Time Out Group plc

Assistant Maintenance Engineer -Hourly

Location: Chicago, IL

Reporting to: Maintenance Engineer

Role Overview

We love what we do – and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients.

The Assistant Maintenance Engineer is a full-time employee that will support the Maintenance Engineer in the execution of general maintenance and repairs for the Time Out Market, ensuring a satisfactory customer and vendor experience.

Responsibilities

• Ensure the Market is in full working order and maintenance requests are being fulfilled for all locations (including FOH, BOH, vendor kitchens, and kiosks).
• Perform a variety of functions to ensure stations are in good repair, including carpentry, plumbing, electrical, HVAC, and tiling
• Follow and perform daily, weekly, and monthly checklist through CMMS support software to ensure all building needs are being met and checked as needed
• Follow Market Operations Management guidelines to ensure record-keeping and documentation is in full compliance to ensure smooth operations as well as limit liabilities with city, federal, and state laws
• Ensure health, safety, and sanitation requirements are in compliance with the Department of Health, OSHA, and any city or state agencies
• Participate in maintenance projects, and execute preventative/planned requests, ensuring no emergencies/reactive needs arise
• Respond to all building related safety concerns, breakdowns, and maintenance visits and inform management team.
• Evaluate, make sound decisions and take actions based on previous experience and good judgement, revising procedures as needed to accommodate unusual situations
• Interact with all department personnel, Market and vendor staff as needed
• Maintain positive and professional relations with vendors. Manage interaction of vendors on property with our staff
• Collaborate and execute action plans for any areas that need improvement or are in a critical situation following TOM policies and procedures
• Maintain a professional, neat and well-groomed appearance adhering to Company standards
• Comply with Time Out Market policies and procedures

General Requirements

• 21+ years of age
• Possession of or the ability to possess all state required work cards
• Proof of eligibility to work in the United States
• Proof of a valid Driver License

Education Requirements

• High School Diploma required.

Working Knowledge Requirements

• Recent experience in a similar role, within a commercial hospitality venue a plus
• Knowledge of electrical, plumbing, HVAC, carpentry, tiling, and state/city building codes
• General understanding of maintenance & rehabilitation (painting, drywall, patching)
• Ability to accurately compute and manipulate mathematical calculations, and provide a variety of methods to solve both mathematical and practical problems in situations where only limited standardization exists
• Must have working knowledge of hand/power tools
• Basic knowledge of cooking and refrigeration equipment

Skills

• Must have strong problem-solving skills
• Ability to lead by example
• Ability to act in a professional manner always
• Ability to communicate effectively and assertively in multiple languages, both verbally and in writing, the staff, clients, and the public
• Ability to maintain a high level of confidentiality
• Ability to demonstrate a positive attitude always
• Ability to keep an open and objective view
• Ability to listen empathetically and be respectful always
• Ability to maintain composure and stay focused
• Ability to maintain personal integrity
• Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
• Ability to handle a fast-paced, busy, and somewhat stressful environment
• Ability to work independently
• Ability to work under pressure and meet deadlines
• Ability to demonstrate punctuality and reliability, role modeling attendance for other employees
• Interested in applying but don’t tick all the boxes on the list? Please apply, we’d still love to hear from you.

Physical Demands

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Must present and maintain a professional image to further the overall theme of the venue
• Must have good positive energy throughout the day
• Must be able to read computer monitors
• Must be observant and quick to respond to various situations
• Must be able to move quickly throughout work and set the pace in the office and/or venue
• Must be able to sit and/or stand for extended periods of time, including standing for up to 5 hours
• Must be dexterous and able to participate in all service aspects
• Must be able to twist, tow (push or pull), reach, bend, climb, and carry as necessary
• Must be able to push and lift up to 25 lbs
• Ability to use hands to handle, or feel objects, tools or controls
• Ability to reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl
• Ability to talk, hear, taste and smell
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment and Schedule

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Small to Medium office environment
• Personal desk space
• Restaurant environment
• 5-25% Local Travel
• Noise level in the work environment is usually moderate. Occasionally work in an environment that is subject to varying levels of noise and crowds the severity of which depends upon Guest volume
• Work varied shifts to include days, nights, weekends, and holidays.

What we look for in a candidate

Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to… 

Be commercially astute

Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence

Think globally

Have excellent communication and relationship building skills

Have a high sense of ownership, urgency and drive

Be a team player

About our culture

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.

About Time Out Group plc

Time Out Group is a global media and hospitality business that inspires and enables people to explore and enjoy the best of the city.

It all began in London in 1968 when Time Out helped people discover the exciting new urban cultures that had started up all over the capital. Since then, this iconic brand has consistently maintained its status as the go-to source of inspiration for both locals and visitors alike.

Time Out Group has been named one of the Most Innovative Companies for 2020 by Fast Company – this prestigious annual list honours the businesses making the most profound impact on both industry and culture, showcasing a variety of ways to thrive in today’s fast-changing world. The Group comprises two highly synergistic business divisions: Time Out Media and Time Out Market.

