role in helping to define, update and execute the technology strategy of our services portfolios.

• You will work with internal customers to assess their business strategy, identify opportunities, align initiatives, describe the opportunities and recommendations in detail, work with the product manager on drafting a roadmap with predictable outcomes, and work with engineering teams on user experience, architecture, design, and development

• Product Management is a hands-on leadership role that includes both strategic planning and communications, as well as day-to-day product management

• As the product champion, the role assumes a team leadership position and demonstrates a consistent record of accomplishment for aligning and ensuring end-to-end organization readiness. Manage the product lifecycle from strategic planning to tactical activities and from envisioning to market readiness, for the creation of prototypes, demos and MVP builds

• Research, identify, and monitor market problems and trends. Provide objective analysis of a potential market opportunity to provide a basis for investment and feature delivery

• Gather and prioritize market, customer, and internal feedback and requirements; own the roadmap and backlog

• Work closely with Engineering management to estimate effort, set the scope, and define timelines for all new development initiatives

• Participate in Buy / Build / Partner recommendations in support of product growth opportunities

• Work with the Product Owners to ensure the product vision is maintained through the development cycle.

• Perform other duties as required or assigned reasonably within the scope of this role.

Qualifications:

Proven expertise in designing, deploying, and management of technology solutions supporting Legal, Safety (Enterprise safety and Occupational safety), and Risk management departments of an organization

• Advanced knowledge of Information Management, Document Management, Content Management, Records Management, Case Management, and Application Development technologies

• Must have the expertise and demonstrated knowledge in designing, development, deploying, and management of IT systems such as Content and Document management applications (OpenText e-DOCS, FileNet, Alfresco), Enterprise Safety systems, and Occupational Health and Safety Systems like Cority and Governance, Risk and Management systems like Archer GRC. Candidates are not expected to have experience in the applications listed here as long as they have proven experience in similar applications in this space.

• Advanced knowledge of SaaS applications in the Legal, Safety, and Risk management space

• Successful track record in the design of software systems to meet the current and future needs of a complex multi-agency/business units organization

• Experience in the areas of data analysis, reporting, and ability to provide updates to C-Level executives is a plus

• Knowledge of legal and regulatory requirements about areas supervised a plus • Excellent verbal/written communications skills

• Experience in departmental Financial/budgeting planning and management

• Ability to fit in with the constantly shifting needs and demands of the business departments

• Well-developed judgment and problem-solving skills

• Ability to juggle many competing priorities/deadlines

• Highly collaborative and the ability to lead by influence

• Strong technical background combined with solid business experience

• Should be a self-motivated, passionate, team-oriented individual with a high personal integrity

Education

• A Bachelor’s degree in Computer Science, Business Administration, Engineering, Finance, Information Services (or the equivalent of education and progressive responsible experience).

Plus, a minimum of 12 years of Information Technology experience with at least 6 years of progressive IT managerial experience.

Metropolitan Transportation Authority

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