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Job Description
We are looking for experienced, driven, bilingual Social Media Content Specialists that are available to work a combination of shifts, including days – 8AM – 4PM North American Central Standard Time, evenings – 4PM -12AM North American Central Standard Time, and overnights 12AM – 8AM North American Central Time throughout the week AND on weekends, to join our growing team.
What awaits you?
- Review, monitor, moderate, and respond to comments posted to our clients’ social channels (Facebook, Instagram, etc.) on behalf of our clients using their unique brand voice.
- Craft creative written content to encourage participation and increase engagement across our clients’ social channels.
- Provide our clients’ audience with an excellent experience through the clients’ social channels.
- Escalate issues, observations, opportunities, and insights through the relevant channels.
- Understand our clients’ social media strategy, tone-of-voice, and brand guidelines, to communicate with their audience efficiently.
- Ensure the online community’s safety policies and brand guidelines are being followed by all members.
Qualifications
- Exceptional written communication (spelling, grammar, syntax, etc.) in English AND one of the following languages: German, Spanish, Swedish, Finnish, Norwegian, Dutch, or Thai. Native fluency (C2 proficiency level) in both languages required.
- US permanent residency.
- Open and flexible availability to work a combination of the eight-hour shifts noted above throughout the week and weekends. Unfortunately, we are unable to accommodate any limitations in availability.
- Professional experience moderating and engaging across all social media platforms.
- Experience writing, editing, and creating engaging content in the social media space using brand voice while following established guidelines.
- The ability to tailor your written tone and voice to match each customer.
- Exceptional customer service skills.
- Knowledge of, experience with, and a genuine interest in content being moderated in multiple industries.
- Reliable high-speed internet with no data restrictions.
- An active Facebook account.
NOTE: Full-time (32-40 hours per week) and part-time (24-32 hours per week) opportunities are available. All shifts are 8 hours in length with the expectation to be available to work a combination of the shifts/days outlined above.
#LI-LG1
Additional Information
The hourly pay range for this position is $14.75 to $15.00 USD. Actual hourly pay within the hourly range will be based on a variety of factors including relevant experience, knowledge, and skills.
We know through experience that different ideas, perspectives, and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work.
We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best. If you need accommodation during the application or interview process, please contact [email protected] or to begin a conversation about your individual accessibility needs throughout the hiring process.
ICUC thanks all applicants, however only those who qualify for next steps will be contacted.
About dentsu
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in more than 110 markets, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.
Dentsu, Innovating to Impact.
Find out more:
https://www.dentsu.com/
https://www.group.dentsu.com/en/
We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.
Dentsu (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.
Job Location
The Associate Manager, Event Management, is focused on the daily management of nightlife and retail consumer engagement programs in market. Implementation of controls, process, policy, and compliance is important. You will support all aspects of activity in market and reports to the Market Manager. You must be comfortable working with the marketing and promotions of wine and spirits products.
Primary Responsibilities:
- Recruit and manage top quality Educators and Influencers for event execution in market
- Train staff on brands, programs, consumer engagement, and execution excellence
- Manage staff pools to ensure primary teams support the volume and needs
- Manage point-of-sale coordination and warehouse management for all local event activity
- Ensure coordination, kitting, and use of POS
- Enter, maintain, and review event data in all relevant activation platforms
- Ensure all event reporting is entered into the online database
- Manage staff payroll and expense processes and personal Travel and Entertainment expenses
- Knowledge and firm understanding of local state alcohol laws and regulations relative to state sampling laws and promotional activity
- For quality control purposes, attend and monitor events. Make recommendations to improve quality of events
- Position reports to Sr. Manager, Event Management
Qualifications
- 3+ years in field / promotional marketing
- Promotional experience in Wine and Spirits
- Source candidates to guarantee a match to the position/organization
- Proficient in Microsoft Suite
- You can remotely, but must live in the Metro Pittsburg area.
Additional Information
The anticipated base salary range for this position is $52,500–$83,375. Salary is based on a range of factors including relevant experience, knowledge, skills, other job-related qualifications, and geography. Additionally, this position is eligible for discretionary incentive compensation. Our incentive compensation plan is subject to change. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information about dentsu benefits, please visit dentsubenefitsplus.com
Dentsu (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done to provide an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.
About dentsu
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape societywww.dentsu.com.
We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.
Dentsu (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.
dentsu
You must live in the Greater Orlando Area
The Associate Manager, Event Marketing Management is an event specialist, local market expert, and is focused on the daily management of nightlife and retail consumer engagement programs in market. You will oversee the pre to post event responsibilities, from planning and preparation to execution and reporting. Event elements will often include staffing, product sampling, consumer engagement, asset transportation, POS coordination, and production. You will implement controls, process, policy, and compliance is necessary . You will support all aspects of activity in market and will report into the Senior Manager, Event Management. We ask that you have prior sampling event and production experience. You must be comfortable working with the marketing and promotions of Spirits and Beer products.
PRIMARY RESPONSIBILITIES
- Recruitment, hiring and onboarding, and performance and financial management of part time and full-time employees.
- Manage staff pools to ensure primary teams support the volume and our needs.
- Follow standard operating procedures, policies, and protocols for issue resolution.
- Manage local warehousing with POS and special event asset coordination. Ensuring assets are available/operable for activations.
- Ensure coordination, kitting, and use of POS.
- Enter, maintain, and review event data in all relevant activation platforms; ensure all event reporting is entered into the online database.
- Socialize success and opportunities through program recaps, using data and insights for real-time measurement and evaluation, event strategies and project plans/volume phasing.
- Manage cross agency and in-market communications. Be the local contact for Clients and main partners.
- Manage staff payroll and expense processes and personal Travel and Entertainment expenses.
- Process payments for invoices from vendor partners.
- Manage and follow local market budgets.
- Manage activation schedule, event deliverables, run of show, and staffing/asset needs:
- Staff Brand Ambassadors for sampling and special events through company staffing application.
- Coordinate transportation and kit logistics of large event assets.
- Manage and staff on site production of local elevated/experiential activations; use a creative eye to bring Brands to life.
- Audit events to ensure executional excellence and compliance with state sampling laws and local regulations.
- Knowledge and firm understanding of local state alcohol laws and regulations relative to state sampling laws and promotional activity.
- For quality control purposes, attend and evaluate events. Make recommendations to improve quality of events.
- This job requires on call and working some nights and weekends when event activations are being performed.
- This job requires travel within the assigned territories (schedule varies upon size of territory)..
Qualifications
- 3+ years of experience in field/promotional marketing.
- Promotional/marketing experience in Spirits and Beer.
- Budget management skills.
- Warehouse experience.
- Work in a team atmosphere.
- Must be 21 years of age and have your own method of transportation.
- Proficient in Microsoft Excel (can maintain complex spreadsheets) and Teams.
Additional Information
The anticipated base salary range for this position is $51,000 – $83,375. Salary is based on a range of factors including relevant experience, knowledge, skills, other job-related qualifications, and geography. Additionally, this position is eligible for discretionary incentive compensation. Our incentive compensation plan is subject to change. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information about dentsu benefits, please visit dentsubenefitsplus.com.
About dentsu
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape societywww.dentsu.com.
We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.
Dentsu (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.
dentsu