Time Out Media’s digital and physical media proposition comprises websites, mobile, social media, print and live events. Across these platforms, Time Out distributes its high-quality content – written and curated by local expert journalists – around the best food, drinks, culture, art, music, theatre, travel and entertainment in 328 cities and 58 countries. The Company is monetising this global reach and its strong traffic from a desirable audience via digital and print advertising as well as e-commerce. Since its launch 50 years ago, Time Out has become a global brand that advertisers and consumers love and trust.

Time Out Market is a food and cultural market leveraging the Time Out brand to bring the best of the city under one roof: its best chefs, drinks and cultural experiences – based on the editorial curation Time Out has always been known for. The world’s first food and cultural market experience based wholly on editorial curation, Time Out Market captures decades of local knowledge, independent reviews and expert opinions. Everything that is being offered in Time Out Market must have been reviewed with four or five stars, and not one star less, by independent Time Out journalists.

The first Time Out Market opened in Lisbon in 2014 and is now Portugal’s most popular attraction with 4.1 million visitors in 2019. Following this success, five new Time Out Markets opened in North America in 2019 in Miami, New York, Boston, Montréal and Chicago, and we recently celebrated the opening of Time Out Market Dubai in April 2021. A further pipeline of other global locations includes Porto, Barcelona,Prague, Abu Dhabi, Cape Town and London.

Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Tokyo and Sydney and beyond. It’s our integrity, passion, curiosity, creativity and openness that make us successful and a unique team.

Time Out Group plc

Assistant Social Media Editor, NA

Location: New York or remote

Department: Editorial 

Reporting to: Head of Social, NA & UK

Role Overview 

Here at Time Out, we’re taking the next steps to become not just a digital-first publisher but a leader in the space of local guides, community engagement and conversation-sparking content. We’re looking for an experienced and enthusiastic social media editor to help manage our network of millions from coast to coast. We want to hear from local voices who are passionate about showing the best our great cities have to offer. 

Can you spot a social trend that has local appeal? Do you know the difference between a good and a great IG Reel? Can you turn a weekend trip into a TikTok? Then we want you. 

Key Responsibilities

• Assisting the Social Media Editor, NA in the management of Time Out cities including New York, Chicago and Los Angeles. 
• Pitching trending social stories to our editorial teams that will resonate with our audiences. 
• Creating social-first content that drives engagement, views and growth across a number of platforms.
• Producing social reports to keep the wider team informed of performance, areas for improvement and growth.
• Providing organic social insights to our commercial teams to inform branded content. 

Skills and Experience

• Well versed in social media platforms including but not limited to: Instagram, Facebook, TikTok and Twitter. YouTube experience not essential but desirable.
• Experience in producing social reports on performance and clearly communicating these to stakeholders.
• Fresh, new ideas for social-first content as well as how to effectively sell our legacy content across our channels.
• Excellent time management skills.
• Ability to prioritise and communicate clearly to stakeholders.
• At least two years experience managing social channels and creating social-first content.
• Photoshop and/or Canva experience essential.
• English essential, Canadian French a bonus.

What we look for in a candidate

Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to… 

• Be commercially astute
• Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence
• Think globally
• Have excellent communication and relationship building skills
• Have a high sense of ownership, urgency and drive
• Be a team player

About Our Culture

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.

US Media only: As our cities have reopened, we have embraced a hybrid way of working that gives us the opportunity to work remotely, as well as from the office; offering the flexibility that brings many benefits to our lives, as well as still providing a space where we can connect and collaborate as part of our Time Out community.

About Time Out Group plc

Time Out Group is a global media and hospitality business that inspires connection and joy by capturing the soul of the world’s greatest cities through its two divisions – Time Out Media and Time Out Market.

Time Out launched in London in 1968 with a magazine to help people discover the exciting new urban cultures that had started up all over the city. Today, Time Out’s professional journalists curate the best things to do, see and eat in 333 cities in 59 countries.

Time Out Market is the world’s first editorially curated food and cultural market, bringing a city’s best chefs, restaurateurs and unique cultural experiences together under one roof. From cooking classes with top chefs to installations from local artists and live entertainment, Time Out Market captures the soul of the city.

The first Time Out Market opened in 2014 in a historic market hall in Lisbon, quickly turning into the most popular destination in the city with 4.1m locals and tourists visiting in 2019. The success of Lisbon brought further expansion in North America, with Time Out Market opening in five major cities in 2019: Miami, New York, Boston, Chicago and Montreal. In 2021, Time Out Market expanded into the Middle East with Time Out Market Dubai, and more Time Out Market locations are in the pipeline including Porto, London, Prague and more.

Time Out Group was named International Brand of the Year 2021 in the Campaign Publishing Awards – awarding bravery, editorial innovation and forward thinking. While Time Out Market won the Most Innovative Food & Beverage Concept Award at the Global RLI (Retail & Leisure International) Awards 2021.

Time Out Group plc